Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
73% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

It´s a scam.

Posted Oct 12, 2014
Pros: Nothing
Cons: Everything, starting by the rooms
Location: What you can do is to look for another hotel near this one.
They announce the hotel as a 5 star and is not even a 3 star. If you expect to be at a good hotel, don´t come to this one. Facilities are old and dirty. Rooms are not renovated, carpets are at least 25 years old and ripped. Beds are very old and uncomfortable and bathrooms are in bad shape with hair dryers of the seventies, that burn your hands when used. The worst experience ever.
5 out of 5
for Everyone
by A verified traveler from London

Well located

Posted Aug 19, 2014
Pros: Service and location
Cons: The hotel should have more vegetarian choice for dinner.
Pleasant and friendly staff at all times, would come back to the hotel. Metro just outside the hotel. City Tour Bus stop close by.
4 out of 5
for Families
by A verified traveler from abu dhabi

it is nice , quiet , clean and specious reception

Posted Aug 18, 2014
Pros: reception is specious , room cleaning , metro station is very close ( gregorio maranon )
Cons: rubber for door frames , kettle for tea ,
Location: very good location
it is very nice hotel , i will recommend it for every body
2 out of 5
by A verified traveler

Staff not helpful

Posted Jul 12, 2014
The room needed updates. For the price I expected more and I was surprised to learn that it cost an extra 20 euros per day to use the pool (pictured as part of the hotel) because it's inside the hotel "spa".
2 out of 5
by Jc from Pg

Great hotel if you are over 55 and here on business

Posted Jul 7, 2014 on Hotels.com
if you are older than 55, and you are European, and you wear an Suite to work, this is your hotel. Everyone else should steer clear.
3 out of 5
for Everyone
by A verified traveler from Texas

Hotel Madrid

Posted Jul 6, 2014
Pros: Good location
Cons: Hotel maintenance
Location: Very central, safe, easy access to bus and train
The location is very good. The neighborhood is safe and has easy access to bus transportation. The hotel needs better maintenance. For the price, it is acceptable.
2 out of 5
by Joe from NYC, NY

Old worn overrated Hotel

Posted May 27, 2014
Pros: Nice, traditional lobby decorations
This Hotel is supposed to be a five star hotel, but it felt like an old three star hotel. Nothing is included in the price, old rooms, worn carpets.
5 out of 5
by Waltraud from New York

Posted Apr 28, 2014 on Hotels.com
Excellent location in downtown and though there was much traffic, window sound isolation was such that we slept undisturbed.Excellent restaurant M29 in the hotel.
3 out of 5
for Business Travelers
by Pb from Warwick

Ok but not great

Posted Feb 1, 2014 on Hotels.com
First arrived to a cold room, heating system had died. Staff moved me to new room which was much better. Internet was described as high speed which was abut of a joke. Otherwise hotel was ok but not a 5 star.
5 out of 5
for Personal Event
by Karin from Alameda, California

Great for shopping, museums and theaters

Posted Jan 15, 2014 on Hotels.com
This is the third time I have stayed at the Miguel Angel for more than a week. The food is great, too. Price.value ratio cannot be beat in Madrid.