Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, quiet area, well located.

Posted May 26, 2014
Room was a bit noisy, asked to change and was a given a great room, recently refurbished at the top of the hotel. V happy vwith thr hotel for dealing with the situation with zero drama. Woukd stay there again.
2 out of 5
by a from CT

Disappointing choice

Posted Apr 23, 2014
The hotel room is very dimly lit, the tv channels are not English-friendly at all. Also, there was no air conditioning and the staff said that it's because the weather conditions vary vastly and they can't tune to heater /air-conditioning as and when they want. We could hardly sleep at night in the stuffy room.
5 out of 5
Recommended
for Couples
by A verified traveler

Good quality/price in Madrid

Posted Dec 31, 2013 on Hotels.com
2 out of 5
by A verified traveler

Good location.

Posted Nov 26, 2013
Pros: Location is handy. Close to Metro station.
Cons: Rooms are sparse, dingy and they have blankets on the bed.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Loved it!

Posted Nov 10, 2013 on Hotels.com
Excellent hotel, great location, and friendly staff.
5 out of 5
Recommended
by Hora from Virginia

Old world charm and great location!

Posted Oct 27, 2013 on Hotels.com
Have stayed there before and pleased to have improved wifi. Food still as good as before. Very friendly helpful staff.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler from Irvine, California

Accomodates "Early Check-in"

Posted Oct 25, 2013 on Hotels.com
Although we arrived at the hotel around noon, they were very accomodating in allowing us to check-in early.....a big favor after flying all the way from California. Although the hotel is not far from the Metro stop and the Paseo de la Castellana, it is not necessarily easy to find. It is not near the city center, but the walk down the Paseo de la Castellana is quite lovely. Restaurants are a few blocks away. The staff was always helpful and courteous. The room was clean and in good repair. The hotel has a nice buffet breakfast.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by mike from chicago

wish it were better location

Posted Jul 31, 2013
Pros: Clean and well run
Cons: location
Good hotel, not the best location to walk and see Madrid. I liked the Cicerone in Rome as an example of a good location. Insight should do more on location.
4 out of 5
Recommended
by CSW from Chicago

NH Trip

Posted Jun 19, 2013 on Hotels.com
Good location if you want to be outside of the business of the city center - also good if you want to be close to the University.