Ratings based on 201 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by José Manuelfrom Muy buena

Exelente ubicación

Posted Sep 9, 2014 on Hotels.com
Fue agradable en el sentido de la ubicación y comodidad del hotel.
Comment from Hotel Management
Nov 22, 2014 by Carolina, Hotel Management
Estimado Jose Manuel, muchas gracias por dedicarnos un momento para publicar sus comentarios. Nos alegra mucho saber que ha disfrutado de su estancia con nosotros. Estamos en el corazón de la ciudad con lo que nuestra ubicación es ideal para visitar la ciudad a pie. Esperamos volver a verle pronto. Un saludo Carolina Cervera Directora
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Verona

Hotel a due passi da tutte le maggiori attrazioni

Posted Aug 30, 2014
Pros: Posizione eccellente.
Cons: Il personale, molto disponibile, parla solo spagnolo. La stanza, pulita e confortevole, aveva una finestra scardinata....
Location: Posizione centrale, metro vicinissima, Plaza del Sol, Plaza Maior, palazzo Reale, Opera, tutti nell'arco di pochi minuti a piedi.
Hotel praticamente sulla Gran Via, in 3 minuti si è' in Plaza del Sol, in 10 al palazzo Reale e così via. Facilissimamente raggiungibile dall'aeroporto con la linea 8 fino al capolinea (nuevos ministerios), poi 10 e 4 con discesa a Gran Via.
Comment from Hotel Management
Sep 18, 2014 by Carolina Cervera, Hotel Management
Caro Signor da Verona, molte grazie per prendere qualche minuto per lasciare commenti. Siamo lieti di sapere che avete goduto il vostro soggiorno con noi. Siamo davvero Centric con ciò che è molto comodo per visitare la città a piedi. Il personale della reception parla spagnolo e inglese e altre lingue, anche se nessuno di loro parla italiano, ma facciamo del nostro meglio per servire voi e loro a capire meglio. Ci auguriamo che visitare di nuovo in futuro. Cordiali saluti Cervera Carolina Direttore
5 out of 5
Recommended
for Getaway With Friends
by IDP

This traveler left a rating score only Posted Aug 26, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Easy access to the centre of Madrid.

Posted Aug 24, 2014
Pros: Situated meters from the Gran Via this hotel provides the city tourist with excellent and easy access to the main attractions on foot.
Cons: The breakfast buffet was expensive and better options were available nearby.
Location: Walking distance to great attractions and shopping on the gran via.
Situated meters from the Gran Via this hotel provides the city tourist with excellent and easy access to the main attractions on foot. Out daily exploring took us thru the city to the Prado on foot then to the botanical gardens from there a short walk to the Sol and its abundant bars and cafes. In the centre of the city the metro is a little dysfunctional so walking was an easier way for us to get around. The royal palace was excellent in madrid but if you have the time to jump on the metro to Moncola and take the 661 bus to La Escorial it is not to be missed.
Comment from Hotel Management
Aug 29, 2014 by Carolina Cervera, Hotel Management
Dear Jayman, many thanks for leaving your comments. It is a fact that we are on the heart of the city of Madrid. We have all main attaractions on walking distance. We offer a complete buffet breakfast that maybe you don`t find nearby. Kind regards Carolina Cervera Manager
3 out of 5
Recommended
for Families
by FAM MEXICOfrom LEON GTO

excelente ubicacion

Posted Aug 21, 2014 on Hotels.com
Para nosotros el hotel es de acuerdo al precio pero las camas duras igual que las almohadas la hab.comoda pero creo que se puede mejorar la comodidad para descansar el personal excelente en su trato y comprension llevaba silla de ruedas y me ayudaron el desayuno excelente volveria si tienen mas comodidad las camas .
Comment from Hotel Management
Nov 1, 2014 by Carolina, Hotel Management
Estimado huésped, ante todo agradecerle que nos haya dedicado unos minutos para dejar sus comentarios. Nos alegra mucho saber que la ubicacion y nuestro personal fueran de su agrado. Le haremos llegar sus comntarios a todos ellos. Lamentamos que los colchones no fueran de su agrado. Le garantizamos que los cambiamos periodicamente y que nuestro proveedor es una de las principales marcas del pais. Esperamos que nos vuelva a visitar pronto. Un saludo Carolina Cervera Directora
3 out of 5
Recommended
for Families
by A verified travelerfrom Bologna

Soggiorno a Madrid

Posted Aug 4, 2014
Pros: Direttamente in centro ed ampia camera a disposizione per famiglie.
Cons: Costo della colazione un pò alto e bagno. Ricordo la mancanza di una porta adeguata nel bagno, la mancanza del bidet e mancanza scopino wc.
Location: Ideale per visitare il centro di Madrid a piedi.
Unico appunto sull'Hotel è la mancanza del bidet in bagno con porta a vetri senza chiusura.
Comment from Hotel Management
Aug 21, 2014 by Carolina Cervera, Hotel Management
Caro Alberto, la ringrazio molto per aver lasciato i vostri commenti. Ci dispiace che il design del bagno non era di suo gradimento. Nessuno degli alberghi della catena hanno bidet. Ci auguriamo che ci date una probabilità sulla vostra prossima visita a Madrid. i migliori saluti
3 out of 5
Recommended
for Families
by 유영기from 한국

편리한위치및 가격대비 괜찮은 조식.

Posted Jul 29, 2014 on Hotels.com
위치는 괜찮고 매트리스도 양호한데 호텔방 청소상태가 불량하고 2층침대가 불편함
4 out of 5
Recommended
for Families
by A verified travelerfrom West Palm Beach

GREAT LOCATION! Decent hotel.

Posted Jul 11, 2014
Pros: Great Location, decent price, fits a family of 4.
Cons: Room could be bigger, drywall was was peeling off in the bathroom, and paint could use touching up.
Location: Tour bus downstairs, Starbucks downstairs, Right in the heart of the city. Shops, cafes, stores, shows, taxi's, on and on and on. Perfect location!
Easiest way to rate this hotel is to give more ratings on specific criteria (1 to 5......with 5 being the highest): Location: 5 - Right downtown - great, great, great location Fits a family of four - 4 - Mom and Dad in a kingsize bed, boys (ages 14 and 17) each slept in a bunk bed. Room size - 3 - pretty small....but it worked Clean - 4 True Hotel Rating - 2.5 - This hotel is slightly better than a hostel Staff - 5 - Very, very nice. Spoke English and were very helpful! Again, being right downtown Madrid was fantastic. We were right in the middle of everything. Starbucks right downstairs, tour bus right downstairs, room was clean, very reasonable price, and MOST important - fits a family of four.
Comment from Hotel Management
Jul 15, 2014 by Carolina Cervera, Hotel Management
Dear Scott, many thanks for your possitive comments!!!We are very glad to know that you have enjoyed . You r comments help us to follow working in the same way. We hope to see you again soon. Best regards Carolina Cervera (Manager)
5 out of 5
Recommended
by LUCIANA OLIVEIRAfrom SETE LAGOAS

MTO BOM

Posted Jul 9, 2014 on Hotels.com
MTO BOM
4 out of 5
Recommended
for Families
by Megamoonfrom bra

väldigt bra placering

Posted Jul 3, 2014 on Hotels.com
Hotellet ligger väldigt centralt med alla affärer precis utanför. kommer man hit med bil så är man hänvisad till en inomhus parkering långt bort från hotellet och billigt är det inte heller
Comment from Hotel Management
Sep 13, 2014 by Carolina, Hotel Management
Bäste kund, Tack för att lämna dina synpunkter. Vi beklagar att parkering var inte till hans belåtenhet. Vi har avtal med två allmän parkering i området, vara i centrum av staden är inte allt billigare än vi skulle vilja. Vi hoppas att vi ses snart. En hälsning Carolina Cervera