Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Kitchener, ON, Canada

Excellent Choice

Posted Nov 11, 2014
Pros: Great airport location and shuttle service. Very comfortable room, clean and quiet.
This hotel is perfect if you need to be close to the airport. We had a very early flight - no problem with shuttle service. Our room was very comfortable which was important to us since we had a long travel day ahead of us.
4 out of 5
for Families
by A verified travelerfrom London

Nice hotel at the airport

Posted Nov 5, 2014
Stayed overnight on a stop-over during travel. It's an old hotel and feels like you're walking back into the 80's but for a very low price you get a VERY large room, all the basics you need for a comfortable stay, and some very accommodating people in the restaurant. Melia has always been a staple Spanish hotel chain and I've stayed at this one twice - once on my own and once with very jet-lagged kids with picky eating requirements - and both times left feeling I got very good value for money.
4 out of 5
for Everyone
by A verified travelerfrom Gloucestershire

Excellent hotel near the airport

Posted Nov 2, 2014
Pros: Extremely comfortable room, good public areas.
Cons: Some of the staff could have a better attitude.
Location: The hotel is 10 minutes from the airport in the town of Barajas. Nice to walk around, but food probably better in hotel than in nearby restaurants.
The hotel is beautiful and very comfortable, although unfortunately the pool is only open in summer despite a very warm autumn. Some of the staff were extremely helpful, others very much the opposite.
2 out of 5
for Everyone
by A verified travelerfrom Miami

Rude and unconcerned for the guests

Posted Oct 31, 2014
Pros: shower and bed
Cons: attitude of the staff
Location: nothing around, the depend on airport business.
Melia's van shuttle from Barajas Airport, made us wait 45 minutes, driver uninterested and didn't even help old people climb into the van. When asked by us much longer, they answer RUDELY AND LOUD; We don't know..... it depends on the hotel's orders. The driver and some young hotel employee, engaged in a long conversation between them, totally unconcerned with the 10 people waiting 45 minutes for 7 minute ride to the hotel. We complained....they didn't seem to care, The staff cold and rude, note even smile!! Shower good and room clean, but they have a long way to go to be in the hospitality business!! if wasn't for the airport proximity would probably be closed! There are better options in Madrid!
3 out of 5
by A verified traveler

Near the airport

Posted Oct 6, 2014
Cons: Reception staff were not friendly at all.
Good location, bad customer service in the front desk, shuttle service to the airport, too expensive for the kind of hotel it is.
4 out of 5
for Everyone
by A verified traveler

Very comfortable

Posted Sep 23, 2014
Close to the airport with a free shuttle. Excellent room at a good price.
5 out of 5
for Families
by Fernando Montifrom Argentina

Ideal if you need to be close to the Airport

Posted Aug 16, 2014 on Hotels.com
Excellent. I need to be one night close to the airport in order to meet all my family coming from different sites. I needed to make a late check-in and I've got it by free for two additional hours. Excellent facilities and services.
5 out of 5
for Overnight Stay Before Destination
by Penny Bfrom LAS Vegas

Excellent Airport stay

Posted Aug 13, 2014 on Hotels.com
The hotel was luxurious, and just what we needed after a hectic trip around Spain. The shuttle was prompt and efficient. They had the fastest room service I have ever experienced. I would stay here again.
4 out of 5
for Business Travelers
by A verified traveler

About the best of the "airport hotels"

Posted Aug 5, 2014
Pros: Close to departures
Cons: Restaurant
Hotel, accommodation etc are very pleasing. The restaurant...not so.
5 out of 5
by Annefrom California

Nice airport hotel

Posted Jul 31, 2014 on Hotels.com
The Melia Barajas was a perfect overnight stay. I arrived very late from Bilbao and had an early morning flight to LA. The furniture in my room was a bit dated but in no way affected my stay. The late night desk staff found a 110 electrical plug for me to charge my iphone. Breakfast was more than I expected. The airport shuttle was wonderful.