Ratings based on 955 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oxford

Perfection on a grand scale

Posted Dec 19, 2014
Pros: I thought the attention to detail left me happy on all fronts. A great balance of quality and service with a low price. I'll be back, you can be sure.
Cons: Forcing the guest to drink from the overpriced fridge smacks of swindling. provide hot water at least, and tissues.
Location: Airport hotel: that is all. But restaurants and pubs are indeed near.
This is probably the best hotel for value and quality that I have ever been to, in or outside of Spain. The check-in process was friendly, yet they knew that the "check-in experience" is not why people stay at a hotel and made it as quick as they could while maintaining that friendliness. The massive atrium style was beautiful when walking the corridors. The room was spacious, yet spotless and attention to detail flawless. The lighting was also well thought out. The free shuttle as efficient despite the high number of guests on board. A well-oiled machine this hotel. The room service food was presented fabulously, service with a smile and delicious.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida, USA

MY STAY AND EXPERIENCE AT NUEVO BOSTON HOTEL

Posted Dec 17, 2014
Pros: EVERYTHING AND EVERYONE THAT WORKED THERE
Cons: I CAN'T THINK OF ANYTHING
Location: SITES LIKE THE PRADO MUSEUM, THE CIBELES PALACE,THE REAL PALACE AND A NEARBY CATHEDRAL (PROBABLY THE LA ALMUDENA) WERE VERY IMPRESSIVE.
I WAS PLEASANTLY SURPRISED WITH THE HOTEL'S SHUTTLE SERVICED THAT PICKED ME UP FROM THE AIRPORT AND RETURNED ME TO THE AIRPORT ON MY RETURNING TO ATLANTA (USA). I WAS VERY IMPRESSED WITH THE HELP I RECEIVED FROM THE HOTEL FRONT DESK STAFF IN GENERAL AND ANA CRUZ IN PARTICULAR AS TO PLACES I COULD VISIT DURING MY STAY. I WAS MORE THAN IMPRESSED WHEN I WAS TRANSPORTED TO MID TOWN BY THE SHUTTLE AND PICKED UP. THE RESTAURANT STAFF WAS VERY HELPFUL TO ME IN SELECTING MY FOOD AS I AM SOMEWHAT DISABLED (I USE A CANE IN ONE HAND) ALL THE STAFF WERE HELPFUL BUT MY HAT WENT OFF TO BASILIO WHO WAS VERY .ATTENTIVE TO MY SPECIAL NEEDS. I WAS HAPPY I CHOSE NUEVO BOSTON HOTEL. EVERYONE WAS FANTASTIC INCLUDING THE SHUTTLE DRIVERS
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Spain

A welcome rest after a long flight

Posted Nov 30, 2014
Pros: The excellent staff and service.
We have stayed here before and have always felt very comfortable. This time we had a 24 hour flight delay from Vancouver to Madrid. To make matters worse we had 6 large carry on bags as we are relocating. The staff was so accommodating, helping with the bags, finding something for us to eat as it was late, arranging transport from the airport and to the train station the next day etc. It was like they could feel our distress and did what they could to alleviate it. The room was clean and comfortable as always. I highly recommend this hotel. Its close proximity to the airport is also a plus. We will be back!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom France

Escale d une nuit

Posted Nov 28, 2014
Revenant d un voyage long courrier,escale a Madrid pour un peu de repos. Hite est bien situe pres de l aeroport et est confortable.Seul petit bemol la chambre donnait sur le restaurant donc impossible d ouvrir la fenetre,dommage Le petit dejeuner n est pas top mais bon!
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom UK

Nice hotel convenient to Madrid airport

Posted Nov 24, 2014
Pros: Friendly staff, good airport shuttle, stylishly designed room.
Cons: More vegetarian options in the buffet, perhaps
Location: close to the airport with good shuttle service. I didn't really pay attention to what was around as I was just travelling through.
I was here for one night on my way home. It was a very pleasant stay. Good shuttle service from and back to the airport. Nicely designed. Comfortable room. Nice buffet. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TOKYO

空港近く 設備が整っている コスパ抜群のホテル

Posted Nov 21, 2014
Pros: 価格に対して十分すぎるくらいの設備
Cons: 迎えのシャトルは 到着後電話して迎えに来てもらうので 時間がかかる
Location: 空港から5分
デザイナーズホテルと呼んでもよいくらい あか抜けた感じ 全室バスタブ付で 新しく清潔 次回も空港近くなら ここに泊まりたい 朝食も品数豊富です 空港の無料送迎シャトルがありますが 30分おきの前日予約制
3 out of 5
by A verified traveler

Einziger Vorteil die gute Lage.

Posted Nov 14, 2014
Pros: Alle Mitarbeiter freundlich und hilfsbereit, wenn auch die meisten nur etwas englisch sprechen.
Cons: Die Beschreibung der Ausstattung
Location: Casco Antigua,
Einrichtung spartanisch, Toilette im Raum ohne Tür. Hätte ich von dem Club/der Bar im OG gewusst hätte ich ein anderes Hotel gebucht.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Had an great stay for one night. The hotel is very close to the airport and provides a free shuttle service to the airport. Also, a modern mall is within walking distance.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

空港の近く送迎付き

Posted Nov 3, 2014
マドリーに着くのが割りに遅い時間だったので予約しました。1時間に一回のシャトルバスで迎えにきます。周りには夜だったせいか店は何もありませんでした。送迎バスは24時間動いているので早朝の出発に便利です。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Guayaquil, Ecuador

Modern and comfortable

Posted Oct 28, 2014
Pros: Modern and comfortable, nice rooms
Cons: The breakfast is not bad, but for sure can be improved
Location: There is a shopping mall very close, buy I didnt visit it
The hotel was very nice, modern, and with excelente facilities. Very close to the airport, so if you are leaving early and will not stay for long is a good choice, but, it is not easy to go from here to the city, say plaza del sol or any center location, unless you get a taxi that will cost between 12 and 24 euros. You can use public transportation, but you will have to use first the bus to get to the americas station (2 euros per person) and the the metro to any place you want (say 1.5 euros per person to plaza del sol.)