Ratings based on 13 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby Ed from Charlotte, NC
Great HotelPosted Oct 12, 2013
Located in a nice area of Madrid with great access to Metro, but not too close to tourist attractions. Staff was very friendly and helpful although they did try to upsell us to a larger bed. Our suite was spaceous and clean. Breakfast was great although pricey at 16 Euros/person.
for Everyoneby A verified traveler
Stay elsewhere, not self-cateringPosted Jul 6, 2013
Cons: An iron, hair dryer, cheaper breakfast, make it self-catering.
Location: About 7 stops on the underground to Sol (the center).
In Expedia this is listed as an apartment with other self-catering apartments. This is not self-catering. This is a room in a hotel. Each 'apartment' has a bedroom, bathroom and another room containing a sofabed and a desk. Strangely in each apartment, there is also a locked door into another room which apparently contains a kitchen and is used by the maid but the hotel will not unlock it. The hotel has no facilities such as a gym. The wifi is fine. Breakfast is $20 and is very average - there are place to eat for 1/4 the price one minute away. Service is poor - some examples... At breakfast the maid is only concerned to discover your room # so you can be billed. She doesn't notice there is no water, no bacon, no milk - each absence has to be pointed out to her. My friend sat with me for 2 mins, she recorded the room #, but not that he ate nothing and then it took some persistence with the reception staff when checking out to get that removed. At breakfast every time the maid needs to enter the kitchen she does this by kicking the door with her foot. From about 8:30am onwards the cleaning maid woke me up each time. There is substantial traffic noise from the 3 lane highway outside. When we asked why there wasn't an iron in the room despite the web site stating there was the reception staff didn't apologize and instead advised us to pay for laundry which is $8 per shirt. My advice: stay elsewhere.
for Couplesby Dina
Nice modern hotelPosted Jan 9, 2013 on Hotels.com
I liked the room design and its size, its just like a 2 room appartment. Nice breakfasts as well and good people at the reception.
for Couplesby A verified traveler
Great hotelPosted Dec 21, 2012
Great place to stay in a lovely area of Madrid if you wanna be away from thr tourist area but with easy transport links to Sol etc. Really big rooms, clean and modern. Only thing to note, booked a double room but got twin but didnt ask the hotel to change us so cant complain. Really good & will definately be first chocie wehn we go back to Madrid.
for Personal Eventby Inge
Posted Dec 9, 2012 on Hotels.com
for Familiesby pommyuk
Great hotel for familiesPosted Nov 3, 2012 on Hotels.com
Being an all suites hotel, we were impressed that we had two rooms - a bedroom and a lounge with a sofabed, desk, CD player & TV. As we were travelling with our 12 year old son, he much preferred a room to himself rather than sharing with his parents. Breakfast was good - plenty of selection of pastries cereals, fruit, ham & cheese and the option of a cooked breakfast to order on weekdays. Located slightly out of town for the sights, but a short metro ride away not a big problem. 20 mins walk to Bernabeu and nice shopping area.
for Business Travelersby A verified traveler
Posted Sep 30, 2012 on Hotels.com
for Everyoneby A verified traveler
Not bad.Posted Sep 26, 2012
Pros: Nice facilites.
Location: I wanted a location outside the center so I could park m y car at night and this worked for me.
Good experience over all. The hotel was nice, That is all I have to say, no more oops.
for Overnight Stay Before Destinationby A verified traveler
Near metro & Sorrolla museumPosted Jul 17, 2012 on Hotels.com
It was not very convenient to the airport by metro since I had to change lines twice and pay the extra fee. You may as well take a cab for the twinty too bucks, especially if you have luggage! The room was massive with a separate living room. The room was clean as nicely updated but had a slight smell of smoke (to be expected in Spain...) not bad for the rate that I paid! I'd stay again with even a higher rate.
exceptional servicePosted Jul 16, 2012 on Hotels.com
The location of the hotel was ideal, the staff was very knowledgeable and helpful. The rooms were spacious and well maintained. All positive.