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Room type

Standard Room (2+1)

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Standard Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Executive Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Double Room (with extra bed)

Max Occupancy: 3 guests

Single Room

Max Occupancy: 1 guest

Family Room

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Junior Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Family-friendly Madrid hotel in Chamartin, near Santiago Bernabeu Stadium

Location

This family-friendly Madrid hotel is located near the airport, within 1 mi (2 km) of Gate of Europe and Plaza de Castilla. Cuzco Square and Parque Norte are also within 2 mi (3 km).

Hotel Features

Along with a bar/lounge, this hotel has a coffee shop/café and a business center. WiFi in public areas is free. Other amenities include meeting rooms, concierge services, and dry cleaning.

Room Amenities

All 378 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking tubs, and other standard amenities include room service and flat-screen TVs.

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Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities measure 9146 square feet (850 square meters). This family-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities.

  • Free WiFi
  • Bar/lounge
  • Coffee shop or café
  • Breakfast available (surcharge)
  • Business center
  • Conference space size (feet) - 9146
  • Conference space size (meters) - 850
  • Number of meeting rooms - 10
  • Meeting rooms
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Free newspapers in lobby
  • Television in lobby
  • Porter/bellhop
  • ATM/banking
  • Elevator/lift
  • Luggage storage
  • Number of buildings/towers - 1
  • Number of floors - 9
  • Total number of rooms - 378
  • Year Built 1995
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Family Friendly Amenities

  • Free Wi-Fi
  • Cribs/infant beds (complimentary)
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Free WiFi
  • Dial-up Internet access (surcharge)
  • Deep soaking bathtub
  • Minibar
  • Room service
  • Flat-panel TV
  • Satellite TV service
  • Pay movies
  • Shower/tub combination
  • Free cribs/infant beds
  • Daily housekeeping
  • Turndown service
  • Hair dryer
  • In-room safe
  • Free toiletries
  • Bidet
  • Desk
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Air conditioning
  • Climate control
  • Private bathroom
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

ORIENT EXPRESS - Onsite bar.

Room service is available.

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Hotel Policies

Check-in

Check-in time starts at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 11 years old stay free when using existing bedding.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 14.50 for adults and EUR 7 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A resort fee is included in the total price displayed. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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