Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

lovely hotel, well appointed and great location

Posted Aug 20, 2014
Pros: good AC/WiFi/fitness center/updated bathroom. tall ceilings. balcony doors open to pedestrian street. room service available.
Location: lovely location, walkable to most all the sites but quiet.
memorable stay, would return. walked to sites, restaurants, museums, shopping, and 2 different Flamenco shows. (my daughter particularly liked Las Tablas for flamenco)
5 out of 5
Recommended
for Everyone
by A verified traveler from Moscow

In the heart of the city

Posted Aug 20, 2014
perfect location, if a bit tricky to reach by car. Room was large enough and the night portier extremelly friendly and efficient. unfortunately I spent only about 3 hours in the hotel, so couldn't properly appreciate all its ammenities.
4 out of 5
Recommended
for Students
by A verified traveler

Good choice

Posted Aug 6, 2014
Very close to the royal palace. Very quiet. Staff is nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent

Posted Jul 28, 2014
4 out of 5
Recommended
for Everyone
by A verified traveler

I stayed for two nights

Posted Jul 20, 2014
Pros: Helpful staff
I am from England and wanted to meet up with an American couple who are friends of mine. They were on a project in Spain for a couple of weeks, shooting a documentary. I caught up with them at the tail end of their travels. Needed somewhere to stay and we all opted for the Palacio.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic

Posted Jul 16, 2014
Great hotel, great location. In the middle of everything but so quiet. Just unbelievable for the location you would think it would be louder but no. Great breakfast place turn left turn left and turn left again about half way down great place with fantastic customer service and great croissants and coffee.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Aus.

A charming hotel

Posted Jul 12, 2014
Pros: The ambiance.
Location: Right in the old town, which wasn't all that big so you are close to everything in that precinct.
I really enjoyed my 3 day stay. The staff were friendly and pleasant. The hotel - or the original building - was grand. Heavy wood, 30's decoration still remains in a modernised interior and facade. There is a wonderful Agatha Christie style lift (as well as a modern one), and the hotel is in the "old" city within easy walking to parks shops bars restaurants the metro and so on. Very happy to recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Elegant hotel located close to major Madrid sites

Posted Jul 1, 2014
Pros: Its architecture and design, as well as its location.
Cons: nothing to be improved.
Location: located near the Gran Via, Palacio Real, and other bustling Plaza's. Very close to the Opera metro/train station.
Staff was great, the hotel was elegant. There is an old fashion elevator in this hotel that still operates. Staff helped out with all our questions. The Plaza the Hotel is located at is very close to the Royal Palace, as well as other Plaza's. There are so many cute streets to walk through where this Hotel is located. I did not book this hotel with breakfast included so I cannot comment on that.
4 out of 5
Recommended
for Everyone
by Max from Miami

Cool Hotel

Posted Jun 16, 2014
Cool hotel whit perfect location,looks very clean and smell like new
4 out of 5
Recommended
for Everyone
by samndenise from Perth WA

very central

Posted Jun 3, 2014
Pros: locality
you can walk to most sites in 10/15 minutes . shopping centre 2 minutes