Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ALICANTE

ES MUY TRANQUILO, EXELENTE PARA DESCANSAR

Posted Nov 27, 2014
Pros: LO QUE DIJE ANTERIORMENTE, LA TRANQUILIDAD Y PAZ, DESCANSE DE MARAVILLA.
Cons: BUENO, UNA COSA SI, NO SE EL PRECIO RELACION CON LA HABITACION QUE TENIA YO, PARA MI LA HABITACION ERA AGRADABLE, MUY TRANQUILA PERO UN POCO PEQUENA.
Location: MUY CERCA DEL AREA DEL ESTADIO SANTIAGO BERNABEU Y SUS ALREDEDORES, ES DECIR CENTRICO
BUENO, ESTUVE MAS TIEMPO DENTRO DEL HOTEL QUE EN LA CALLE, POR ALGO SERIA NO.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

Très bon accueil du personnel

Posted Nov 25, 2014
Personnel de qualité, hotel proche du métro avec la ligne directe pour l'aéroport et du fameux stade Bernabeu . Seul petit grief, la chambre pas suffisamment spacieuse à notre goût. Je recommande sans aucune hésitation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Helnöjd.

Posted Nov 6, 2014
Pros: Allt.
Location: Barer, restauranger, shopping.
Bra beläget hotell för en fotbollsälskare. Taxizoon precis utanför ingången. Ca tio min gångväg till Barer och restauranger som öppnar tidigt och stänger sent. Supertrevligt och hjälpsam personal på hotellet.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom New York, NY

Excellent based on my short stay

Posted Nov 6, 2014
I arrived early in the morning of my one day stay in Madrid (7 a.m.!) I got a room, though I had to pay extra for the early arrival. The room was spacious, clean and quite pleasant. I was attending a conference quite close and the few staff that I interacted with were helpful and nice. I can't comment on the breakfast, since I didn't get a chance to eat there. The wifi worked well, the bathroom was quite nice. The location isn't where I would ideally want to be in Madrid (I would want to be closer to downtown), but given that the conference was a few blocks away, it worked perfectly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom La coruña

Muy cerca del estadio Santiago Bernabéu.

Posted Oct 7, 2014
Pros: La profesionalidad y el saber hacer de la Srta. Raquel. Su atención y trato fueron de calificación Excelente.
Cons: Llegué a pensar que alguno de los "señores " de recepción eran mudos, por ejemplo el que me cobró el lunes por la mañana.
Location: Perfecta para el principal motivo de mi visita a Madrid, el estadio. Que yo sepa poco más que ver, aparte de las cuatro torres y las de kio
Después de haber hecho la reserva y aceptarla, llamar el día anterior a la llegada para confirmarla, llego al hotel y me dicen que no tengo habitación porque les ha surgido un problema con una gente que tenía que haber marchado y no están en el hotel, ni saben de ellos. Me comentan que me desplazan a otro lugar de la ciudad, a otro hotel de la misma cadena, nos ofrecen una habitación superior a la contratada, y por supuesto, el taxi de ida y vuelta para pasar la primera noche en ese "otro" hotel. El mayor problema para mí es que al no conocer la ciudad, llevaba todos los desplazamientos programados desde ese punto y al cambiarme la ubicación me trastoca las líneas de bus, etc
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Business Hotel

Posted Oct 7, 2014
Pros: Location
Cons: Some rooms are clearly in better shape than others
Location: Near the new towers and perfect if you're planning on seeing a Real Madrid game
No bellman service and had some problems with the shower but I like the location and have had many a good night stay at this hotel.
2 out of 5
by A verified travelerfrom Ireland

Just OK

Posted Oct 6, 2014
Pros: Location is close to stadium
Cons: Cleanliness and staff attention
Paid more for this hotel with "Secret Hotels" than I would have had I just booked normally, which was annoying for a start. I was given a small refund under the price guarantee, but it was hassle I could have done without. I thought however, that I couldn't go wrong if it was 4 star. How wrong could I be? I wouldn't rate this hotel as 4 star on any aspect. 3 star at best. It's basic,towels smelled of tomato sauce for some reason, rooms are small and the staff are not very helpful at all. If you are looking for a 4 star in Madrid I wouldn't choose this one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2014
Super convenient to Real Madrid stadium and close enough to the airport. Nice staff, nice rooms and clean.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok aber zu teuer

Posted Sep 18, 2014
Das Hotel mūsste mal wieder renoviert werden, trotzdem alles sauber und ok
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Freising, Bayern

modernes Hotel in Wohngegend

Posted Sep 16, 2014
Pros: gute Busanbindung ins Zentrum (direkt zum Prado) bzw. zur nächsten U-Bahnhaltestelle (Nuevos Ministerios; vvon dort direkter Anschluss zum Flughafen)
Cons: Frühstücksbuffet ist mit EUR 18 zu teuer (wird zwar viel geboten), bei Buchung im Hotel kostet es EUR 12,10, aber man kann in der Nähe gut frühstücken
Location: Hotel liegt in Fußentfernung zum Bernabeu-Stadium (10 Min.) in einem Wohn- und Geschäftsviertel; gute Busanbindung ins Zentrum (direkt zum Prado)
wir waren eine Woche im NH La Habana. Das Hotel entspricht dem Standard der NH-Kette, jedoch nicht unbedingt vier Sternen, sondern eher gehobene drei Sterne. Die Zimmer sind relativ klein und ziemlich hellhörig, aber modern eingerichtet. Es gab nur einen deutschen (empfangbaren) Fernsehkanal.