Ratings based on 1,008 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Newark, Delaware U.S.A.

Outstanding Services and Excellent Comfort

Posted Feb 20, 2015
Pros: Hotel is a walking distance 10 minutes from shopping center, and 3 minutes from bus stops that will take you to central Madrid.
Cons: LCD TV needs to be replaced with bigger size at least 32''
Location: Walking distance to Shopping center, near the airport and bus stops that will take you to central Madrid.
Very friendly staff with professional customer services spoke very well English language, very comforts beds with high cleaning standards in the room. One cons is the LCD TV is very very small you can hardly see it from the bed. Shuttle services is available 24/7 from Airport to Hotel and vise versa also during the weekend there are services to central Madrid which is unique. I decided to book this Hotel for future trips to Madrid.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Calidad precio maravilloso volvería de nuevo.Se lo recomiendo a cualquier persona.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, Arizona

Nice hotel near the airport.

Posted Feb 16, 2015
This hotel has a contemporary style. It is 20 minutes from the airport ($20 euro taxi ride) and offers complimentary shuttle to the airport on the hour 24 hours per day. (You must register for these when you get there.) It offers complimentary wifi in the rooms and it works well. The hotel also offers complimentary shuttle to Madrid city center (where museums, etc are located) at 11:30 am, 4:30 pm, 8:30 pm and 12:30 am. There is a shopping mall within 15 min walking. Ask for 2 keys right away as they only give 1 without asking and 1 needs to go into the electrical panel for lights and charging computer, phone, etc. I would recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2015
Pros: that it had the shuttle transport to airport and city
Had a bad experience with the airport pick up waited in cold for 1 1/2 hours. OK things happen but the desk clerk argued with us instead of just apologizing. Other than that we were very pleased with the hotel and the bar/waitstaff were excellent.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Beautiful convention center.

Posted Feb 7, 2015
We had a large room with a huge, comfortable bed. We ate dinner, an optional sumptuous buffet with a huge variety of hot dishes and fresh salads. The free buffet breakfast the next morning was even more varied than the dinner. All hotel personnel spoke good English, and were very helpful with all our needs.
5 out of 5
by A verified traveler

am Stadtrand

Posted Feb 4, 2015
Pros: ?
Cons: weiss nicht
Location: ist am Stadtrand, wenn man was unternehmen will muss man mit Bus und Metro in die Innenstadt bzw. Auto fahren und ist als Tagungshotel ausgelegt.
mehr fällt mir gerade nicht ein und will ich hier nicht preisgeben.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Modern Hotel but limited service

Posted Feb 1, 2015
Modern Hotel close to the airport with a complimentary transfer service. Room 145 should be avoided. Corner room internally facing so no natural light and to top that off its above the bar/ restaurant so noisey in the morning - setting up for breakfast then service and again for Dinner and evening drinks. Tv has around 20" screen that is to small for the position and distance from the bed. The point if sale material- Menus etc were limited and the food quality was not fantastic. The staff were very good. Professional and very helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mlz

Good experience

Posted Jan 26, 2015
Must consider to stay here . Near to airport and free shuttle .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom us

Great hotel close to the airport and shopping.

Posted Jan 26, 2015
The rooms are nice and clean, comfortable beads, great breakfast and very conveniently located near the airport. They have a shuttle so catching your flight is made easy. Also, a shopping mall is withing walking distance.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom AZ

close to airport

Posted Jan 12, 2015
Hotel was very modern and updated. Dining meal was great. No breakfast, due to not open early enough for us. Only problem, no shuttle available to airport due to one of their holidays. Taxi VERY pricy, flat rate of $20-$25 E even though airport was very close.