Ratings based on 1,117 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom G

The rooms are incredibly small.

Posted Jan 10, 2015
Good location & price but The rooms are incredibly small. Our heater was broken & we were very uncomfortable all night. We asked for extra coffee milk & gave us 3 different excuses. They charge for wifi.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Venezuela

Nice hotel @ nice location

Posted Jan 9, 2015
Pros: Beds, breakfast and room.
Cons: Room cleaning
Nice hotel, room on 6th floor above the street noise (be aware there might be some noise in the low levels due to near by bars) beds were perfect, helpful staff, very good breakfast we had included in the room price, close to Parque El Retiro and Madrid Centro. Overall, excellent choice, highly recommended
2 out of 5
by A verified traveler

Posted Jan 8, 2015
Pros: Location
Cons: Should be !!!
Location: Ok
Hotel staff very lazy, rooms facing streets very noise, not clean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Costa Rica

Conveniently located

Posted Jan 6, 2015
Walking distance from Atocha Train Station. Nice and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom La spezia

Albergo in ottima posizione senza grandi optional

Posted Jan 4, 2015
In generale un buon soggiorno, anche se alcune cose non all'altezza dell'hotel. Ad esempio il servizio e la qualità del bar interno ed alcuni imprevisti ( frigobar non funzionante e maleodorante per mancata pulizia e chiave che si smagnetizzava continuamente ) in generale molto buono per la localizzazione(
4 out of 5
Recommended
for Families
by A verified travelerfrom ニューデリー

アトーチャ駅に近い!

Posted Jan 4, 2015
Pros: 駅に近い
なんといっても泊まる価値はアトーチャ駅に近い。 観光エリアからは離れており、その意味ではロケーションは良くありませんが 翌日から鉄道で各地に移動される方には、いいんじゃないですかね 駅までスーツケースを転がしながら歩くのに苦ではありません。 ちかくに簡単なレストランはありますので問題ないと思います
2 out of 5
by A verified traveler

Very central location to Prado museum and railway

Posted Jan 3, 2015
Carpets needed a good cleaning. One of the sinks was clogged and smelled.
5 out of 5
Recommended
for Everyone
by A verified traveler

Kiva hotelli

Posted Dec 30, 2014
Very nice hotel in the heart of madrid. Clean and near all atractives...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Almería

Bien situado, muy limpio y con buenas instalacione

Posted Dec 3, 2014
Pros: Situación céntrica. Limpieza y comodidad de la habitación. Buen precio
Location: Muy céntrico, a escasos metros de la estación de Atocha y de importantes centros de arte como el Reina Sofia, Caixaforum, Thyssen, El Prado.
Una buena cama de matrimonio para mí solo. Correctamente amueblado, incluso con cierto gusto estético. cuarto de baño grande y muy limpio. Precio muy aceptable
3 out of 5
by A verified travelerfrom 日本

地下鉄駅に近いホテルだが。

Posted Dec 3, 2014
Pros: 地下鉄の駅に近い。
Cons: 部屋に湯沸かしポットを置いて欲しい。深夜の外の騒がしさをコントロールしてほしい。シャワー室から水が出ないようカーテンをつけてほしい。
Location: アトーチャ地下鉄駅、プラド美術館、ソフィー美術館が近い。
まだ暗い朝にアトーチャ駅に到着したが、サッパリ方角がわからず、駅で時間つぶして明るくなってから歩き出した。20kgバッゲジを引張て行くには近くないし、ロケーションが分かりにくい。理由は別の建物に隠れているからである。ネットにある写真は目の前まで行かないと分からず参考にならない。朝食は高く4星で、値段の割にはやや殺風景な寒い感じの食堂でした。シャワーを浴びるとカーテンが不十分なので足拭きタオルが濡れて具合わるかった。WiFiは有料のサインが出ているが交渉して無料で使えて良かった。防音対策がよくない。朝方まで騒ぐ声が聞こえて睡眠妨害され不快であった。総合的には強くはお勧めしない。