Ratings based on 1,810 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ottimo rapporto qualità prezzo

Posted Jul 2, 2015
Comodissimo nella zona pedonale appena dietro a Puerta del Sol, fermata della metro a 100m. Pulito e camere spaziose, molto raccomandato!!
4 out of 5
Recommended
for Everyone
by A verified traveler from 大阪

繁華街の近くのホテル

Posted Jul 2, 2015
Pros: お部屋の広さ。立地の良さ。
Location: 周辺は若者が集まる繁華街でした。お店がたくさんあり買い物やレストラン選びに困ることはありませんでした。賑やかすぎて少々物騒な感じがするので気をつけてください。
地下鉄の駅から近いので選びました。とてもにぎやかな通りの近くにあるホテルです。ホテルのロビーは広くインテリアが素敵でした。お部屋はバスタブがありバスルームは広々としていました。掃除も行き届いていました。
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Centrally located

Posted Jun 29, 2015
The hotel was nice but a bit outdated. It was a welcome relief on a hot day in Madrid. Location was great. Staff were pleasant but not overly friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

comfortable hotel in an excellent location

Posted Jun 24, 2015
The hotel was clean and comfortable and staff were friendly. An excellent base for sightseeing
5 out of 5
Recommended
for Everyone
by A verified traveler

A very clean and friendly hotel

Posted Jun 19, 2015
Pros: Everything
Cons: Nothing that springs to mind
My stay was made enjoyable by the very helpful staff throughout the hotel, the clean conditions in all areas and the all important dining facilities. It is also close to all points of interest.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Excellent hotel in the best location.

Posted Jun 17, 2015
Pros: Cleanliness, gym, location, everything.
Cons: The shower could be updated, and better pillows in the room.
Location: Every type of store one could want, wonderful restaurants, the liveliness and feel of Spain, walk to the Prado, the Palace - walk everywhere!
Location is fantastic! Right in the middle of all the action - great shopping, restaurants, entertainment, access to tour buses, walking distance to all the main attractions. Everything a tourist could possibly want. It looked like the Puerta del Sol, where the hotel is located, is where everyone in Madrid came to shop and eat!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

GREAT hotel in the center of Madrid

Posted Jun 16, 2015
Pros: EVERYTHING---spacious rooms and reasonable pricing.
GREAT hotel in the center of Madrid/ CLEAN, MODERN, SPACIOUS rooms and helpful staff. Convenient location. Will definitely be back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 16, 2015
Pros: The best thing about this hotel was its location, close to everything in central Madrid.
Cons: Try for a room on a higher floor. Our view was terible
Location: Located close to central area. Walk to a nearby square or buy a pass at the hotel desk for a hop on-hop off bus ride.
This hotel is fine. It has most things that you need except maybe a swimming pool. The café next to the hotel restaurant was great for a small snack. We never ate at the hotel restaurant. Our room was pretty ordinary and had a terrible view of a building under renovation across the street. It was quiet for sleeping and the staff were very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hull England

Nice well run hotel

Posted Jun 15, 2015
Pros: Clean well run hotel. Would stay here again on next visit to Madrid
Cons: Tea/coffee in rooms please
Location: Central location close to Gran Via and surrounded by shops
Just stayed here for a week. Nice clean well run hotel with excellent staff. Food looked to be very good and bar tapas excellent. Only drawbacks being small bathrooms and no tea/coffee making in room
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2015
Tolles stadtnahes Hotel, immer wieder, sehr freundliches Hotelteam !!!!!!!!!!!!!!!!