Ratings based on 735 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from spain

Good trip

Posted Jul 19, 2014
Good service and good location the hotel is in the down town ans near to the restauranta and stores
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location

Posted Jul 18, 2014
Pros: Location
Cons: Could do with some updating. General areas were OK but rooms could be more pleasing
Location: We walked most places - close to major plaza's and shopping areas. The city is fairly compact and this was as central as you could be
This hotel is all about the location - excellent for those who are looking to explore the city. All main areas are within easy walking distance and if you prefer the metro is also very close. Front of house staff were very helpful and the room was clean and tidy with a turndown service daily. Could do with some updating but all in all a happy stay and would certainly recommend for a short stay in the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice hotel near the city center

Posted Jul 13, 2014
Within 5 minutes of a major plaza, lots of shopping and restaurants, and several metros. Off of a side street so it wasn't noisy.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ, USA

Loved the proximity to all sights worth seeing.

Posted Jul 9, 2014
Pros: Location and comfort.
Cons: The beds could be comfier.
Location: Lots to do nearby. An amazing location.
The experience with the concierge, the reception desk, the staff was wonderful. My window looked out at the cafes and shops below and I loved experiencing Madrid while staying here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Excellent hotel very close to Puerta del Sol.

Posted Jul 9, 2014
Pros: Everything. Hotel has lovely furnishings, welcoming atmosphere, superb restaurant. Clean sheets and towels regularly.
Cons: I had difficulty accessing the shower which is over the bath with a high edge to step over.
Location: Hotel is extremely central and close to Puerto del Sol. Very handy for cafes, bars, shops etc. Close to metros.
I had a marvellous stay at this hotel, The staff were most helpful and the room was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Marlow, UK

Very good value for money

Posted Jul 8, 2014
Pros: A great central location and nice atmosphere at the hotel. Good breakfast.
My first stay at this hotel and I would definitely use it again. Close to good restaurants and good access to many interesting parts of Madrid.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chester

Great city centre location

Posted Jul 3, 2014
Pros: Location Location Location
Cons: The residents bar closed every night at 1am. Given people don't eat till very late in Madrid we were still up at that time.
We used this as a base for a long weekend in Madrid and were impressed with the location and the quality of the hotel. Rooms great and very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable

Posted Jun 26, 2014
The hotel was very comfortable with helpful staff. The location was good for sightseeing & shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler

great location and stay!

Posted Jun 18, 2014
Pros: conveniently located, clean, helpful concierge staff too
Location: located very close to the gran via and plaza del sol. easily accessible by bus, metro or taxi
great location near the plaza del sol. it was our first trip to madrid and we felt like we were right in the thick of things while still feeling safe and in a quiet/clean hotel. would definitely stay here again.
4 out of 5
Recommended
for Everyone
by Alan from Scotland

Nice hotel in good location.

Posted Jun 13, 2014
Pros: Location and the style of the public spaces.
Cons: D├ęcor could perhaps do with a spruce up.
Location: Already done
This hotel is in a good location for quick access to the metro system and is centrally located close to some of the main sights. The rooms are a good size and comfortable.