Ratings based on 222 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Corrientes - Argentina

Muy Buen Hotel, a media cuadra de la Gran Vìa

Posted Mar 3, 2015
Pros: Confortable, buena atenciòn, calidez, limpieza, orden.
Location: A media cuadra de la gran vìa, cerca del metro, cerca de plaza del Sol, palacio de cercanìas: Visitar el mirador.
Està en un punto estratègico. Contratamos sin desayuno, costaba 10 Euros x persona, a media cuadra desayunabamos 5 personas x 20 Euros. Muy aconsajeble, estuvimos en habitaciòn quìntuple con mi esposa y 3 hijos. Cerca de todo, obviamente hay que caminar en Madrid, como en toda ciudad. Pero en 2 dìas se pueden visitar muchos lugares de atracciòn. Cercanìas, Sol, Plaza Mayor, Palacio Real, Museo del Prado, Templo Egipcio, etc. Hay que organizarse bien para la recorrida. Cerca hay muchos negocios, supermercado, restaurantes. No dejen de visitar TOLEDO a 70 km, se puede hacer en medio dìa, nosotros salimos de Atocha a las 12.30 hs y regresamos 21.30 hs, vale la pena. Me recomendaron desde el Aeropuerto al Hotel el TRANSFER MADRID, realmente muy bueno, contratè desde Argentina y paguè al llegar, 45 Euros la ida para 5 personas con valijas y 41.50 Euros la vuelta al aeropuerto, aconsejable si viajan varias personas. El costo del hotel es similar a uno de esa categorìa en Buenos Aires. Precios de comidas, vestimenta y souvenirs muy accesibles. Los domingos en Plaza Mayor se reunen personas que venden e intercambian material numismàtico (Monedas y Billetes), estampillas, antuguedades y souvenirs, realmente muy pintoresco.
4 out of 5
Recommended
for Families
by Guilhermefrom Maceió-AL

Hospedagem em Madrid

Posted Jan 22, 2015 on Hotels.com
Hospedagem muito boa !!!! As funcionárias da recepção são muito prestativas, foram muito atenciosas, as estalações são boas e a localização é excelente. Perto de tudo, inclusive do metrô. Recomendo !!!!
Comment from Hotel Management
Apr 4, 2015 by Carolina, Hotel Management
Caro Guilherme, muito obrigado por nos deixar seus comentários. Nós estamos contentes que você tem um monte disfutado sua estadia conosco. Irá transferir os seus comentários para todos os nossos funcionários. O melhor que você pode dizer sobre nós é que, o que nos recomenda. Nós esperamos que você vai visitar novamente em breve. uma saudação Carolina Cervera diretor
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bergamo

HOTEL IN CENTRO CITTA'

Posted Jan 16, 2015
Pros: la posizione e le camere
è la seconda volta che torno al petit palace italia: centralissimo, ben posizionato, belle le camere e buona la colazione. consigliato a tutti.
Comment from Hotel Management
Jan 22, 2015 by Carolina Cervera, Hotel Management
Caro Carla, la ringrazio molto per noi lasciare i vostri commenti. Siamo lieti che vi siate divertiti soggiorno con noi e soprattutto a ripetere. Ci auguriamo che di tornarci presto. Cordialmente Carolina Cervera Direttore
4 out of 5
Recommended
for Families
by Alejandrofrom Mexico

buena opción

Posted Jan 15, 2015 on Hotels.com
un poco ruidoso los cuartos que dan a la gran via, pero en general buena opción.
5 out of 5
Recommended
for Getaway With Friends
by laurefrom PARIS

hotel tres bien placé

Posted Jan 14, 2015 on Hotels.com
TRES BIEN, PLEIN CENTRE VILLE
Comment from Hotel Management
Mar 28, 2015 by Carolina, Hotel Management
Cher Laure, je vous remercie beaucoup pour laisser vos commentaires. Nous sommes heureux d'apprendre que l'emplacement a été votre goût, nous sommes au cœur de la ville. Nous espérons que vous serez de nouveau revoir bientôt. une salutation Carolina Cervera Directeur
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bogota, Colombia

Close to everything

Posted Jan 11, 2015
I was two nights in january. The hotel is located few steps to Gran Via, so metro station and many stores, theaters and restaurants around. Good bteakfast and comfortables rooms.
Comment from Hotel Management
Jan 19, 2015 by Carolina Cervera, Hotel Management
Dear Luis, many thanks for your great review! We are very glad to know that you have enjoyed your stay. We hope to see you again soon. Kind regards Carolina Cervera Manager
3 out of 5
Recommended
for Personal Event
by Rodrigofrom São Paulo

Worth finding a better place.

Posted Jan 6, 2015 on Hotels.com
The best feature of this hotel is its location. It is close to the main avenue in Madrid, stores and restaurants. The staff of the hotel is not really trained, generating excess of movement during check in and for other requests at the front desk. The shower was good and the room was clean, although the bed was not really comfortable. There was a small leaking in the shower stall and the wall behind the sink countertop was broken - need to be repaired. The breakfast was good enough. Remember it is a hotel with family rooms, so expect to be bothered with too much noise. Try to avoid rooms close to family rooms.
Comment from Hotel Management
Mar 21, 2015 by Carolina, Hotel Management
Dear Rodrigo, thank you very much for letting us your comments are very important to us. We're glad you enjoyed your stay in general terms and has been the location of their choice. I am surprised that our reception staff were not to his liking as it is one of our pillars of which we always received the best reviews. However, observe their protocols acting to improve. We regret the incident that took in his room, not what we said but I imagine that our maintenance staff solve the problem. We regret also that breakfast was not to your taste, we are a family run hotel so you will always have families with children who can make noise as restaurants and other areas of the city. We hope you will give a chance again in the future. Kind regards Carolina Cervera Manager
3 out of 5
Recommended
for Families
by A verified traveler

hotel bien situé, propreté appromative

Posted Jan 3, 2015 on Hotels.com
quartier central tres pratique, personnel agreable. proprete approximative dans les chambres et la salle de bains. matelas et oreillers epouvantables, tres mauvaise insonorisatio entre les chambres.
Comment from Hotel Management
Mar 21, 2015 by Carolina, Hotel Management
Cher client, Merci beaucoup de nous laisser vos commentaires. Nous sommes heureux d'apprendre que l'emplacement a été satisfaisante puisque nous avons dans le coeur de la ville. Nous regrettons que les matelas et les oreillers étaient pas à son goût, je vous garantis que vous est l'une des premières marques dans le pays. Cependant, nous allons avoir à l'esprit vos commentaires à venir renouvellements. Nous espérons que vous donnerez à nouveau une chance à l'avenir. Cordialement Votre, Carolina Cervera Directeur
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Small room, but great location

Posted Jan 1, 2015
We slept in a room for five people, but the room was the size of a double by American hotel standards. The location is unbeatable though -- we could walk everywhere except for the train station to eventually leave for Barcelona. If you're traveling on a budget with family, highly recommended! Staff was also helpful with restaurant recommendations and directions. The shower also had excellent water pressure.
Comment from Hotel Management
Jan 14, 2015 by Carolina Cervera, Hotel Management
Dear Jenny, many thanks for your comments. We are very glad to know that you have enjoyed our location and our staff, we share you comments with all of them. We have different rooms with different size du to we refurnished an old building . Then we are limited for the architecture. We hope to see you again soon. Kind Regards Carolina Cervera Manager
3 out of 5
Recommended
for Couples
by A verified traveler

Nice small hotel, average room. Great location.

Posted Dec 14, 2014 on Hotels.com
Great location. Good service from the hotel staff. Rooms are small, as expected, and the beds are extremely hard. If you like soft beds, not the place for you.
Comment from Hotel Management
Feb 28, 2015 by Carolina, Hotel Management
Dear guest, many thanks for leaving your comments. We are very glad to know that you have enjoyed your stay. We have different size beds because we have to adap the old building to a hotel. We hope to see you again in future to give you another kind of room. We are very sorried about the beds . Our provider is one of the main brands in Spain. Kind regards Carolina Cervera Manager