Ratings based on 104 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from Venezuela
Excellent locationPosted Aug 18, 2014
We always stay there when visiting Madrid, twice this year. It is all about location, with a Metro station just across the street, near to Gran Vía, and with a lovely roof top pool and bar.
by A verified traveler from london
Good locationPosted Aug 17, 2014
Cons: All of the above.
Location: Very central and walking distance to most sites.
Room not clean - lots of dust, electric curtains did not work, lobby not clean. Location good but plenty of nicer hotels close by.
for Everyoneby A verified traveler from Danbury, CT
Right in the center of everything!Posted Aug 12, 2014
Pros: Location, location, location! Staff was attentive, place was clean and the area was very safe, close to everything
Cons: A larger room, we did feel tight
Location: Hotel was walking distance to everything ( Gran Via, P del Sol, Plaza Mayor etc)& if you wanted to explore more the train station was only a block up
Once we checked in the fun started at the rooftop pool. Great place to just relax, hang out and have a drink. The bartenders were friendly and kept the open tab without a problem. The room was on the small size but comfortable. The one advantage was that it was located in an interior courtyard, no view but quiet, given all of the action going on the Gran Via. Parking is expensive due to the location of the hotel, we took the advise of one the workers and parked our car outside of the city center. Two days later we returned to bring the car into the area once the official start of summer vacation kicked in. Parking became free, all parking regulations are relaxed during the month of August in Spain.
for Everyoneby A verified traveler from surrey
Very good locationPosted Jul 28, 2014
Pros: Good location and pool.
Cons: Tea and coffee making facilities in the room.
Location: Plaza mayor, de sol, st Miguels square, temple de bod. Shops an restaurants.
This hotel is in a very good location, close to everything so no need for taxis or metro. Has a nice pool with a bar to relax in as well and the staff are very helpful and friendly.
for Everyoneby A verified traveler from Nr London
Great location and very good hotelPosted Jul 8, 2014
Location: Only 5 minute walk to Royal Palace.
Great short city break. Very good location. Able to walk almost anywhere we wanted to within 20 minutes. Shops nearby perfect or any forgotten bits and walking distance to most of the main attractions, with Metro stop right outside hotel. Hotel also offered good Wifi and we used shuttle service to get back to airport which was extremely impressive. Only downfall was pool opening times, as opened relatively late at 11am, and was shut a lot due to functions over the weekend. Not a children's pool - but very suitable for a refreshing dip during a city break.
for Couplesby A verified traveler from London
Wonderful rooftop bar with pool and view of MadridPosted Jul 7, 2014
Upside:wonderful rooftop bar with pool and views of Madrid. Amazing vertical garden. Very central location. Downside: small rooms. Lighting in hallways was poor and although we had late checkout the room had been made over when we went outside for an hour.
for Everyoneby A verified traveler
Good location but room not greatPosted Jun 19, 2014
First impression of our hotel room (economy queen) was that it was very small, a weird shape and not finished to a high standard. The walls had chipped paint work in the room and bathroom. The sink has slight mould on it too. Premier inn rooms are bigger and nicer with higher standard of finish. (Not including bathroom). Walls were also extremely thin I didn't sleep through one night without being woken up. We heard our neighbours TV through the wall, them talking (in Spanish so didn't fully hear/understand), them being sick one morning and their doorbell. You could also hear doors opening closing on the corridor. The shower was however the best thing about the room, Two heads and very roomy. The pool area was nice with towels provided. Though didn't open till 11 and closed early every night we were there by an hour (7pm instead of 8) though this didn't really effect us. Also akward to get to though not a real issue had to go down from our room walk through hotel and then go up in a different lift to pool. Pool side bar had cocktails from 5pm, here I experienced the worst and most expensive mojoto in madrid! Though beer and other cocktails good, though expensive compared to other places. The location of the hotel was great walking distance of all the great tourist places and next to metro too. Hotel overall way nice staff seemed nice from what little interactions we had but not a 4* hotel room and the room left us disappointed.
for Everyoneby A verified traveler from glasgow
Excellent location but poor staff and roomPosted Jun 19, 2014
Location is excellent with metro stations, bars, restaurants and the main gran via shopping area around the corner. However, our hotel room air conditioning broke and the ceiling was leaking water so the room was not up to standard. We were eventually upgraded to a much nicer room but the staff were not helpful.
for Everyoneby A verified traveler
Great central locationPosted Jun 2, 2014
Friendly and helpful staff. Brilliant location for walking into all areas of the city. Good to have the rooftop pool and bar on sunny days when you need a break from the city heat.
for Everyoneby Steven from London
Great hotel with a brilliant location.Posted Jun 1, 2014
Pros: Good, clean rooms. Nice option to have a breakfast buffet at the hotel too
Cons: Would've been nice if the pool was available to swim in. If it's no longer in use, they should update the hotel information...so people know.
Location: Great location...near bars & resturants. Plus the Metro is right outside too...linking you to other parts of Madrid in short time.
This hotel is in a great location. Right outside there are bars, resturants & shops etc. The Metro is also just outside the hotel which will give you easy links to other parts of Madrid. You can hear noise outside during the night & early hours...but nothing bad. The noise is something that didn't bother or stop me sleeping. I was a on low floor...if you stayed higher up, you probably hardly hear anything. The hotel does a nice buffett breakfast at an extra cost...& there's also a bar too. My only complaint would be that the pool had a glass cover over it...so I assume the pool is no longer in use. Would've been nice to have the option of a swim, as this was advertised when booked. Maybe the glass cover will be removed later on? But it had tables & chairs over it...& the cover looked permenent...so I'm not sure. The area around the pool is nice, with good views. The hotel seemed clean & your room was cleaned every day to a good standard with fresh clean towels etc. The room also included a safe, which is hardy to keep your passports & cash etc locked away. All in all it's a good hotel...so if you looking to stay right in the heart of Mardrid, you can't go to wrong here. You can get the Metro from the airport to this hotel...through a few link changes. It should only take around 39-45 minutes though st the most. We got a taxi we arrived at around 40 Euros....& the Metro back. Probably shouldn't cost no more than 8-10 Euros each on the Metro.