Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Michigan

Fantastic, Fantastic!

Posted Jul 8, 2014
What a great find this was!!! My 2 daughters and I were traveling with 3 friends and this was the perfect place to start our trip. We were all able to be in one apartment for one fantastic price. This is ideal for a family. The accommodations at the Luxury Suites are fresh and clean. The staff is helpful and willing to put in the extra effort you expect at top hotels. Most importantly, this is a well located property. It is very close to all of the art museums and best restaurants. It is also within walking distance to many important Madrid sights.
Comment from Hotel Management
Jul 16, 2014 by General Manager, Hotel Management
I wish to thank you for such a positive feedback. We are all very happy you enjoyed your recent stay with us and the beautiful surroundings. We look forward to welcoming you and your family shortly.
5 out of 5
Recommended
for Everyone
by age 35 from London

Beautiful hotel

Posted May 29, 2014
Great staff and excellent customer service. High standard of cleanliness and great facilities. Loved the bed very comfortable. Great roof terrace and loved the free slippers as well as free toiletries. Great location, close to lots of bars, restaurants and historical sites. I highly recommend Luxury Suites as the place to stay.
Comment from Hotel Management
May 30, 2014 by General Manager, Hotel Management
Thank you very much for taking the time to register your comments. We are very happy that you enjoyed your stay with us and the great location also. We hope to see you back soon and we thank you for recommending us.
5 out of 5
Recommended
for Everyone
by gordon from scotland

Luxury suites in a great central location

Posted May 4, 2014
Pros: The location, the staff and the quality of the suites
Cons: The suite didn't have any out look only a small courtyard outside which wasn't very pleasant. Ask for a road view and to be as high up as possible.
Location: Couldn't be in a better location. Few minutes walk to the park and to nearest metro station. About a 6 min walk from Gran Via.
Staff extremely helpful and friendly. Rooms clean and very well equipped. I would definitely return to these suites and wouldn't hesitate to recommend them to others. Easiest and cheapest way to and from the airport is by the airport shuttle bus which stops within a few minutes walk from the suites. Shuttle runs 24 hrs per day, and they are roughly every 20 minutes. The cost is just 5 Euros. I went at the end of April and the weather was fantastic. I would avoid July and August as the temperature would be unbearable. Madrid was beautiful, so much to see and do.
Comment from Hotel Management
May 9, 2014 by General Manager, Hotel Management
Thank you for sharing your experience and I wish to thank you for recommending our hotel and we hope you come back to visit us in the very near future.
5 out of 5
Recommended
for Everyone
by Domingo from New York

Just like the name luxurious!

Posted Apr 11, 2014
The staff is very accommodating the suites are very upscale and nicely furnished the beds are super comfortable, and to top it off the location is fantastic just walking.distance to almost all old madrid nice view of the Cibeles palace.
Comment from Hotel Management
Apr 17, 2014 by General Manager, Hotel Management
Thank you very much for your comments regarding your recent stay at Luxury Suites Madrid which I have share with my team. We are very happy you enjoyed your stay with us and the beautiful surroundings . My appreciation, once again, for taking the time to register your comments.
5 out of 5
Recommended
for Everyone
by Graeme from Scotland

Beautiful apartments in city centre

Posted Mar 23, 2014
These apartments are excellent. Located centrally you are within walking distance of all the popular sites and venues. Bus / Metro connection to the airport is also first class
Comment from Hotel Management
Apr 17, 2014 by General Manager, Hotel Management
My appreciation for taking the time to register your comments. We are happy you enjoyed your recent stay with us and the beautiful area where we are located. We hope you come back to visit us in the very near future.
4 out of 5
Recommended
for Everyone
by Fico from Peru

Too much noise from the upper floor

Posted Mar 2, 2014
Even though the location and price where very good, you could hear every step the guests on the upper floor made.
Comment from Hotel Management
Apr 18, 2014 by General Manager, Hotel Management
Firstly thank you very much for taking the time to register your comments. We are sorry about the noise and we hope you come back to visit us in the very near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice apartments great location

Posted Feb 20, 2014
Enjoyed everything .. Breakfast a little basic other than that great .. Very clean and practical for our family. .
Comment from Hotel Management
Apr 18, 2014 by General Manager, Hotel Management
My appreciation for taking the time to register your comments. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by Ali from New York

Great hotel

Posted Feb 19, 2014
Luxury suites is located within walking distance of the best locations in Madrid, including museums, squares, restaurants and historic sites. Friendly and accommodating staff, beautiful and clean room.
Comment from Hotel Management
Apr 18, 2014 by General Manager, Hotel Management
We are very happy you enjoyed your stay with us and the great location. Thank you for sharing your experience and we look forward to welcoming you in the very near future.
5 out of 5
Recommended
for Families
by JA from USA

A little jewel in the heart of the museum district

Posted Jan 9, 2014 on Hotels.com
We loved our two nights here. The room was very large and extremely well appointed with new and elegant furnishings. TV's in front of each bed and the pull out sofa. The kitchen was in great shape and had some nice affordable wine among the offerings. The restaurant upstairs had a bar with a good selection and friendly staff, both there and at the front desk. In Summer months the terrace there looks wonderful. I loved that we could easily walk to the Prado, Thyssen or Reina Sofia, all loaded with stunning art collections. Great cafes (one fancy the other homey and delicious) across the street, but I would avoid the fast food joints next door. I will going back next time we travel to Madrid
Comment from Hotel Management
Jun 28, 2014 by General Manager, Hotel Management
We are very happy you enjoyed your stay with us and the beautiful area where we are located. Than you for sharing your experience and we hope you come back to visit us in the very near future.
4 out of 5
Recommended
for Families
by A verified traveler

Lovely apartment in Madrid

Posted Jan 5, 2014
Pros: Staff and ambiance.
Cons: Beds are a little hard.
Location: Short walk to the center of Madrid, the location is great.
Very friendly staff with a small language barrier. The apartment was very clean with nice size bathrooms and kitchen/living area. The place has great ambience and creates a unique experience and the ability to settle in for a nice visit.
Comment from Hotel Management
Apr 18, 2014 by General Manager, Hotel Management
Thank you very much for sharing your experience, we highly appreciate it, once again thank you for your kind words.