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out of 12 reviews
“Should Have Stayed Longer”
Fantastic hotel. My wife and I stayed one night at this hotel to make an early flight the following day. Wish we would have stayed longer! Spa was excellent and relaxing. Only negative is the location: it's in a secluded area with restaurants a bit of a distance from hotel.
The hotel is beautiful and very clean. It's located in the business district where not much happens, but it's quiet.
Bus 146 takes you from its terminal, les tha 50 meters from the hotel´s door to the city center (Callao) it other terminal. average frecuency every 20 minutes, average transit time 30 to 45 minutes.(up to 23:30 hs) delightfull breakfast buffet.
“Nice overnight airport stay”
Good transfer to/from airport. Clean, comfortable room. No complaints.
“Will stay again if connecting early morning flights”
Nice hotel located near the airport with complimentary shuttle service provided and easy access to center of town
“Convenient to the airport”
The hotel is fairly close to the airport, but there is little else nearby. The restaurant is good, but on the expensive side.
A comfortable Airport type hotel with clean rooms, great breakfast and fair rates.
“I would recommend”
I would recommend this hotel for people who want to be near the airport. The hotel is comfortable, clean and convenient. We had a problem with our air conditioner unit (the air conditioner worked, it just leaked a little) and a staff member came up immediately and offered to have us move rooms. Unfortunately, we were exhausted and didn't want to have to move. Dinner was expensive at the hotel but aren't they always. The breakfast was good. All in all, a pretty low-key stay. I would definately stay again for a lay over but if I had a couple days to spend in Madrid, I'd stay somewhere more centrally located. It completely served its purpose.
The hotel was okay, but room wasn't great, certainly it is not 4 stars hotel. The worst thing is is to believe that in the airport shuttle, it doesn't work as it was promissed. First of all I was waiting at the airport almost 1 hr, did 2 calls, cost me about $15, the taxi costs 15 euros, the driver wasn't polite at all. There was no shuttle to the airport, I was waiting for 20 min for taxi altough I asked for it a day before.
“Ok but not impressed”
The shuttle service is quite good. However, some of the employees do not speak English which makes communication a problem. I left my cardigan on the bed, it disappeared it was likely it was throwm away in the laundry. The wake up call was efficient but was a bit annoying as we were called at least 6 times within a short span of time