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Reviews of Miguel de Cervantes

2 out of 5
Miguel de Cervantes
Calle La Imagen, 12, Alcala de Henares, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 63 reviews" "
Rating 8 - Good. 30 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome. the staff nice and helpful
Stayed 1 night in Mar 2024

6/10 Okay

Phil

Traveled with family
Liked: Cleanliness, staff & service
Old, noisy, but great location
Old hotel which is showing its age. Very poor noise insulation. The bells outside will wake you up. Fantastic location, however, and a very good restaurant. Staff were excellent.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

MOHAMMED IBRAHIM

Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great for old town, but please understand that you are around 40 km from Madrid Ctr. this isn't a problem if you are happy to use bus / metro (around 8 euro and 40 mins). rooms are small and did get very warm, but quite ok, reception staff are very helpful (sorting lovely flowers for my wife on very short notice) and very knowledgeable about places to visit and directions etc. We had 1 evening meal during our 5 day stay which was reasonable, breakfast was a bit poor and in both cases you can get better for cheaper in a lot of other places close by. we didn't pay a lot for our rooms and I would suggest that we got value for money and no major complaints. the old town is lovely and we are already planning our next visit in June.
Stayed 4 nights in Dec 2019

8/10 Good

Ana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Johanny

Liked: Cleanliness, property conditions & facilities
Alcalá central street
To have a Double bed reservation and end up with a 2 twin bed room for a couple can ruin half your trip, but during the day you will be in the middle of everything
Stayed 2 nights in Sep 2019

10/10 Excellent

Domagoj, Dubrovnik

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable room ,excellent location with friendly and helpful staff.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Helpful and friendly staff. I felt secure. I would gladly stay again.
Stayed 2 nights in Aug 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel for a visit to the old town
Excellent location to explore the old town. Very nice room although a bit small but that is minor compared to the benefits of the hotel. The staff are all very pleasant and helpful. We definitely recommend this hotel and we would definitely stay again.
Stayed 2 nights in Jun 2019
Response from Hotel Miguel de Cervantes on Aug 11, 2019
Thank you so much for sharing your experience in this wonderful review. We hope to see you again! Best regards.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff was very friendly. Room was immaculate. Highly recommend.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Excellent location close to the historic center of Alcala and next to the birthplace of Miguel de Cervantes and many bars and restaurants. The hostel itself was small with the rooms being above a restaurant. The room was small and the bed not particularly comfortable, however room was clean, looked traditional and overall enjoyed privacy, with wifi access also. Not soundproof, and there was chimes sound from nearby church throughout the day. Breakfast could be improved, but overall the very friendly staff and the convenient location made it worthwhile.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice.
The hotel is relatively basic, hence the two-star rating. But I would have given it 2.5 or even 3. For example, the room and bathroom were nice, but no view and a bit of noise from the restaurant below...with the window open. (There was a/c, so opening the window was just a preference.) The location is superb! And the staff was professional and friendly. Highly recommended.
Stayed 2 nights in Sep 2017

10/10 Excellent

Dom, Burton on Trent UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant hotel in the centre of Alcala
very pleasant stay in this hotel. Very helpful and polite staff. Nice continental style breakfast My daughter is living in Alcala for 6 months, studying at the University and this is only a 5 minute walk from the hotel. Very easy to find bus to and from Madrid airport If you wanted to save cash by booking room only there are dozens of bars / restaurants nearby where you can get breakfast and a coffee for under 5 Euros

8/10 Good

Cynthia, GR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly service in a somewhat dated hotel. The accommodations are simple but sufficient, but the staff was extraordinary. Very helpful to me and willing to go the extra mile to make my stay pleasant.

10/10 Excellent

BrianJ, Warrington, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal central location in Alcala De henares
Wonderful location in Alcala, near to centre with restaurants/shops etc. Hotel is small, breakfast is basic, the church opposite has warning bells at 8am, 8:05am and 8:10am .... but overall the hotel met all of our needs. The staff are very pleasant and I would say the standard of service is more like a 4* hotel. The restaurant is definitely worth eating in. If you want a 3 course meal, rather than the many tapas restaurants in the town centre, with very good service and a few very nice little touches eg. cava/nibbles prior to your meal. It is also very reasonable from the guest menu and presented to a very high standard. Would definitely recommend this hotel as excellent value for money.

6/10 Okay

Brent, Calgary, Canada

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great dining experience.
Simple accommodation with good location. Nearest parking many blocks away.

10/10 Excellent

kkoleary, SF Bay Area

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Location Center of Old Town
This is listed as a hostel but better than most three star hotels we have stayed in. Best of all the location is one you can not beat as it is less than one block to the Main Street of old town and around the corner from the birth house of Cervantes. What makes this hotel stand out is the service. Front desk very helpful finding all the great places to visit. I highly recommend eating at the hotel. Ask for the guest menu as it is significantly less but just as good. I had one of the best meals is spain ... Eggplant with shrimp and a fantastic grilled steak.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are small but very comfortable. Historic building. Very friendly staff, but know very little English. Still, we did fine. Great little restaurant, though many, many more are 1-2 blocks away. In the historic area of this fine Spanish town that is the home of Cervantes. Hotel is connected to his historic home!

8/10 Good

Sharon, Nottingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Miguel de Cervantes, Alcala de Henares, Spain
A good central location in this beautiful city. We needed to be central to see our daughter studying here. Bedrooms were adequate. Bathroom was very good with a bath and overhead shower. Staff were lovely and obliging. There was no buffet breakfast, but the croissants they brought us were the best ever. We stayed for 3 nights and would definitely stay there again.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice room. Close to center of town. No English spoken, so practice your Spanglish.

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy céntrico.
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2023

8/10 Good

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smaczne jedzenie w restauracji, mila obsługa, 10/10 punktów
Stayed 2 nights in Oct 2021

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

J Oscar

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Mar 2021

10/10 Excellent

Andres

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel de ensueño.
El hotel está muy bien, habitaciones limpias y cómodas, desayuno y comida de primera calidad y sobre todo, la amabilidad de las personas que trabajan ahí. Para mí un 10 general. Volveré sin dudarlo.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomendable
Hay que destacar la amabilidad del personal y su ubicación
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Buena experiencia
Hotel pequeño y coqueto. Limpieza muy buena, buen trato, cocina excelente. El unico pero es que las habitaciones que dan a la fachada principal soportan mucho ruido de las personas que van por la calle, repartidores etc.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable Excelente situación No me gustaron las campanadas del convento a las ocho de la mañana
Stayed 2 nights in Jun 2019
Response from Hotel Miguel de Cervantes on Aug 13, 2019
Muchas gracias por compartir su experiencia en nuestro hotel. Esperamos que vuelva de nuevo con nosotros. Un saludo.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Torbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Automatisk väckning
Man får vara beredd att vakna kl 08.00 varje morgon åt märkliga kyrkklockor utanför fönstret som mest låter som brandlarm. Det upprepas sedan två gånger inom 15 min. Min enda invändning mot hotellet.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Ideal para fin de semana
Hostal tranquilo, ambiente agradable y buena atención. Restaurante muy cuidado, quizá no tanto el hostal. Habitaciones pequeñas pero acogedoras.
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ Loistava sijainti, hyvä aamupala. Hyvä hinta-laatusuhde, suosittelen. - Henkilökunta puhui vain vähän englantia, joitakin muurahaisia huoneessa.
Stayed 7 nights in Apr 2019

10/10 Excellent

JUAN JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAS CENTRICO ES IMPOSIBLE. TODO PERFECTO.
SITUADO EN EL MISMO CENTRO DE ALCALA. PERSONAL AMABLE Y CERCANO. HABITACIONES LIMPIAS. TODO PERFECTO. GRACIAS
Stayed 2 nights in Mar 2019

10/10 Excellent

benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel confortable et bien situé
Petit hôtel situé dans le quartier historique d'Alcala de Henares. L'hotel est confortable, propre, assez calme. Le personnel est nombreux, pour l'hôtel et le restaurant. Je n'ai pas eu le temps d'essayer le restaurant à part pour le petit déjeuner (sous forme de buffet, avec boissons à la carte). Les prix sont raisonnables pour la ville.
Stayed 2 nights in Oct 2018
Response from Miguel de Cervantes on Dec 11, 2018
Merci beaucoup pour votre commentaire fantastique. Nous sommes heureux de savoir que votre séjour a été magnifique. Nous espérons vous revoir.

10/10 Excellent

Jaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, ei entorno fantástico, fabuloso !!
Stayed 1 night in Sep 2018

8/10 Good

Pierpaolo

Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel/Hostal básico pero muy correcto
Satisfactoria
Stayed 1 night in Jun 2017
Gracias por su comentario, gracias por alojarse con nosotros. Un saludo de todo el equipo.

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel im Zentrum
Sehr schönes Hotel im Zentrum der Stadt in einer Fußgängerzone. Wenn man Glück hat findet man einen Parkplatz in der Nähe. Der Bahnhof ist in 10 Min. zu Fuß erreichbar, so ist es einfach, z.Bsp. nach Madrid zu fahren. Die Zimmer sind schön ausgestattet und das Personal ist sehr freundlich und hilfsbereit.
Stayed 4 nights in May 2017
Gracias por su comentario, gracias por alojarse con nosotros. Un saludo de todo el equipo.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
CONFORTABLE
LO MEJOR LA AMABILIDAD DEL PERSONAL , LA LIMPIEZA Y ESTA MUY CENTRICO
Stayed 1 night in May 2017
Response from HOTEL MIGUEL DE CERVANTES on Jul 2, 2017
Gracias por su comentario, gracias por alojarse con nosotros. Un saludo de todo el equipo.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias por su comentario, gracias por alojarse con nosotros. Un saludo de todo el equipo.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très très aimable Coin fumeur de cigares
Excellent accueil personnel très aimable Hôtel jouxtant la maison natale de Cervantes Ville très belle Séjour à renouveler En un mot parfait Seul bémol chambre un peu juste pour les valises de motard Restaurant au guide Michelin A découvrir une nouvelle fois pour séjourner à Madrid liaison rapide avec la capitale

10/10 Excellent

luis miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calidad precio inmejorable.
Relación calidad-precio inmejorable. Nuestra habitación era un poco pequeña, si os gusta mucho espacio, preguntad antes.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con encanto, en el centro de la ciudad
Inolvidable

8/10 Good

Pilar, Vigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acertada eleccion!
Muy cómodo, céntrico y sobre todo la atención y amabilidad del personal.

8/10 Good

Pilar, Vigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acertada eleccion
Nos sentimos cómodos