Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

공원 광장등 최적의 위치! 허니문 객실 무료 업그레이드:-)

Posted Apr 22, 2015
너무 다 좋았습니다 그리고 6층 라운지가 밤에 올라가면 야경이 멋지네요^^ 조식은 가지수가 많진 않지만 맛있어요
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the center of The Prado

Posted Apr 17, 2015
Very comfortable and spacious room. Equipted with a kitchen and washer. The hotel is centrally located to the Prado and other museums. The Train station is within walking distance. Breakfast is great. The only problem was there was no working Wifi.
Comment from Hotel Management
Apr 24, 2015 by General Manager , Hotel Management
Thanks very much for your comments. We experienced wifi problems due to a Telecom provider strike that we could not manage as was unexpected.. Complimentary wifi is fine at the moment. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Families
by A verified travelerfrom donosti

Recomendable

Posted Apr 13, 2015
Pros: Si me ha gustado muchísimo
Cons: La insonorización con la calle, y con el resto de habitaciones se podría mejorar. Llegar a algún acuerdo con algún parking para tener una cuota diaria
Location: Está en el centro, tiene de todo cerca tiendas, museos, transporte público, la única pega es el poder aparcar.
El personal muy amable, la ubicación excelente, el hotel recomendable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southport

Great Location, Great Accomodation

Posted Apr 3, 2015
Pros: The quality and size of the rooms. The helpful and friendly staff. The location. All combined into a delightful place to stay.
Cons: Nothing.
Location: Very central for the museums. The Prado is a must do if you have any interest in art. The historical centre is a 20 minute walk.
Arrived March 2015 for a four night stay. Got there about 11.00am and too early for check in. The staff were very helpful in sorting out our luggage and said room would be ready on our return. We were given an upgrade to a senior suite 502. The accodation was an apartment with lounge area, fully fitted kitchen, separate bedroom and bathroom. It was huge and immaculate. It looked over a busy Main Street but with double glazed windows noise is not an issue. It made an excellent base. it is central for the Prado which is about ten minutes walk away. The first couple of days we used the dining room upstairs for breakfasts. We could not fault the food which was very good. Fresh coffee came from a machine. The staff like everyone there was very helpful. We enjoyed our stay in Madrid despite the March rain. It is a city which offers a lot. We will certainly come back and Luxury Suites will be at the top for a place to stay
Comment from Hotel Management
Apr 8, 2015 by General Manager , Hotel Management
Thank you very much for sharing your experience. We highly appreciate your feedback and we are very happy that you enjoyed your recent stay with us and the beautiful surroundings. We look forward to take care of you once again in the very near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Tolles Hotel in zentraler Lage

Posted Mar 28, 2015
Pros: Die Lage, das Frühstück und das freundliche Personal
Für ein Wochenende in Madrid eine hervorragende Art zu wohnen. Das Hotel liegt sehr zentral und zu Fuß kann man viele Sehenswürdigkeiten ergehen. Der Bus, der direkt zum Flughafen fährt (Fahrpreis 5€ pro Person) hält 2 Gehminuten vom Hotel entfernt. Wir hatten das Frühstück mitgebucht und waren begeistert. Das Angebot des Frühstückbuffets war unglaublich. Aufgrund der verkehrsgünstigen Lage, ist es nicht ratsam bei offenem Fenster zu schlafen. Bei geschlossenem Fenster ist vom Verkehrslärm aber nichts zu hören.
Comment from Hotel Management
Apr 8, 2015 by General Manager , Hotel Management
Vielen Dank für Ihr Feedback. Wir freuen uns , Sie bald wieder begrüßen zu dürfen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2015
Awesome hotel. Good location and friendly staff. Staff went out of their way to help us. The rooms were better than what we expected.
Comment from Hotel Management
Mar 25, 2015 by General Manager , Hotel Management
Thank you very much for sharing your experience. We are delighted that you enjoyed your recent stay with us. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Centre of Everything

Posted Mar 3, 2015
This is a small, boutique hotel that has very little street presence. Inside all is clean and functional. We were upgraded to a 2 bedroom suite with 2 marble bathrooms and a sizeable terrace. Unfortunately the privacy fencing around the terrace meant no views. The front desk staff was very accommodating and pleasant. Probably the best thing about this hotel is its location, walking distance to just about everything: 10 minutes to the Prado, another 5 to Puerto de Sol, another 10 to the Royal Palace.
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
Thank you very much for sharing your experience. We are very happy that you enjoyed your recent stay with us and the beautiful surroundings. We look forward to welcome you in the very near future.
4 out of 5
Recommended
for Couples
by Didierfrom Mezos

Bonne situation, propre, personnel sympa, mais...

Posted Jan 22, 2015 on Hotels.com
Nous pensions trouver un hotel...il s'agit plutôt d'appartements: une erreur de lecture? Hotel très central avec jolie vue depuis la terrasse. Très bonne literie, Petit-dej copieux, personnel sympathique... Mais quelques points négatifs: Pas pratique quand on arrive en voiture: pas accessible pour déposer les bagages! Surclassés en senior suite (très faible fréquentation), en 7eme étage (un étage tres raide à monter à pied), nous avions un débit d'eau très faible et de petites fenêtres très hautes... Notre chambre n'a pas été nettoyée le 1er jour ( le panneau ne pas déranger etait resté accroché mais nous sommes partis toute la journée en laissant la clé en réception)
Comment from Hotel Management
Jan 25, 2015 by General Manager, Hotel Management
Cher Monsieur Didier Merci beaucoup pour votre commentaire. Nous regrettons tout inconvénient que vous avez recontrés lors de votre séjour avec nous, malgré tout nous esperons que votre sejour a été a son goût. Mellieures Salutations
5 out of 5
Recommended
for Families
by Liamfrom Dublin

Excellent Aparthotel

Posted Jan 20, 2015 on Hotels.com
great hotel with spacious rooms. very quite Helpful staff. Minor downside - Mattresses a little too hard. Easy walk to all major attractions.
Comment from Hotel Management
Mar 28, 2015 by General Manager, Hotel Management
Many thanks for your feedback and for sharing your experience . We are all very happy that you enjoyed your recent stay with us and we look forward to welcoming you back soon.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Zona Salamanca bellissima

Posted Jan 19, 2015 on Hotels.com
Per meeting
Comment from Hotel Management
Jan 22, 2015 by General Manager, Hotel Management
Grazie per il suo feedback . La ringrazio per valutarci e speriamo di rivederla presto da noi, ancora una volta grazie e apresto.