Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby JR from Scotland
Quiet hotel close to amenitiesPosted Jun 17, 2014
An excellent hotel conveniently located to Serrano Metro Station and bus stops for Madrid sightseeing tours. Comfortable rooms well equipped. Only downside was lack of sun loungers and towels at pool as attendant not there at all times. Would definitely recommend hotel for weekend stay in Madrid as easy to reach from airport
for Everyoneby Jim from B
Nice hotel - great locationPosted Jun 13, 2014
Hotel location is terrific- stall very helpful and friendli
for Everyoneby Maciek from Warsaw, poland
Well situated, a bit old but overall good choicePosted May 8, 2014
Very well located hotel, close to centre, metro, buses, museums, shops. Staff very helpful. We didn't try breakfasts, so not sure about that. Room very nice, with a very large bathroom. Very clean and tidy, although our room seemed a bit old and would use a bit of painting here and there. Overall good though and worth recommending.
for Everyoneby Linna from Maryland
Great location, service could be betterPosted May 7, 2014
Hotel is well-located just off Plaza Colon, but is not accessible and does not appear to have a bellman. I arrived with a heavy suitcase which I had to lug up a flight of stairs to get to the elevator, with no help in site (none when I checked out either). The room itself was well-appointed, clean, comfortable and quiet, despite construction on other buildings in the block. There was a good selection at breakfast, with eggs cooked to order. Be aware, however, that it is served later on Saturdays, which is not posted on their website. I had an early flight on Saturday, could not get breakfast before I left, and could not get a refund for it either. While there is free wi-fi, it was erratic, and they charge to use the computer in the "business center." The front desk staff did print out my boarding pass for me, but in general were not particularly gracious. A serviceable hotel but little charm.
for Everyoneby A verified traveler
Smashing wee hotel !Posted Mar 25, 2014
Great central location & right next to Hard Rock Cafe which was a bonus. Staff were friendly & room was kept spotless. Free Wifi also. Good price as well Would stay there again.
for Business Travelersby Chris from Orpington
4th time here as location great for workPosted Nov 25, 2013 on Hotels.com
All really good, Would have been nice to have Tea/Coffee making facilities in Room.
for Business Travelersby Dontwantone
Posted Oct 17, 2013 on Hotels.com
for Everyoneby Mili
Buen HotelPosted Sep 6, 2013
Pros: Desayuno, cuartos.
Me gusto mucho el hotel, es comodo, limpio. Estuve en dos oportunidades y si regresaria a hospedarme ahi cuando vaya a Madrid. Comodo y el desayuno muy rico.
for Everyoneby Qun
Nice hotel close to good areas.Posted Aug 22, 2013
Pros: Clean. Nice swimming pool. Nice staff.
Cons: Could have been warned about the building works.
Location: Chueca area is nearby with nice restaurants and bars. Short walk from Gran Via and Retiro park.
This was a nice and clean hotel with the added bonus of having a pool. During the day however (from quite early in the morning) there was building works going on the building or the building just adjacent. The hammering noise woke me up several mornings.
for Couplesby Dawn from London, UK
Undergoing works so would steer clear for nowPosted Aug 14, 2013
Pros: NIce pool and good staff
Cons: Works taking place in the immediate/beneath vicinty which was very noisy at unsociable hours
Location: A little walk from where you really wnat to be, and not a lot in the immediate area
The hotel was undergoing some renovation work when we stayed which was not clear, and woke us at 7.30am. On addressing this, we were moved to a room where this did not happen the next day but it is clearly ongoing work whcih wont be complete any time soon. It is also not the best location as there is not a lot in the immediate vicinity, and whilst the hotel was perfectly pleasant, with a nice pool area and bar and good service personnel, I think I would loko to stay somewhere a lttle more 'amongst it', especially in light of the current works.