Availability: Hotel Silken Puerta America
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- One Queen Bed
Zaha Hadid Space Club
- One Queen Bed
- One Double Bed
Luxury design hotel in Madrid's entertainment district
VIP Access™ Hotel
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Located in the heart of Madrid's entertainment district, Hotel Silken Puerta America is just 1 km from the Auditorio Nacional de Musica and 1.5 km from the Museo de Lazaro Galdiano. Santiago Bernabeu Stadium is also nearby.
A compilation of designs from 19 different architects, this eclectic luxury hotel features 2 contemporary restaurants, a bar on the rooftop terrace, a nightclub, a fitness center and a heated indoor swimming pool.
The 12 guestroom floors were each created in the vision of a unique international architect giving the rooms individualized design and décor. All rooms include complimentary wireless Internet access.Information missing or incorrect? Tell us!
Hotel Silken Puerta America Amenities
Hotel Silken Puerta America was communally designed by 19 architects from around the world. Each studio was responsible for a different floor or area of the property, creating a modern, eclectic design hotel in the heart of Madrid. The lower floors are dominated by dining options, including 2 contemporary Spanish restaurants and a bar/lounge. The top floor, or Attic, is home to a fitness center, which offers views of the entire city, an indoor swimming pool with chaise lounges, and the Skynight Bar, the perfect place to enjoy a drink overlooking the city.
The lobby features a 24-hour front desk and multilingual staff, and a concierge is available for guest assistance. An airport shuttle (advanced notice required) and shuttle to nearby areas are complimentary, and a porter/bellhop will help guests load and unload luggage. The hotel also features 18,300 square feet (1,700 square meters) of conference space, exhibit space and a business center. Complimentary wireless Internet access is available in public areas. Babysitting service is provided at an extra charge. Secure covered parking is available for a surcharge.
Hotel Silken Puerta America has designated areas for smoking.
- Number of bars/lounges 2
- Swimming pool - indoor
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (surcharge)
- Breakfast available (surcharge)
- Room service (24 hours)
- Airport transportation (complimentary)
- Banquet facilities
- Business center
- Audiovisual equipment
- Total number of rooms - 315
- Express check-out
- Security guard
- Express check-in
- Multilingual staff
- Safe-deposit box at front desk
- 24-hour front desk
- Number of floors - 12
- Currency exchange
- Laundry facilities
- Dry cleaning/laundry service
- Air-conditioned public areas
- Wedding services
- Concierge services
- Gift shops or newsstand
- Luggage storage
- One meeting/conference room
- Rooftop terrace
- Self parking (surcharge)
- Pool sun loungers
- Secure parking (surcharge)
- Year Built 2005
- Area shuttle (complimentary)
- Number of buildings/towers - 1
- Business services
- Coffee shop or café
- Complimentary newspapers in lobby
- Computer rental
- Event catering
- Exhibit space
- Health club
- Designated smoking areas
- Designated smoking areas (fines apply)
- Tours/ticket assistance
- Free Wi-Fi
- Free wired high-speed Internet
- Dial-up Internet access - surcharge
- Parking (surcharge)
- Conference center
- Secretarial services
- Technology helpdesk
Available in all rooms: Free Wi-Fi, Free wired high-speed Internet
Available in some public areas: Free Wi-Fi, Free wired high-speed Internet
Parking (surcharge), Secure parking (surcharge), Self parking (surcharge)
- Room Amenities
- Plasma TV
- Blackout drapes/curtains
- Air conditioning
- Voice mail
- Direct-dial phone
- Wake-up calls
- Daily housekeeping
- Private bathroom
- Complimentary toiletries
- Hair dryer
- Bathroom phone
- Satellite TV service
- Electronic/magnetic keys
- In-room safe
- Climate control
- Complimentary newspaper
- Dial-up Internet access (surcharge)
- Soundproofed rooms
- Turndown service
- Makeup/shaving mirror
- Separate bathtub and shower
- In-room childcare (surcharge)
- Iron/ironing board (on request)
- Cribs/infant beds available
- Free Wi-Fi
- Free wired high-speed Internet
- City view
Lagrimas Negras Restaurant - Offers traditional Spanish fare in a contemporary urban setting, which includes a cellar with over 800 different varieties of wine. Open for lunch and dinner; reservations are required. Closed Sundays.
MAD Restaurant - Serves breakfast and brunch buffets, as well as dinners, in a modern setting on the Mezzanine level.
Room service is available 24 hours a day.
The hotel's Marmo Bar, designed by Marc Newson, features a single, 27-foot-long bar unit made of white Statuario Venato marble. It is the perfect place to enjoy a nice cocktail in a smart atmosphere; guests can have it either in the bar or on the summer terrace.
On the 13th floor, the Bar Skynight, designed by Jen Nouvel, hosts live DJ performances on Fridays and Saturdays. This Smart and fashionable place offers exceptional views over the city.
Hotel Silken Puerta America provides a spa and fitness center on its top floor, with impressive views of Madrid. The center includes an indoor swimming pool flanked by loungers. Amenities include a sauna and Scottish showers. Children younger than 18 must be accompanied by an adult at the pool.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Swimming on site
In addition to spectacular views over the city, on the 13th floor of the hotel guests may enjoy an area equipped with a heated pool, Scottish shower, Turkish bath and a gym.
- Turkish bath/Hammam in spa
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- In-room accessibility
- Accessible parking
- Roll-in shower
Hotel Silken Puerta America Policies & Fees
Check-in time starts at 2 PM
Minimum check-in age is 18
Special check-in instructions:
Guests will be allowed to select their floor upon check-in. The hotel advises that guests will charged an additional fee of $20 per night for guestrooms on floors 7 and 8.
Check-out time is noon
- Payment types
Accepted at this hotel: Diners Club Diners Club, JCB International JCB International, MasterCard MasterCard, Visa Visa, American Express American Express
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Breakfast fee: EUR 22 for adults and EUR 11 for children (approximately)
- Self parking fee: EUR 22.35 per day
- Additional Details
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.