Ratings based on 343 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Horb am Neckar, BW

Total zentral

Posted Aug 1, 2015
Wir haben 3 Nächte in dem Hotel verbracht. Netter Rezeptionist mit interessiertem Azubi! Sehr gute Ausgangslage, um die Stadt zu erkunden. Tip: Aperitif am Abend oder Zwischendurch bei einer der "100 Montaditos". Lautstärke von den Fluren ist im Zimmer hörbar, was nachts stören kann.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel close to the opera house

Posted Jul 15, 2015
Pros: location and staff
Cons: single room size could be a bit larger but adequate
Location: opposite opera house and close to royal palace, metro and bus very convenient
excellent helpful staff and comfortable single room if a little small, very good air conditioning, very comfortable bed, nice breakfast, useful computer area and restaurant
5 out of 5
Recommended
for Families
by A verified traveler

Fabulous Staff and Hotel.

Posted Jul 8, 2015
Pros: Peaceful, Personable staff, very close to the city activities.
Staff very helpful, even when trying to fit an oversized car into the small radius turns in the parking area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leiva

El personal de la recepción tuvo excelente trato

Posted Jul 3, 2015
Todo muy bien y muy céntrico, fácil de desplazarse a cualquier lugar de Madrid
3 out of 5
by A verified traveler

Posted Jun 28, 2015
Air conditioningdid not work welland the temperature outside wad 100 degrees!
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Close enough to the centre without the noise

Posted Jun 27, 2015
Really enjoyed the stay at this hotel. It's a standard flat rate of 30 euros from airport / about 20 mins in taxi. very close to centre of madrid without the noise. Very nice part to stay in with opera house opposite and royal palace behind. Very friendly helpful staff. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Erie, PA

Nice hotel at great location

Posted Jun 10, 2015
Pros: Staffs and location.
Cons: Include breakfast.
Location: The opera house, main street for shopping, close to subway station, Palacio and Jardines de Sabatini.
Our family of 4 stayed in this hotel during our recent visit in Madrid. The staffs were very friendly and room was clean. Opera a nice family own hotel with great services. We will stay at Opera again in our next Madrid visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 10, 2015
Good hotel well located near metro stop. Decor is modern and clean. The front desk was very helpful in recommending restaurants and giving directions to attractions. Breakfast buffet can be included in room fees or nice cafe on premises. Ask for rooms on upper floor to minimize street noise..
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent helpful staff

Posted Jun 4, 2015
I was booked into their annex hotel one street ove - beautiful boutique property. Highly recommended
4 out of 5
Recommended
for Everyone
by A verified traveler from Rotterdam

Great location!!

Posted Jun 1, 2015
Very central. It's walking distance to several touristic attractions, including the Royal Palace and The royal gardens. It's also close enough to the busy street of Gran Via but still located in a relatively quiet corner. The rooms with jacuzzi are excellent with a good size balcony, a plus after a long day of sightseeing. Will definitely stay there again in another visit to Madrid.