GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Classic Suite - Room only
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Executive Suite Juban Club
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Family Suite - Breakfast Included
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Quadruple Suite - Room Only
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Deluxe Suite Access to Wellness Center
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
The Mirasierra Suites Hotel & Spa has 13 multi-functional meeting and function rooms spread over two floors, with capacity for up to 850 people. All have natural light, and dedicated business centre staff can offer secretarial services and technical support. Free newspapers and wireless Internet access is available in the hotel's public areas.
Guests can enjoy drinks in the atrium and browse the international newspapers, and in summer there are tables and chairs outside on the terraces amidst the fountains and plants. The fully equipped gym offers large activity rooms, state-of-the-art facilities and a personal trainer. The concierge can book tickets for events and organise transport. The car park (surcharge) is accessible by lift from the lobby. If available, an airport transfer service is also offered free of charge.
Rooms
The Mirasierra Suites Hotel & Spa Madrid has 180 air-conditioned suites of at least 60 sqm spread over 10 floors, each with one king or two twin beds. Decor is contemporary, with sleek dark woods and rich silk and velvet fabrics. All have a state-of-the-art work space, a dining lounge for 4, a dressing area, and a separate living area with desks, sofas, dining tables, wet bars and microwaves. Marble bathrooms have separate tubs and walk-in showers, and wood-panelled dressing areas with bathrobes and slippers. Large marble bathrooms include both shoer and bathtub. Amenities include LCD TV with satellite service, wireless high-speed Internet access (surcharge), minibars, and turndown service with Godiva chocolates.
Room Amenities
Dining
Verdil - Serves innovative modern cuisine based on traditional Spanish ingredients. Sample specialities might include Tuna Taco with Mango, Tomato and Baby Aubergine Salsa, Millefeuille of Lamb and Chanterelle Mushrooms, and Goats Milk Yoghurt Sorbet with Raspberry Coulis. Open for American buffet breakfast, à la carte and set menu lunch with hors d'oeuvres and dessert buffet, and à la carte dinner. Warm contemporary decor with cream leather chairs, terracotta marble floors, dark wood tables and fresh flowers.
Lobby Bar - Sandwiches, snacks, and cakes served throughout the day in the spacious atrium lobby lounge, decorated with cream marble, sleek woods and ostrich leather upholstery. In the evening guests can enjoy wines, champagne and cocktails with live piano music.
La Beguine - Bar menu of light meals, snacks and drinks served al fresco on the decked terraces in warmer weather. From June to mid-September there is poolside service.
Recreation
Spread over three floors, the health club and spa has an indoor pool, spa tub, locker rooms with separate men's and women's saunas and steam rooms, solarium and gym with cardiovascular and resistance machines, weights room, and personal trainers. Classes including aerobics, spinning and Pilates are available in the fitness studio. The spa offers a range of face and body treatments from facials and massages to physiotherapy and mineral baths.
Please note that children´s access to the indoor swimming pool is limited to between 2 PM to 4 PM only.
Open from June to mid-September the outdoor swimming pool has a lifeguard on duty and is surrounded by terraces for sunbathing.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Spa
Mirasierra Suites Hotel has redesigned its wellness facilities in 2011 to include the latest technological advances in health care - helping you relax and unwind on a surface of more than 1300 sqm. The Absara Spa water area has different multiangular water jets and revitalising volcanoes to stimulate your muscles, swan-neck water jets to relax back tension, underwater relaxing deck chairs, an area with water current and two swimming lanes. A spectacular outdoor pool is open in summer, and a whirlpool, sauna, and Turkish baths complete the hotel spa. Innovative beauty and body treatments and massages are available, too.
The outdoor swimming pool is open from May 27th to September 10th, from 10 AM to 7 PM.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Mirasierra Suites Hotel & Spa
of guests recommend
out of 6 reviews
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Showing 1 - 6 results (of 6)
“It was a very good choice”
I stayed nine nights with my wife as a part of our summer vaccation, we had very nice time ,the people at the front desk were very friendly and helpful
“"Beautifull hotel but unfriendly staff"”
While the hotel was beautiful the staff was very unproffesional. The pool bartenders, room service and the fitness facility attendants were very rude to guests. As a guest paying top dollar for a room I expect good service. Instead our family was misstreated and bullied when we asked questions or ordered drinks and salon services. We are fluent in spanish so there was no excuse for the unproffesional behavior. The consierge was off on the weekends and did not start his day during the week until 3pm. The director of services kicked everyone out of the pool at 12 noon on July 27 for cleaning and did not reopen the pool. I asked the front desk if I could print my pre boarding passess and they absolutley denied my request. I had to make a fuss about how much I paid and how incredibly rude and unhelpfull they were to finally print my boarding passes
“Water and energy problems”
I never knew what the real problem was (at front desk they didn't give explanations) but I can tell the hotel runs out of water and electricity often by how the shuttle driver said he was fed up with this type of complaints.
“Good hotel, not so good service, excellent value”
Hard to find its location, Great building but staff are not trained to give exceptional customer service.
“Loved it”
Very professional but comfortable at the same time. Everyone was helpful about things in the hotel as well as how and where to find things around the city
“Good hotel, good service.”
Very good hotel, this is the hotel user by the Real Madrid soccer team for concentration before the matches. SPA is good, but not kids friendly.. Hotel is in a residential area far from city center and atractions, but you can easily get there via subway or bus within 30 minutes. Room i got (suite) was very spacious and confortable. Bathroom was excellent, five stars.
“Close to Metro/helpful staff”
A well appointed hotel with good exercise and spa facilities. The room has a kitchen area with refrigerator, microwave and sink, but no plates or utensils. The free shuttle to/from the airport is a nice perk. The hotel is located about 3 blocks from the #9 line Metro that gets you anywhere into Madrid City Center in less than 30 minutes. At a market near the Metro we bought yogurt and munchies. Tuesday-Saturday evenings there was music in the lobby lounge area. Would definitely stay there again.
“Better impossible!!”
Total satisfaction is guaranteed!! This was the best new year night I ever had!!
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C/ Alfredo Marquerie 43, Chamartin Madrid, 28034 Spain
Nearby Points of Interest
Location Highlights
The preferred airport for Mirasierra Suites Hotel & Spa is Madrid (MAD-Barajas) - 11.5 km / 7.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Madrid, Spain:
C/ Alfredo Marquerie 43, Chamartin Madrid, 28034 Spain
