Ratings based on 1,235 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Berlin

Excellent staff who made everything comfortable

Posted Jun 28, 2015
I stayed at this hotel in April 2015. While I was there, I experienced a dramatic change in my travel plans but the hotel did everything they could to help me and accommodate my needs. Highly recommended, simply because the staff is so friendly and helpful!
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Canada

Great central location

Posted Jun 20, 2015
Pros: Location, room, staff and service. Also gym, sauna and hot tub although I didn't take advantage of them.
Location: Explore the old city with the old market, churches, alleyways and the tapas, paella, sangria and cold beer in the cafes located on marble walks.
A five minute walk and you are at the train station and also in the heart of the city. You enter the hotel from a red marble side walk and are greeted by helpful front desk staff. Check in was quick and the spacious 8th floor room was very well appointed wiith a large, clean bathroom equipped with shower/ bath, toilet/ bidet. The room was lit from windows on two walls but had black out curtains to keep out the heat and light. The top floor had a gym, sauna, and hot tub overlooking the city. I only saw one person enjoying this facility so it can be your private treat! The city had a charming older quarter, a long forested walk to the science museum and aquarium which was all walkable. Public transport takes you to the beach in 20 minutes where you can put your feet into the warm water or go for a swim and then eat dinner at the many beach restaurants. A beautiful city with many ornate, white buildings and ornate architecture. As always, great squares, fountains and many places to enjoy the sangria and tapas.
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Posted Jun 14, 2015
Enjoyed the hotel very much. worth the money paid.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel and great staff

Posted May 28, 2015
Pros: Location and staff
Cons: coffee maker in every room
I would def highly recommend this hotel, it is in an excellent location walked everywhere, and the staff are awesome! one issue is there is no coffee maker in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chambly, Québec

Hôtel près des sites touristiques (Musée du Prado)

Posted May 26, 2015
Pros: Son emplacement, sa propreté, son confort et son calme
Location: Visite de musées, du jardin botanique, du parc Retiro, aller au centre-ville ( très facile)
Très facile d'accès, tout près de la gare Atocha, du métro Chambre confortable, propre, bien insonorisée Très bon buffet déjeuner
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 19, 2015
Great location however a bit noisy with late night club next door Accommodations were very nice and staff was extremely friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from zaragoza

hotel comodo y bien situado. buenas instalaciones

Posted May 16, 2015
Pros: la limpieza y el confort.
Cons: poner albornoces y zapatillas
Location: esta muy bien situado, cerca " de todo" pero sin alborotos.
es un establecimiento centrico, cuidado y muy comodo. no tengo ninguna queja y la relacion calidad-precio es la adecuada. creo que volvere a visitarlo.
4 out of 5
Recommended
for Everyone
by A verified traveler from torreon mexico

good hotel

Posted May 15, 2015
Pros: ubication
Cons: better breakfast compared to others for the same price in madrid
Location: very well located
breakfast not so good.- in europe they have very good bread and fruit and this hotel compared to husa princesa there is no point of comparison, and the price is similar
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Nice hotel close to thePrado

Posted May 12, 2015
Excellent choice for comfort and convenience good value
4 out of 5
Recommended
for Everyone
by A verified traveler from bangkok

good for a stop!

Posted May 10, 2015
Pros: room & hotel condition. location if want to stay near atocha.
Cons: staff could have been friendlier.
Location: near sofia reina, and atocha renfe
we booked at del Arte because it's near Atocha to spend our last night before flying off Madrid. it's a 10-15 minute walk from aerobus stand at Atocha. looked like a business hotel. hotel interior conditions looked very well maintained. room was good and spacious.