Ratings based on 100 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Kez from Herftfordshire

Excellent Location

Posted Jun 23, 2014
Based near all the great sights, right by the Neptune Fountain and Prado. Superb transport links right outside the hotel. Restaurants and Tapas bars are good. Hotel very clean and staff exceptional service. Highly recommend
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommended

Posted Jun 9, 2014
Cons: pillows need to be firmer
Excellent - great location The staff were extremely friendly and helpful.
4 out of 5
Recommended
for Everyone
by K C from uk

Room was small but adequate for our needs.

Posted May 29, 2014
Pros: Great tapas restaurant, very helpful staff.
Location: Very good location near to art museums.
Lovely hotel in centre of Madrid. Small gym at top of hotel. Very courteous staff.
4 out of 5
Recommended
for Couples
by Drkathej from United States.

Happy with our stay

Posted May 21, 2014 on Hotels.com
We enjoyed our four nights at the paseo del prado. It was a great value for the price, had a convenient location , and the rooms were a good size. The bathroom had a very modern shower. It was also a pleasant surprise that our room was ready when we arrived from the airport in the early part of the morning. The one issue we had was with the thermostat--it kept going up and down on its own and we didn't know how to fix that. The first day it was super hot in the room but a maid quickly got that taken care of. Definitely recommend!
5 out of 5
Recommended
for Everyone
by gina from philadelphia USA

Convenient modern hotel close to everything

Posted May 21, 2014
Pros: Comfortable bed;large by European standards;interesting architectural design & great bath Floor to ceiling mirror is plus or minus depending on you
Cons: More washcloths for U. S. guests.
Location: Couldn't be better
This hotel is within walking distance (5minutes) of the Prado & gardens. Neighborhood is safe upscale and quiet yet with walking distance to nightlife & neighborhoods. Also several go restaurants in area. Wi Fi is god & reliable with additional layer of password protection.
5 out of 5
Recommended
for Everyone
by rosalie from sydney

City stay

Posted May 18, 2014
We wanted a central location to maximise our time in Madrid and this hotel was perfect. It gave us access to all the art galleries just a stroll away . We were able to find places to eat that were full of authentic Spanish flavours and colour and within walking distance. The room was very comfortable with lots of extra design features to make it a fabulous experience.
5 out of 5
Recommended
for Families
by Lucy from Suffolk

Perfect location

Posted May 12, 2014 on Hotels.com
The hotel was suggested to us by a work colleague from Madrid. It was an excellent choice. We were very impressed with the service provided and the room was very clean. The location was great for lots of museums and parks.
2 out of 5
by Evie from England

Noisy Hotel

Posted May 6, 2014
Pros: Thyssen 30 metres away, Prado 50 m., Atocha station 10-12 mins walk. Airport Coach outside Post Office (Correos) on Cibeles Roundabout.
Cons: Ineffectual double-glazing. Eye-watering breakfast prices.
Location: Decent local bars on Calle Jésus, behind hotel, but turn shadier on Huertas - non-Spanish owners/waiters. Don't eat near Reina Sophia museum, ripoffs.
Hustled on arrival to upgrade - for a "quieter" room - but locals eat at 22.00-24.00, then at 02.00 the chairs and tables outside cafés are dragged indoors, before 03.00 when the bins are cleared on the street. My husband (half-Caribbean) pounced on at the lift entrances, obvs. a criminal mastermind and/or terrorist. Hotel stunk of Industrial Vetiver. Lower Huerta area full of 'beaters' trying to get you into their bars.
4 out of 5
Recommended
for Everyone
by M

Excellent hotel

Posted May 5, 2014
Cons: Breakfast was very expensive - eat out at nearby cafés
Location: Excellent location close to main attractions
Very comfortable and conveniently located. Friendly and efficient staff.
5 out of 5
Recommended
by Allyson from Olympia, WA

Small room, nice bathroom great location!!

Posted May 3, 2014 on Hotels.com
Rooms are small so be careful if traveling with a family to check the room size. Bathrooms are lovely. Fantastic location!! Five minutes from Retiro Park, across from the Prado, ten minutes from the Gran Via or Puerta Del Sol. And if you miss U.S. coffee, there is a Starbucks on the next block or if you are being healthy, a juice bar around the corner. I would definitely stay here again. In the center of everything.