Ratings based on 124 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Leandro from Houston

Perfect location, good hotel

Posted Apr 17, 2014
Pros: Location
Cons: WIFI connection.
Location: The hotel is located in middle on all tourist places, easy transportation to all of them. I will recommend this hotel to all my fiends.
The location of this hotel is excellent, near to all facilities. Hotel room was a good size, clean, the bed comfortable, The room a little bid noise from the busy street in from of the hotel, we recommended to get ones of the back rooms, as we did on the second stay, It was perfect. The train station and buses to airport is in front. Also, right across the street is a huge park with lots of activity. Plenty of places to eat and just take walks...Perfect. The front desk staff was very good they were so helpful and kind during our stay. We were so thankful!, the breakfast was excellent, the staff at the breakfast was good. Overall, a very good hotel, but two weak points: first very SLOW wifi, and second The air-conditioning was bad, doesn’t work well.
4 out of 5
Recommended
for Couples
by A verified traveler

Convenient hotel close to the Prado.

Posted Apr 14, 2014
Pros: Friendly staff and good location.
Cons: Tea and coffee making facilities would be good in each room.
Location: Good for museums and the Retiro park.
Very good and comfortable stay with a clean room and friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 12, 2014
Pros: LOcation, breakfast, clean
Location: Museums, park
The first room we received was too small we asked for a bigger one and they moved us to another, much better. Very clean, great breakfast, excellent location, near the museums and train station.
4 out of 5
Recommended
for Everyone
by karen from México

Close to Atocha

Posted Apr 2, 2014
Nice locaction, Close to Atocha, One of the most important train station in the city. Complete breakfast, no gym
5 out of 5
Recommended
for Everyone
by Jani from California

Great location!

Posted Mar 27, 2014
Hotel room was a good size. We loved being down the street from the train station and buses to airport. Also, right across the street is a huge park with lots of activity. Plenty of places to eat and just take walks...Perfect.
4 out of 5
Recommended
for Everyone
by jay from Toronto

Great location

Posted Mar 3, 2014
Stayed one night - very comfortable bed, great location. Some minor gripes, barely worth mentioning. A little on the pricey side but it was a busy weekend I'm guessing the hotel is typically a bit cheaper, but still more economical compared to hotels in immediate vicinity.
4 out of 5
Recommended
for Everyone
by A verified traveler

Miguel at the front desk was SO nice and helpful!

Posted Jan 10, 2014
The front desk staff was generally nice, but this man named Miguel was the best! He was so helpful and kind during our stay. We were so thankful!
3 out of 5
Recommended
by A verified traveler

Posted Dec 18, 2013 on Hotels.com
Very friendly, polite, helpful staff, well-located hotel, ... If only the ceiling hadn't been falling in the shower!
3 out of 5
by A verified traveler

Good ho Good location

Posted Dec 2, 2013
Pros: Breakfast was very good
Cons: restaurant
Location: Great location, near everywhere you want to go
Hotel and room were quite nice. Room was quite noisy and restaurant service quite bad, both restaurant and bar did not serve alcohol beverages. .
4 out of 5
Recommended
for Getaway With Friends
by ArchieWW from Cardross

Excellent Location - but Slow WiFi

Posted Nov 13, 2013 on Hotels.com
Overall, a very good hotel, but let down by its very SLOW wifi, which was annoying (admittedly, it was free, and an upgrade was available for 6.60 euros per day). The room was clean, the beds comfortable and our room (away from the busy street in front of the hotel) was quiet, but we prefer duvets to the sheets and blankets which were provided. The shower was very good, but we didn't like the glass door to the toilet, which was not lockable or even properly closeable. The air-conditioning was good – not too noisy. The 'Nespresso'-style coffee maker in the room was complicated and unnecessary - a kettle and coffee sachets and tea bags would have been much better. The location of the hotel is superb - very central and close to the main railway station and the departure point for the Airport Express Shuttle bus. The breakfast was excellent.