Ratings based on 344 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tel Aviv

Good location

Posted Jan 30, 2015
The hotel is under renovations....and I wish I would have known about it Was not aware that the hotel changed owners....and was unpleasantly surprised that my membership card was no longer valid and all the points I had from previous stas are lost
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ciudad de México

Es un hotel confortable, con buena atención

Posted Jan 27, 2015
Pros: La amplitud de la habitación, con camas muy cómodas
Cons: Seguramente después de que acaben la remodelación
Location: Esta bien situado y comunicado, con un Corte Inglés al lado y otros comercios y buenos restaurantes cercanos.
Estaba en remodelación el lobby, y las áreas de recepción, bar y restaurantes, asi es que fue un incomodo al principio La habitación muy amplia y confortable, aun con pequeños detalles posterior a la remodelación.
2 out of 5
by A verified travelerfrom Boston

Hotel in construction

Posted Dec 31, 2014
We stayed in this hotel for a weekend during Christmas holidays. I knew the hotel from previous stays and had enjoyed it. Unfortunately these days it is in the middle of big renovations and the heating did not work. Those days in Madrid were quite cold. All we got were blankets but at night it was stil cold. We heard from other people having the same problem. This used to be a great hotel but these days is undergoing big renovations so it may not be worth staying there for the price you are paying. The entrance is even on a back door. Having said that, the location is great and the hotel has a wonderful gym which also has part of the swimming pool / sauna / spa area closed, it may be in construction as well. Staff is very nice.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Venezuela

Posted Dec 29, 2014
Is a good hotel, but it was being remodeled at the time of our stay. The Wifi is free but extremely slow and you have to input new credentials every day (you must go to the lobby for them). I will recommend the hotel, good location, standard service.
2 out of 5
by A verified traveler

Hotel in het centrum

Posted Dec 29, 2014
Cons: aangeven indien er verbouwingen gaande zijn!
Vaker in dit hotel geweest - dit keer was er een grote verbouwing gaande waarvan geen melding was gemaakt . Kamer was in slechte staat - zeer gehorig en niet aan te raden voor een zakelijke reis
3 out of 5
by A verified travelerfrom Mexico, City

Hotel en remodelación y pésimo atención

Posted Dec 20, 2014
Pros: La ubicación que esta junto al Corte Ingles
Cons: Mucho, buscando opciones de atender mejor a los huespedes
Location: Corte Ingles, Zara y metro.
El hotel esta en remodelación con el cual las instalaciones no son nada amigables, el personal se saturo y su atención de mala gana,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
Really great experience. Close to metro and a few minutes walk from gran via
4 out of 5
Recommended
for Everyone
by A verified traveler

アクセスが最高によい。

Posted Nov 26, 2014
Pros: 隣が大型スーパー。買い物便利。
Cons: At first, wi-fi internet did not connected. after contacted the hotel staff, inputting the special address can be connected. it was so complex.
地下鉄駅からのアクセスが最高によく、本駅は3路線に通じ、市内各所への観光には非常に便利です。また、部屋(9階)からの眺望は最高でした。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Good location

Posted Nov 14, 2014
Good location, close to subway stations and shopping center.
3 out of 5
by A verified travelerfrom Gye

The hotel looks old and low maintenance.

Posted Nov 9, 2014
The breakfast was limited. The building looks like old.