Ratings based on 1,018 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom M

Too expensive for what it is

Posted May 31, 2015
Don't drink there. Two rum & coke cost 28e!!!! It is in the sleezer end of town. Just not worth the money.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom København

Centralt beliggende hotel med godt poolområde

Posted May 23, 2015
Pros: God lounge, kort til både hyggelige pladser og i rimelig afstand til museer.
Hotellet er velfungerende og centralt beliggende. Poolområdet på 10. sal er et plus. Elevator kapacitet og størrelse trækker ned og morgenmaden er kedelig og alt for dyr (19 Euro i 2015).
5 out of 5
Recommended
for Everyone
by A verified traveler

Fint hotell nära tunnelbana och centrum.

Posted May 18, 2015
Pros: Läget
Cons: Kant inte komma på något.
Location: Shoppa, äta gott. Vandra runt och titta på vackra hus.
Fin utomhuspool med solsängar. Toppen. Gångavstånd till det mesta.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fotlandsvåg, Norge

Fint hotell med sentral beligggenhet

Posted May 18, 2015
Pros: Sentral beliggenhet, god frukost og kjekt personale.Supert med takterasse med basseng og bar.
Bra rom men med utsikt til ein trist bakgård. Kort veg til metro og diverse severdigheter.
3 out of 5
by A verified traveler

Sehr zentral gelegenes Hotel

Posted May 14, 2015
Pros: Die Lage
Cons: Das Hotel braucht eine gründliche Renovierung
Location: Sehr zentral
Das Hotel ist deutlich in die Jahre gekommen, die Wände sehr hellhörig und die Aufzüge erfordern viel Geduld. Der Pool auf dem Dach war leider nur 16 Grad warm, und das bei 30 Grad Außentemperatur.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom w

Prima hotel mooi centraal gelegen

Posted May 14, 2015
Prettig en behulpzaam personeel, veel leuke plekken op loop afstand. Zwembad op dak is echt een toppertje. Hapjes en drankjes niet goedkoop maar dat hoort bij madrid. Veel metrostations op loop afstand. Echt aanrader!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 12, 2015
Fantastisk takterass och perfekt läge. Bra frukost!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico City

Nice hotel in the heart of Madrid.

Posted May 8, 2015
Pros: Location
Cons: WiFi in the rooms
Family of five, three kids: 15,12 and 8. The hotel is just across the street from a subway station. There are several restaurants, coffee shops, one of the stops for the Tour Bus, a couple of blocks away from the Corte Ingles (Spain's biggest retail store) and . It is a nice hotel in the center of Madrid, some rooms already renovated and others in the process. Nice staff. Good breakfast buffet but a bit pricey.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Great hotel in the Middle of everything

Posted May 3, 2015
Pros: THE STAFF and the LOCATION is Fantastic
Cons: larger elavators
Location: Prado Museum, the palace ,Moor ruins and the church to many things to list the hotelis in a great location
Great hotel really well run and clean, the breakfast buffet in the morning I would highly recommend close to all major attractions The staff really went above and beyond to make our stay pleasent
2 out of 5
by A verified travelerfrom London

Great location but poor hotel experience

Posted Apr 28, 2015
Pros: Location
Cons: Staff service levels, ironing facility within room.
Location: Lots of shopping, night life, pubs, restaurants etc all nearby and within walking distance.
The hotel is in a perfect location, close by to all thats happening in Madrid (Shops, nightlife, attractions). However for a 4* hotel this was a very disappointing experience in comparison to many other 4* hotels i have stayed in across europe. The hotel staff are not always the most helpful (on the Saturday night we asked if the staff could arrange a taxi for us to which they said they couldn't and we would have to go outside and flag one down ourselves on the streets, by comparison the Sunday night staff were very helpful in arranging a taxi for us). What was most disappointing was that none of the 4 rooms we had booked for our party had an iron! When speaking to reception they told us that they do not have irons in the hotel and that if we wanted to iron our clothes we would have to give it to housekeeping who would charge us for the service. I have never been to a 4* hotel which does not have an iron available in rooms to guests, this was extremely disappointing and extremely strange that a hotel of this calibre would not have ironing facilities. In the end we had to go to the nearby shops and purchase an Iron to use. So, if you like your shirt or trousers from your suitcase to be ironed before going out then don't stay here unless you want to pay the extortionate rates for housekeeping to iron for you. Definitely not good enough to be classified as a 4* hotel.