Individually decorated, desk, blackout drapes, soundproofing

Reviews of Hotel Indiana

3 out of 5
Hotel Indiana
C/ Castilla 8, Pinto, Madrid

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 245 reviews" "
Rating 8 - Good. 102 out of 245 reviews" "
Rating 6 - Okay. 19 out of 245 reviews" "
Rating 4 - Poor. 5 out of 245 reviews" "
Rating 2 - Terrible. 1 out of 245 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

CRISTOBAL

Stayed 2 nights in Nov 2023

8/10 Good

Mohammed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and proper for the family with the shop in the main floor
Stayed 1 night in Oct 2023

6/10 Okay

Federica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel carino ma molto rumoroso la notte
Stayed 3 nights in Jan 2023

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Comfortable and good deal
Well located and we easily walked to everything. Train station is close and for less than $3 euros you are in Puerta del Sol.
Stayed 10 nights in Nov 2022

8/10 Good

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every so good so far
Stayed 7 nights in Nov 2022

10/10 Excellent

Francesco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby

8/10 Good

Glenys

Stayed 1 night in Mar 2022
Response from Recepción on Apr 27, 2022
Muchas gracias por su comentario. Nos alegra que les haya gustado la estancia con nosotros. Un saludo

10/10 Excellent

Aref

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off site parking is hard to find.
Stayed 4 nights in Nov 2021
Response from Reception on Dec 7, 2021
Thank you for your comment, we regret that you did not find parking easily.

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal family hotel
Great hotel, well priced and convenient for Madrid and the surrounding areas. Second time we've stayed there and will definitely stay again.
Stayed 2 nights in Dec 2021
Response from Reception on Dec 7, 2021
Thank you We will look forward to seeing you soon!!

6/10 Okay

Suzanne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Safe, clean & ideal for short stopover
On arriving, had to wait to check in as receptionist was on phone. Not v friendly or welcoming but location ideal for Pinto and family visits. Clean but not cosy. Sound echoes around the corridors. Perfectly adequate and good value for 2 nights. Strange that payment wasn’t taken until check out. Breakfast as expected: fruit, croissants, ham, cheese, toast, coffee, etc., on self serve. Cereal also available but food choice spread out across three areas (probably due to Covid safety measures) so there’s quite a bit of walking around.
Stayed 2 nights in Oct 2021

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel further from the centre of Madrid than I thought, friendly staff and clean, only problem is the breakfast was limited and there was no bar to enjoy a drink in the night, or no tea coffee facilities in the room, hairdryer didn't work, and room lacked storage but modern decor and helpful staff
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to rest! We use it as stop coming back from Porto to Barcelona.
Stayed 1 night in Aug 2019

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corridor Noise
All good. Just a small remark try to isolate the rooms doors. Corridor noise pass through the open door gaps
Stayed 1 night in Oct 2018

8/10 Good

fadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Jewel
Great place. A jewel. train Station is not exactly next door but a couple of streets down. Staff is A+++, room was great, 30 minutes train ride to Madrid center, Metro takes you to Airport, Madrid Centro and Pinto uses a train extension (Cercania) that takes you to the center of the action. Just spend a little of bit of time studying the map, ask the staff and it will be both a great exercise and experience. Food around the hotel is cheeeaaappp and there is a little park close to the hotel with a restaurant inside that is very very good and fair prices. In summary a jewel. One last thing, very safe to walk around at every hour of day and night.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Great place to stay really funky rooms very clean and really helpful staff

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

f, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay nice hotel nice staff good breakfast close to station overall very nice
Stayed 3 nights in Sep 2017

2/10 Terrible

Mariane

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel experience I've had
When I tell you DO NOT STAY AT THIS HOTEL! First of all when we arrived we noticed there were some weird stains on our bed sheets, we called reception and the lady kindly came to change it straight away and apologised. Then we looked in the bathroom and saw a lot of mould by the shower but we just decided to let it go and not bother saying anything. Two days later, we went down for breakfast and had our room cleaned. I came back to the room and noticed BLOOD STAINS on the pillow case where I put my head! I went down to speak with reception and the RUDE (male staff) said to me, this is one of those things that just happen -__- I was very annoyed and he didn't even apologise and he just said to me what do I want him to do ( by this time, the cleaner changed another one already). After an exchange of words 10 mins later he said sorry (again in a rude manner). Honestly his nonchalant attitude was the worst part. This hotel does not even deserve the one star but because you have to put at least one- there you go! Worst experience ever!! Plus it's far from the train station and the trains tickets are expensive and it's basically outside Madrid. I WOULD NOT RECOMMEND IT ALL. Unless you wanna sleep in some else's blood and shower in mould. POOR CUSTOMER SERVICE. Plus they barely speak English. And the wifi is super slow. Our Whole constantly smelt like smoke which was not a plus for us considering we're not smokers.
Stayed 4 nights in Jun 2017

8/10 Good

uriel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotelbvery nice and confterable. Its licated in main rode of pinto city. The breckfece wes good. I reconened this hotel for night.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
whimsical and wonderful hotel
wonderful, fresh hotel to stay in while driving from Ireland to Andalusia

6/10 Okay

AMIR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good option !!!
It is like 3 stars hotel in the maximum assumption.

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job!

4/10 Poor

P k narula, california

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Away from Madrid.Make no sense to stay in this hotel if you are going sight seeing in Madrid.

10/10 Excellent

Annette, Shrewsbury uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Lovely clean hotel good breakfast no complaints. 8 minute walk to train station then 15 minutes into central Madrid. Fab

10/10 Excellent

C, Wolverhampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel
We spent a total of 7 days altogether in the hotel spread over two visits. We had two different rooms and both were exceptionally clean and well furnished. The staff, particularly the female receptionists, were very friendly and more than happy to try out their knowledge of English with us and our knowledge of Spanish with them. A very friendly hotel situated in a quiet part of Pinto. Only English people in the hotel (which was full) - popular with the Spanish - but Pinto is not a tourist destination.

10/10 Excellent

Ronnie, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
My family stayed at Hotel Indiana 6/30/09 through 7-11-09. After checking in found AC was not working properly. Staff was helpful and moved us to other rooms while keeping our family together. Management and housekeeping were courteous and very helpful. Our activities were in Pinto, but Madrid and other attractions were only a short distance by train. Restaurants and parks were in close proximity but tourist meals and shopping was better done in Madrid. Pinto is a bedroom community offering local fare and pleasant safe walking at all times of the day and night. The train station was a quite a hike but taxi's were available. We did not reserve the morning continential breakfast. We were in and out of the hotel and staff was always friendly. I would recommend it without reservation.

8/10 Good

k, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Location
This hotel is in the heart of Pinto. It is much quieter than staying in Madrid but is only 20 Minutes from Madrid city centre by Train. Pinto is a beautiful town to visit with nice restaurants and tapas bars. The hotel itself is very comfortable, clean, friendly staff, Bright rooms with air conditioning. Each of the rooms is decorated differently. The bed linen and towels were changed daily, even on Sunday. I look forward to returning to Madrid and will certainly stay at the Hotel Indiana again.

8/10 Good

Oscar

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Lidia Meleida

Liked: Cleanliness, staff & service, property conditions & facilities
Sitio limpio y cómodo.
Stayed 1 night in Dec 2023

4/10 Poor

Gisela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Íbamos con 2 niñas y olía a tabaco que mataba. Nos dieron un ambientador y a correr.... La habitación nada q ver con las foto . Decepción total
Stayed 1 night in Dec 2023

10/10 Excellent

Savio Efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precio beneficio estupendo
Precio beneficio estupendo, estaba todo muy limpio, moderno y perfecto.lo único que El aire acondicionado funcionaba raro solo en la función calor pero supongo será debido a la nueva normativa pero al final estaba agradable. La smart TV está bien aunque no conseguí conectarlo al móvil pero puedes poner YouTube en la tele. El buffet del desayuno es bastante completo y los embutidos muy buenos solo eché en falta un pan que no sea de molde pero repito, por el precio está todo genial y perfecto les doy 5 estrellas a todo.
Stayed 1 night in Nov 2023

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil bien , chambre bien , salle de bain un peu vieillotte. Le petit dej très basique : pain de mie , charcuterie ..Dans l’ensemble c’est ok mais je regrette le manque d’information concernant le parking lors de la réservation : il faut savoir que c’est en ville , qu’il est très difficile de trouver un stationnement et que le parking de l’hôtel était plein et qu’il coûte 10€ si vous avez de la chance . Cela aurait changer mon choix d’hôtel de savoir tout cela avant la resa .
Stayed 1 night in Oct 2023

6/10 Okay

Jorge

Business traveler
Stayed 1 night in Sep 2023

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

constantin

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
to avoid
This hotel was a bad joke, don't know how it got 8.8/excellent?? I arrived late in the evening, no parking available, this is like a B&B not a 3 star hotel. The breakfast can't called a breakfast.. I stayed also in Spa Les Artes which is far much better.
Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo de diez, si hay que poner alguna pega se la pongo al cuarto de baño, no sé si es problema de la construcción de las cañerías o fue algo puntual, pero olían horrible e incluso con la puerta cerrada era insoportable. Por lo demás todo muy bien
Stayed 2 nights in Aug 2023

8/10 Good

MARIA

Stayed 3 nights in Jun 2023

10/10 Excellent

MDolores

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien situado para ir al parque Warner, el pueblo muy agradable y tranquilo. El hotel muy bonito,limpio y el personal muy agradable.
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel divertido y familiar
Hotel divertido y familiar, esta a unos kilometros del parque Warner, por lo que no se porque le promocionan como hotel Warner
Stayed 1 night in May 2023

10/10 Excellent

Bea

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy limpio y reformado, el sofá cama un poco incómodo pero para una noche pues bien
Stayed 1 night in May 2023

8/10 Good

munoz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop d une nuit
3eme fois que je viens dans cet hotel, sympathique
Stayed 1 night in Apr 2023

10/10 Excellent

agustin esteban

Traveled with family
Liked: Cleanliness, staff & service, amenities
El personal fue muy amable en todo momento
Stayed 1 night in Apr 2023

8/10 Good

Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien. Las habitaciones son muy chulas y el personal muy amable , el desayuno está bien y está bien ubicado. Lo peor es el aparcamiento en la zona del Hotel. A pesar de haber alrededor un montón de plazas de aparcamiento es muy complicado aparcar, vamos es casi una lotería y dependiendo a qué hora aún más. En la puerta el hotel tiene reservadas 3 plazas. Esta es mi experiencia del 5 al 7 de marzo igual en otras fechas es más fácil aparcar.
Stayed 2 nights in Mar 2023

10/10 Excellent

Rafael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que más nos gustó es que esta muy moderno y nuevo, muy orientado a familias.
Stayed 1 night in Feb 2023

8/10 Good

Jose María

Liked: Cleanliness
La limpieza excepcional. La cama es un pelín alta, pero se duerme bien. El baño tiene muchas humedades por las paredes, pero estatuto limpio. El personal de recepción es amable y el del comedor también, aunque el desayuno es muy pobre en variedad de productos. El viernes pedimos parking previo pago y lo obtuvimos, pero para el satnos dijeron que estaban completos y tuvimos que aparcar muy muy lejos del hotel. Sólo hay 8 plazas de parking, no estaría mal que al hacer la reserva lo indicaran y dieran la posibilidad de cogerlo ya con ella. En general aprobado, pero
Stayed 2 nights in Feb 2023

8/10 Good

Jesús

Stayed 1 night in Jan 2023

10/10 Excellent

Miriam

Stayed 1 night in Nov 2022

10/10 Excellent

Sotero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación para ir al Parque Warner. Hotel con personal muy agradable. Desayuno aceptable. Habitaciones amplias y muy limpias
Stayed 3 nights in Oct 2022

10/10 Excellent

MARTA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Original
Original. Lugar limpio con buen desayuno. Repetiría si dudar.
Stayed 1 night in Sep 2022