Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom croxley green, england

Good location and excellent staff, very helpful

Posted Apr 16, 2015
Everything was excellent, the location, the stuff was very helpful. We had an incident with a taxi and the stuff help us a lot.
4 out of 5
Recommended
for Couples
by A verified traveler

Zentrale Lage

Posted Apr 10, 2015
Alle Sehenswürdigkeiten sind fussläufig zu erreichen. Restaurants,Tappas Bars, schöne Plätze mit Cafés rund um das Hitel
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb location

Posted Apr 7, 2015
This hotel is great!! Very centric location within a 1.5 km radius walk to major attractions
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

We had a wonderful time.

Posted Apr 7, 2015
The hotel is quite luxurious. Great location. Large rooms that are very quiet.
4 out of 5
Recommended
for Couples
by A verified travelerfrom NRW

Beste Lage und sehr schöne Zimmer

Posted Mar 30, 2015
Das Hotel ist in jedem Fall zu empfehlen. Zentraler kann man nicht wohnen. Die Zimmer sind modern und einfach zum Wohlfühlen. allerdings zu den Nebenzimmer recht hellhörig. Einziger Nachteil des Hotels ist eine fehlende Bar/Lobby. Allerdings findet man um das Hotel ausreichend viele Möglichkeiten.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Toronto

Nice Hotel, great Location!

Posted Mar 15, 2015
Pros: Mainly the location, very friendly staff.
Cons: The bathroom layout a little odd. The location of the toilet was really bad.
Location: The hotel is located in the heart of the downtown Madrid, a lot of nice restaurants near by, nice walk options to explore the city.
Overall the hotel was good, great location and lots of restaurants near by.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamburg

Schönes Hotel und super gelegen!

Posted Mar 10, 2015
Pros: Ein NH Hotel, aber in einem wunderschönen alten Gebäude, von innen sehr modern und schick!
Location: Inmitten von schönen Plätzen, und fußläufig zur "Freß-Markthalle" am Plaza Mayor und zum Ausgehviertel.
Ein schönes Pärchenwochenende bei sonnigem Wetter in Madrid mit kurzen Fußwegen zum Plaza Santa Ana, dem Mercado San Miguel hinter der Plaza Mayor und dem Ausgehviertel La Latina. Wir kommen ganz bestimmt wieder!
5 out of 5
Recommended
for Couples
by A verified travelerfrom edinburgh

Fabulous hotel in great location

Posted Mar 6, 2015
We booked the hotel for a special celebration. We stayed in a junior suite, which had separate dressing room, living room and bedroom and we were not disappointed - it was everything we hoped for. There was a great choice for breakfast and the staff were all very helpful. The hotel is next to Plaza Santa Ana where there are lots of restaurants to choose from and is also only 5 mins from Plaza Mayor and the fabulous Mercado San Miguel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2015
One of the best weekends away I've had for a long time and I would recommend it to anyone visiting Madrid!
2 out of 5
by A verified travelerfrom seattle

Very mediocre!

Posted Feb 28, 2015
Pros: Expedia
Cons: Mattress, airflow and temperature, furnishings.
Location: Near the Prado, Atocha train station, and large city park.
Location was convenient to much that Madrid has to offer. Poor lobby and amenities. Pleasant staff but minimal. Room was small but adequate. Room furnishings were stark and without charm. Bed was rock hard and quite uncomfortable. Room was overheated and the management was unable to cool it. Apparently inside rooms are known to overheat but they can't adjust accordingly. Cable TV had 3 English speaking channels, BBC,,CNBC, and a French news channel in English. I really would have appreciated CNN and even an entertainment channel in English. With so many pleasant hotels in Madrid there is no reason to stay at this one, especially considering the high price.