Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Girona

Acogedor

Posted Mar 19, 2015
Todo muy limpio y el personal muy atento. Muy bien comunicado y con todo tipo de servicios a los alrededores.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and location!

Posted Mar 19, 2015
Very nice hotel. Everything was new and clean! The location was perfection, in a square with a metro station.
Comment from Hotel Management
Mar 27, 2015 by Rebecca Evans, Hotel Management
Dear Guest, Thank you for taking the time to fill out the survey on your stay in our hotel. We are happy to know that we were able to make your stay enjoyable and that our hospitality and services reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Albergo buono a due passi dal centro.

Posted Dec 30, 2014
Struttura molto piacevole, in zona ben servita vicinissima alla metro.
Comment from Hotel Management
Jan 21, 2015 by Sara Lopez, Hotel Management
Dear Guest, Thank you for taking the time to fill out the survey on your stay in our hotel. We are happy to know that we were able to make your stay enjoyable and that our hospitality and services reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager
4 out of 5
Recommended
for Couples
by Uwefrom Schwabmünchen

zu viel gewollt

Posted Dec 27, 2014 on Hotels.com
Leider hat das Hotel Überhaupt keinen Wellnes Bereich und auch keine Bar oder Aufenthaltsraum. Das Zimmer Super modern mit Technik vollgestopft, aber alles ohne richtige Anleitung und zum Teil trickst sich die Technik selber aus z.B. Laptop, aber mit Spracheinstellung Baskisch, Wecker der über Storm läuft der sich aber beim verlassen des Zimmer ausschaltet und den Wecker wieder auf null stellt,..... Bad sehr modern, mit großer Dusche, die aber das ganze Bad unter Wasser setzt . Toilette ohne WC - Bürste,... Videoüberwachung auf den Flur. Zimmer aber sehr Ruhig und Hotel super Zentral gelegen.
Comment from Hotel Management
Mar 28, 2015 by Hotel Petit Palace Santa, Hotel Management
Dear Guest, Thank you for taking the time to fill out the survey on your stay in our hotel. We are happy to know that we were able to make your stay enjoyable and that our hospitality and services reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service and facilities

Posted Dec 19, 2014
Modern hotel with a different twist, in a great location and great staff. Breakfast was perfect too.
Comment from Hotel Management
Dec 24, 2014 by Sara Lopez, Hotel Management
Dear Guest! Thank you for taking the time to fill out this survey. We are glad to know that you have enjoyed your stay with us. We hope to see you again soon in Santa Barbara! Best regards Sara Lopez Front Desk Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Vaglia

Buona posizione

Posted Dec 14, 2014
Pros: La posizione ed il comfort del letto
Cons: La gentilezza verso il Cliente, dovrebbero accertarsi che l'ospite sta vivendo un'ottima esoerienza
Location: Ottima posizione
Essendo celiaca avevo chiesto prodotti per celiaci. L'hotel aveva una scarsa selezione. Il personale non è "friendly", è molto rigido e cortese quanto basta.
4 out of 5
Recommended
for Personal Event
by vicente

Posted Nov 26, 2014 on Hotels.com
Comment from Hotel Management
Feb 14, 2015 by Hotel Petit Palace Santa, Hotel Management
Dear Guest, Thank you for taking the time to fill out our survey on your stay in our hotel. Your opinion is very valuable to us and we are really happy that our services and hospitality reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager
5 out of 5
Recommended
for Couples
by Efrom Leatherhead, Surrey, England

Great hotel - Lovely location - Aside from noise!

Posted Nov 26, 2014 on Hotels.com
Love the building and feel of this hotel. Clean and friendly. Facilities great, laptop in room, free wifi and mobile wifi if needed. Lovely shower with all necessary toiletries. Friendly staff. I love the location for the simple fact that you have a walk into the centre and it enables you to see areas I don't think you'd visit otherwise. Whilst reluctant to criticise, in the interest of being truthful, bed was very hard (although I understand if you mention to reception they can provide a mattress topper?) and more annoyingly, during the night, early hours, there is a lot of noise outside. I think this comes from the Jazz club next door that kicks out at 06:30am. Maybe if you can't beat them, join them, as it did look like a nice place to go! Would I return, YES.
Comment from Hotel Management
Mar 28, 2015 by Hotel Petit Palace Santa, Hotel Management
Dear Guest, Thank you for taking the time to fill out the survey on your stay in our hotel. We are happy to know that we were able to make your stay enjoyable and that our hospitality and services reached your expectations. We hope to see you again soon in Santa Barbara! Best regards Rebecca Evans General Manager
4 out of 5
Recommended
for Families
by manuelfrom Palma de Mallorca

En general, una estancia muy agradable

Posted Nov 19, 2014 on Hotels.com
La habitation, muy comoda y limpia, y sobre todo, el desayuno, muy variado y bueno
Comment from Hotel Management
Mar 28, 2015 by Hotel Petit Palace Santa, Hotel Management
Estimado Cliente, Muchas gracias por haber tomado el tiempo de escribir sobre su estancia en nuestro hotel. Nos encanta saber que disfrutaron de su estancia con nosotros y esperamos volver a verle pronto en Santa Barbara! Saludos Rebecca Evans Directora
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2014 on Hotels.com