Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
for Getaway With Friendsby Susan from Australia
Excellent stay and would definately go backPosted Jun 10, 2014 on Hotels.com
Stayed for 5 nights and found the beds very comfy. Room was reasonably large by European standards and clean with a great (large) bathroom with a good shower over the bath. Hotel is not in the centre of town but within a 3 minute walk of a major railway station which required no more than 1 change of line and around 4 to 5 stations to get to everything in less than 30 minutes. Trains ran about every 3 to 4 minutes weekdays and 6 to 7 minutes at weekends. Not a really big restaurant district but plenty to choose from with good food and close by. Better class of neighbourhood so we felt very safe even walking home late at night. Good supermarket close by. Hotel had a nice coffee room on the ground floor where you could go after about 1pm and make coffee for yourself to have there or take up to the room. We really liked this touch since no other hotels have coffee making facilities either in the room or elsewhere without buying it. Free WiFi in NH hotels requires a separate username and password for each device and is only good for 24 hours but they were happy to give us as many as we wanted for the entire stay so no problem.
for Everyoneby Carolina from Isle of Man
Nice, comfortable and practical hotel.Posted May 2, 2014
Pros: Very good breakfast and I liked the little coffee and tea self-service offered in the lobby during the day. It was a nice touch!
Location: Good location, right next to underground and near to several busy districts in Madrid -Serrano, Chueca & more. Nice bars and restaurants nearby too.
Everything was pleasant, from the arrival to the departure. Nice staff, polite , helpful & correct. Impeccable room.
Recommendedby Norimi from Tokyo,Japan
Nice location and nice peoplePosted Apr 28, 2014 on Hotels.com
It was very good. In every aspect I can give the rating "good". One small thing that I recommend that I think it would be better if breakfast includes same hot meal.
for Familiesby DN from Toronto
Solid 4 star in good locationPosted Sep 24, 2013 on Hotels.com
Close to the city center by Metro but in a relatively quiet area. Metro a short walk away. Good hotel with friendly staff. Rooms were spacious. Major issue for me - no irons in rooms - they are not allowed by management. Service available in house at ridiculous prices per items.
for Everyoneby David from England
Great valuePosted Aug 12, 2013
Pros: It is clean and air-conditioned throughout!
Cons: The less expensive rooms have little to no view, but I wasn't in Madrid for the view from the room anyway, so I wasn't that bothered.
Location: Right next to Alonson Marinez metro, a quick ride from the old centre of Madrid, or a decent walk if you're fit!
Very well-kept hotel in an easy locaton. The desk staff were friendly and helpful. And I particularly appreciated the air-conditioning in August! Only slight gripe was that the free wireless was only good for 24 hrs, and as I stayed two nights this wasn't really long enough. But perhaps if I had asked, maybe they would have given me another code at the desk for a second day, except I didn't bother to ask.
for Business Travelersby A verified traveler
Good hotel, quiet area, but close to the centrePosted Jul 23, 2013 on Hotels.com
I enjoyed last week at the NH hotel. Convenient location (Alonso Martinez) is close enough to walk into the centre, but in itself is a quiet and unobtrusive area. Staff friendly and rooms well appointed. Kept very clean for me. Upon arrival though my room did look out onto a brick wall with almost no natural light - I asked for another and a change was happily made. The Hotel advertised free wifi. Free it may be, but good it is not. Even paying daily for the 'premium' wifi, the connection was erratic and slow. No ethernet cable connection in rooms. This is the only feature that needs to be improved. Overall I would stay again if a short trip (this time it was 7 days)
for Business Travelersby David from Barcelona
Good location, clean and affordablePosted Jul 7, 2013 on Hotels.com
This is a NH chain hotel, which always has a consistent quality standard, location is great if you want to be near but not on very downtown. Lot's of restaurants and bars no far from the hotel and very easy and close from public transportation, bus and subway. During my stay one of the elevators was out of service, it was a minor inconvenient though. I would recommend by price / quality.
for Everyoneby A verified traveler
Comfortable hotel for businessPosted Jul 4, 2013
Good location and clean,comfortable room. Very close to metro station and cafes nearby. There was no traffic noise in my room at the back of the hotel but it did face onto a wall a couple of meters away and there was no natural light at all -I didn't pull the curtains/blinds at night and the lights had to be switched on to see anything. If I had been here on leisure rather than business, I would have been disappointed but if you just need somewhere to sleep, it's fine.
for Everyoneby Colin from New Delhi, Delhi, India
Great value hotelPosted May 2, 2013
Pros: Location and breakfast.
Cons: Room was next to the lift, so a little noisy.
Location: One of the best locations in Madrid - near everything.
Great and friendly service. Always helpful and attentive. Great location near Chamberi, Chueca, Serrano, Colon etc. Lots of bars, restaurants, shops nearby. Good breakfast. Great value for money.
Recommendedby Tony from he Villages
Madrid StopPosted Apr 8, 2013 on Hotels.com
It was very nice and the hotel was worth every dime I paid, if they would only buy a english paper like they do spanish it would have been perfect.