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Reviews of JC Rooms Santa Ana

3 out of 5
JC Rooms Santa Ana
Calle Cruz, 8, Madrid, Madrid

Reviews

8.2

Very Good

Rating 10 - Excellent. 72 out of 219 reviews" "
Rating 8 - Good. 99 out of 219 reviews" "
Rating 6 - Okay. 36 out of 219 reviews" "
Rating 4 - Poor. 7 out of 219 reviews" "
Rating 2 - Terrible. 5 out of 219 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great customer service. Very clean. Close to all the main attractions and next to Gran Vía.
Stayed 2 nights in Mar 2024

10/10 Excellent

SHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Joseph, New York

Stayed 2 nights in May 2022

6/10 Okay

Edwin Alexander

Stayed 1 night in Jan 2022

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay for the money
There was no complimentary water as stated, minute cancellation to another gluten, but the rooms are very good for the price and clean. Private bathrooms. Worth it
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fridge in room, stocked each day with free water and cola.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Very close to puerta del sol, and clean. Nothing else to recommend.
Stayed 3 nights in Dec 2019

2/10 Terrible

Marcud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all a very bas hospitality and attitude from the stuff , they cannot handle anything , my reserved they said hotels canceled it and they want me to pay cash more and put deposit and i didn't get any cancellations or emails to notify me till one hour i stay without fixing a problem , now they put the blame at hotels and i do so because i don't know my money now where has gone and i aid cash so i paid 2 times
Stayed 1 night in Dec 2019

2/10 Terrible

Richard

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms but noisy
The room was excellent and service was excellent. Can’t blame the hotel for the noise as this is a tourist area. You can hear the noise of people walking down the hall and the walls are thin. Staff was great and location to everything was very convenient. Everything was walking distance. Would recommend for travel stay but not for business.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonerful. Helpfull and knowledgeable
Stayed 1 night in Sep 2019

6/10 Okay

Gc

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Small rooms at thecarragon was, great pocation, very thin walls lots of noise in the morning by the staff, they decided not to clean the room kne day but put new towels.
Stayed 2 nights in Aug 2019

10/10 Excellent

Nyree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfy
Stayed 4 nights in May 2019

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El classico weekend
Great location due to close proximity to bars, restaurants, shops & transport links. A little noisy if facing the street due to bars and clubs below, but fine if you want to stay out late
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a great location. Staff was friendly and the room was very clean.
Stayed 1 night in Sep 2018

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, close to metro station
It’s a nice little hotel. The location is in a very live neighborhood, walking distance from the Sol Metro stop. The personnel was always helpful. The only thing is that is located in a second floor and no lift or elevator, and that could be difficult for people with large luggage. I would recommend.
Stayed 4 nights in Jan 2018

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, good staff, good price
Nice hotel in a perfect location. Walking distance to almost everything you want to see. Good, helpful staff. Highly recommend it.
Stayed 2 nights in Dec 2017

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay!
I was very happy with my stay at JC Santa Ana. The room was clean and functional. The shower was great and the Free water and Pepsi daily were a nice extra. All of the desk staff were helpful, friendly and informative. They were able to provide great taxi service to and from the airport for me and my traveling companions. The location was perfect and within easy walking distance to many wonderful sights and plazas in the heart of Madrid.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location
The hotel is quite quirky in appearance and location is great for exploring the city. The amenities could do with a review though. The towels are quite rough and thin and the bed only has a thin bed sheet which personally wasn't comfortable as I prefer a duvet or blanket. In saying that, the staff were really friendly and helpful during our stay and the rooms are stocked with complimentary bottles of water and Pepsi daily which is a nice touch.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Madrid
This is a nice Hotel in Madrid, very well located. Parking may be a concern, particularly if you are not familiar with Madrid. It is located a walking distance from important sites, Puerta del Sol, Museo El Prado, etc.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty satisfied
Pretty Satisfied with the this hotel, the only one thing that I was not happy about was the hotel is on the second floor, and there were no elevator, so if you have heavy luggages, you may want to take that into consideration.
Stayed 2 nights in Jul 2017

8/10 Good

Laura, L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay near most of Madrid touristic
The JC rooms are very comfortable and modern. The location is perfect and the staff was very hospitalary. The price of the rooms is convenient and its value for money. The cleaness is excellent.
Stayed 4 nights in Jun 2017

8/10 Good

andrea, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay!
it was awesome
Stayed 2 nights in Feb 2017

8/10 Good

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is excellent, everything is an walkable distance

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff.
Madrid is a lovely city and this hotel is in a perfect place to explore it all.

10/10 Excellent

AW, Seattle WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and place to stay
This hotel is very stylish, affordable, and each room is art-deco style neuveau. We absolutely loved staying the 3 nights we were there. We will definitely come back whenever we need a place in Madrid. The staff at front desk were great, all of them. Housekeeping kept our rooms clean. Location close to the Peurto del Sol, many restaurants, Tapas houses and bakeries.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very decent
So JC rooms is a decent blend of a dorm + hotel. Pros; -in a GREAT location. I mean, id ont think i have ever stayed in any hotel anywhere that was so centrally located. Walking downstairs puts you in the heart of all the bars, clubs, restraunts, shops etc. - CLEAN- when we walked in, the toilet bowl had a sticker that said - disinfected. - Free soda and water " minibar" in the fridge. There is a mini fridge which is nice for when you have leftovers - Staff was friendly and helpful with local attractions, helping us carry our bags - Rooms are equipped w/ wifi and a desktop computer. really helpful when trying to google things. - room decor was unique. There was a balcony which was really cool. CONS- - room is small- we had three twin beds, but was still slightly claustrophobic - no elevator!- if u are walking with luggage, there are multiple sets of stairs without elevators. It is inconvenient. - CAN be noisy. Since youre located in the crossfire of everything, it is unrealistic to expect silence. However, i used ear plugs since im very sensitive to sound. My friend slept without difficulty. So, its not a horrible price to pay when you are close to everything. Overally, if you are not fussy, this place has everything you could possibly need! I just think price could be slightly cheaper. i paid approx 50$ a night and i think its worth maybe 35-40 because of the dorm quality furniture and appearance. However, if you factor in location, it makes it worth it!

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Great location. Nice to have free bottle water and soft drink.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Best for 20-somethings
Better for 20-somethings than a 30-something married couple. Tiny shower. Loud, touristy area. Walkable, free wifi, and a/c which was nice. Free water and soda in the mini fridge. Couldn't figure out the safe.

8/10 Good

Caitriona, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel in Central Madrid
Really enjoyed our stay here. Room was lovely and spacious, quirky designs- really nice touch is that the rooms are named after places in Spain instead of just having numbers. The location couldn't have been better, very central, we walked everywhere and only used the metro to get to the airport. Staff were lovely as well. Overall delighted.

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Beverley

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Donald, Fife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
although my room was small i was on my own so it was expected, the staff were very helpful, the room was clean and kept tidy it was situated in the centre off Madrid with tapas bars and restaurants within 50 metres away

6/10 Okay

Brittany, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
JC rooms were very friendly and helpful throughout our stay. It was a great location just off the centre square in Madrid Sol. The only downfall was that the walls were paper thin and you could hear into the next rooms and also what was happening on the street which made it hard for me to get to sleep at night, even with al that Spanish sangria.

10/10 Excellent

Aja, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat hotel
Our hotel was so neat. Bright colors, friendly staff. Easy walk to shops and food.

6/10 Okay

gemma

10/10 Excellent

Irene, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence in colour
Sadly only one night but a very pleasant experience

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Nice hotel,close to everything. WiFi was not working for the four days I was there but besides that, it was nice. Would stay again.

10/10 Excellent

Dana, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment with lots of space
Clean, large apartment. Has everything that you might need. Great staff. Good location

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Convenient location but be prepared for noise.
Very convenient to all attractions. Room was clean and comfortable. Located in heavy traffic area so street noise is unavoidable.

10/10 Excellent

Suzy, Nebraska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is ideal for tourists.
Staff was super friendly and always greeted you. They were very informative and helpful. I wish all hotels were like this. The price was very cheap and well worth it!!