Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

A good choice

Posted Jun 22, 2015
Pros: Staff and room quality, location.
The staff were very welcoming and extremely helpful at making our visit to Madrid as enjoyable as possible. They advised us about tour bus tickets, which they supplied, and made a reservation for us at a superb seafood restaurant when we told them what kind of evening meal we would like. The room was clean and was upgraded from our original booking without our asking. It was also sound proof, ensuring a good night's sleep despite its superb central location.
Comment from Hotel Management
Jul 1, 2015 by Miguel, Hotel Management
Dear Guest: Thank you very much for your comments regarding your last visit to our Hotel. We are pleased to know you have enjoy our Hotel! Hope to welcome you back very soon. Miguel A. Molina . General manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Well located, beautiful and modern hotel.

Posted Jun 15, 2015
My room was absolutely gorgeous- much more than I expected. Lots of nice amenities - fluffy robe, slippers, extra toothbrush, etc. The staff was very helpful with dinner recommendations in the immediate area. I was delighted with my stay there.
Comment from Hotel Management
Jun 18, 2015 by Miguel, Hotel Management
Dear Guest, Thank you very much for sharing your experience with us. We are very pleased to know you have enjoyed and we have been able to meet your expectations. Looking forward to welcoming you very soon. Best Regards Miguel A. Molina General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from barcelona

Very good hotel

Posted Jun 6, 2015
Very good located, not big, real five stars hotel. Nice stuff , clean rooms, spa zone etc. Don't hasitate, book it)
Comment from Hotel Management
Jun 12, 2015 by Miguel, Hotel Management
Thank you very much for sharing your nice comment on Expedia. We are very pleased to know you have enjoyed our kind of room and breakfast,thank you for your comments about our staff. We are looking forward to welcoming you very soon. Kind regards, Miguel A. Molina General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from reading uk

we will return

Posted Apr 28, 2015
Pros: Decor, location. Little touches
Cons: Breakfast
Location: Great park across the street, in fact my favourite City centre park to date.
Loved everything about this hotel apart from breakfast. This is when we met the only unfriendly and non smiling employee. Would recommend the little place across the street from super dry store.
Comment from Hotel Management
May 21, 2015 by MIguel Angel Molina, Hotel Management
Dear guest, First of all thanks a lot for having chosen Hotel Hospes Madrid and for sharing a positive comment with us. I am happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Madrid. Thank you again for sharing your experience and for recommending our hotel. Miguel Ángel Molina Quirós General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2015
Excellent experience; excellent staff; excellent location
Comment from Hotel Management
May 21, 2015 by Miguel A. Molina, Hotel Management
Dear Guest, First of all I would like give thank you for having choosen the Hospes Madrid Hotel for your recent visit to Madrid. Thank you again for sharing your experience and for recommending our hotel. Best Regards Miguel A. Molina General Manager
4 out of 5
Recommended
for Business Travelers
by Anja Skytte from London

Great hotel!

Posted Mar 20, 2015 on Hotels
great hotel, highly recommendable, the service is really good. If I should change anything it would be the beds and pillows, and maybe a kettle to make coffee/tea in the room.
Comment from Hotel Management
May 26, 2015 by Miguel, Hotel Management
Dear guest, First of all thanks a lot for having chosen Hotel Hospes Madrid and for sharing a positive comment with us. Thank you for sharing your experience and for recommending our hotel Best Regards Miguel A. Molina General Manager
5 out of 5
Recommended
for Personal Event
by Geoffrey from New York

Quick stay in Madrid

Posted Mar 20, 2015 on Hotels
Really friendly service. Very comfortable, nicely decorated. Beautiful bathroom.
Comment from Hotel Management
May 26, 2015 by Miguel, Hotel Management
Dear guest, Thank you very much for your positive comment! I am really pleased that you have chosen our hotel and to see that our staff, our location and services made your stay memorable. Our bathrooms have a very unique style characteristic of Hospes. . Thank you again for sharing your experience with us. Miguel Ángel Molina Quirós General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfeito !!

Posted Mar 15, 2015
Lindo , bem localizado , quartos limpos e confortáveis com um café da manhã maravilhoso
Comment from Hotel Management
May 26, 2015 by Miguel, Hotel Management
Dear Guest, Thank you very much for having chosen Hotel Hospes Madrid and for sharing such a flattering comment with us. We are very pleased to read that our hotel and staff pleased you so much. Thank you again for sharing your experience with us. We are looking forward to welcoming you back soon for your next stay in Madrid. Miguel A. Molina General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel near Retiro park

Posted Mar 9, 2015
Nice hotel. Reception staff and concierge were very nice and helpful. Hotel itself has seen better days, but was still very nice. Would go back.
Comment from Hotel Management
May 26, 2015 by Miguel, Hotel Management
Dear Guest, Thank you very much for choosing our Hotel on your last stay in Madrid. We are very pleased to know you have enjoy our Hotel and services. Looking forward to welcoming you. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Caracas

Excellent location in Madrid

Posted Mar 8, 2015
Pros: The location, the staff and the breakfast buffet. All great!
Cons: It's not so easy to move around the hotel. A bit complicated ...perhaps more signs?
Location: Serrano st. and Barrio Salamanca, walking distance to the best shops in Madrid and to the Museums of El Prado, Thyssen, Caixa Forum...
Very nice staff, helpful all the time. When we arrived there had been a problem and we couldn't sleep there the first night and they sent us to the Ritz...and also gave us 2 free massages, the only thing was that they had to be taken between 1 and 5 pm and we were never there at that time...
Comment from Hotel Management
May 26, 2015 by Miguel, Hotel Management
Google Traductor Dear Guest: Thank you very much for your comments regarding your last visit to our Hotel. We are pleased to know you have enjoy in our hotel Hope to welcome you back very soon. Best Regards Miguel A. Molina General Manager