Ratings based on 780 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel in downtown Madrid.

Posted Sep 22, 2014
Pros: The hotel was clean, staff were friendly and the rooms were very nice. It is also in a great location.
Cons: A bathroom fan would have been nice to have, but none of the hotels that we've stayed in seem to have one.
Location: We parked the car, got a town map from the front desk and walked the town. We also arranged a Segway tour which was great, and also toured the palace.
We enjoyed our stay in this hotel in Madrid. It was close to the downtown - easy walking distance. The staff were friendly and parking was available as well as free wifi.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Lovely hotel

Posted Sep 12, 2014
Pros: It has elegant and spacious public spaces and good security.
Cons: Breakfast in the hotel is very pricey, so we had to go out every day, but that did make us get out and on our way every day.
Location: It is situated between the Puerto Del Sol and Gran Via, and we could walk everywhere.
We really enjoyed our stay at the Liabeny. Great location, and the Staff was very helpful with Restaurant suggestions, etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from c

classy hotel center of city

Posted Sep 5, 2014
used the hotel as a base to navigate the city everyday. this hotel is in the hub of the city
3 out of 5
by A verified traveler from Sudney

Close to public transport

Posted Sep 4, 2014
Room was very small and congested. Hotel iron not available to borrow. A staff member twice entered the room immediately after knocking shattering our privacy. Door could not be locked from inside leaving us insecured. The management wrongly claimed it locked.
5 out of 5
Recommended
for Everyone
by A verified traveler from oxford, england

Fantastic stay

Posted Aug 30, 2014
Pros: The staff were very helpful and courteous, the position was excellent for all attractions.
Cons: Nothing it was all good
My partner and I returned from our stay here last night and we had a fantastic time, the hotel and all of its staff were wonderful, our room on the first floor was very roomy and very comfortable. We would definitely stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel in good location

Posted Aug 28, 2014
Pros: Location. Friendly staff.
Location: Very near Puerta del Sol - lots of shops near by. Also within walking distance of the older part of town, the palace and the art museums.
Had a very enjoyable stay at this hotel. The staff were friendly and the room was clean. The location was excellent - central and walkable to both the old part of town and the art museums. The hotel is also very near a metro station with excellent transport connections.
5 out of 5
Recommended
for Everyone
by A verified traveler from edgware middx uk

Great hotel brilliant concerige

Posted Aug 24, 2014
Much better than expected certainly would recommend the hotel to anyone
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Best Service - Excellent Location

Posted Aug 18, 2014
Excelent Service. Great Hospitality from Staff. Perfect Location next to Gran Via,Puerta del Sol,restaurants and superb nightlife.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2014
The location of this hotel is great--walking distance to Puerta del Sol , Plaza Mayor, and Palacio Real, etc. Subway, restaurants and shops are nearby. The hotel room is ok. The hotel staffs are nice and helpful. We have a pleasant stay there.
3 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Decent hotel in puerto de sol

Posted Aug 8, 2014
The room was plenty big enough but the bathroom just seemed somewhat dated and a little run down. The hotel staff was pleasant and helped with bags and directions for around the city. The hotel room was also too close to the elevator so it was always noisy.