Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
96% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
Todo muy bien. Desayuno excelente. Solo mejoraría el sistema de pago con divisas.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

Good price good location

Posted Jun 2, 2015
Pros: Location
Cons: Carpets need renewal but nothing to die for.
Location: Good location, near downtown and museums.
Very well located, rooms a bit noisy but clean. Good deal for the money I paid.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2015
Era la seconda volta che soggiornavo in questo hotel e se torno a Madrid conto di soggiornarvi nuovamente.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2015 on Hotels
1 out of 5
Recommended
for Business Travelers
by A verified traveler

viejo y habitación claustrofobica

Posted Apr 21, 2015 on Hotels
habitación horrible, pequeña y vieja...para ser un NH y estar en la calle alcalá me ha decepcionado muchísimo, muy caro para las condiciones del hotel..no me ha gustado nada
4 out of 5
Recommended
for Business Travelers
by Juan from North Hollywood

Among Best in barrio Salamanca

Posted Apr 3, 2015 on Hotels
Great location, great staff!
2 out of 5
Recommended
for Business Travelers
by Burckhardt

This traveler left a rating score only Posted Apr 1, 2015 on Hotels
3 out of 5
Recommended
for Personal Event
by Panagiotis from London

Madrid March

Posted Mar 20, 2015 on Hotels
I liked the hotel but the room was small. I locked the safe and forgot the number and the reception told me that they couldn't unlock it for me and that I had to remember the combination by all means. Then after I started getting irritated I was told by the same person still on the call, that they could open it for me...unnecessary stress and unprofessionally handled situation. The temperature is centrally controlled and is either hot or cold. I visited Madrid with 22 degrees and felt that it was too hot in my room, but there was no way to bring the temperature down because the whole system was working in winter mode...quite old fashined, I could say. The location is nice but don't expect to drop your jaw.
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Feb 28, 2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

good hotel, central location

Posted Feb 8, 2015
good hotel - room a bit small but clean, excellent wifi. pretty dark as window facing the inner courtyard. ok for one night but not good for a long stay