Ratings based on 622 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff-Great location

Posted Jul 2, 2015
The staff was friendly and helpful. Hotel in a perfect location near Plaza del Sol..shopping and dining. Our room was very warm with the air conditioning on (though the outside temp was close to 100 degrees F) which was why we rated the room comfort low.
5 out of 5
Recommended
for Everyone
by A verified traveler from Amstelveen

Prima hotel, direct in het centrum, ontbijt prima

Posted Jun 24, 2015
Pros: Locatie en prima ontbijt en schone kamer.
Cons: De overige bewoners te attenderen dat ze 's avonds en nachts iets minder luidruchtig de kamer en op de gang lopen.
Location: Prima locatie, dicht bij diverse metro mogelijkheden, uitstekende loop afstanden naar diverse musea etc. Diverse musea zijn gratis op tijden open.
Het hotel ligt prima in het centrum, receptie uitstekend geeft suggesties en geeft diverse trips om te ondernemen. Ontbijt is perfect alles vers en ruim voldoende. Kamer schoon, elke dag schone handdoeken en bed meermaals verschoond. Aanbevelend bij volgende vakantie en vrienden.
4 out of 5
Recommended
for Everyone
by A verified traveler from Italia

3 stelle in ottima posizione.

Posted Jun 23, 2015
Pros: La posizione centrale in zona pedonale. La sala colazione molto luminosa.
Cons: La reception è un po' angusta. In qualche caso il personale non è stato in grado di dare semplici informazioni turistiche.
Location: Posizione centralissima quindi tutte le attrazioni e i servizi sono facilmente raggiungibili.
La nostra stanza era interna, piccola ma tranquillla. Il letto da una piazza e mezza era appoggiato al muro. Bagno fornito di tutto e dotato di finestra.
4 out of 5
Recommended
for Couples
by A verified traveler

excellent hotel

Posted Jun 20, 2015
senter nice and very good staff senter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice and very good staffsenter nice
3 out of 5
Recommended
for Everyone
by A verified traveler

Essenziale in pieno centro

Posted Jun 14, 2015
Camera un pochino piccola ma ottima per un soggiorno breve. Buona pulizia. Colazione abbondante e per tutti i gusti. Il persone è cortese e disponibile. Posizione ideale a 1 minuto da Plaza del Sol e dalla metro.
4 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Excelente ubicación y cerca de todo!!!

Posted Jun 12, 2015
Pros: Cercanía a todo, excelente ubicación 😀😀😀
Cons: Si en la parte de servicio del restaurante y limpieZa en habitación , a tu llegada lo que mas deseas es sentir tu habitación limpia, fresca
Location: Al estar cerca de todo , es un punto estratégico para comer, ir de compras, y caminar ya que no necesitas mucho transporte
Agradable estadía aunque fueron pocos días, el trato del personal y recepción fueron muy serviciales, la habitación a pesar de que era un estudio estuvo cómodo para nosotros ya que practica,ente solo lo usamos para dormir, aunque la habitación pedí de no fumadores al llegar se percibía bastante el humo de cigarro , no fue gran problema después pero como primera impresión no fue muy buena ya que no percibe la frescura de la habitación a tu llegada y mas si vienes de un viaje de 12 Hrs. Respecto al desayuno no hubo mucha variedad pero estaba limpio el lugar , pero deberían mejorar que el personal inestable ahí se acerque a ver si necesitas algo aunque fuera buffet solo por cortesía. En general el servicio estuvo bien pero podrían mejorar
4 out of 5
Recommended
for Everyone
by A verified traveler from Den Haag

Perfecte locatie voor een stedentrip

Posted May 21, 2015
Prima hotel, goed bereikbaar vanaf het vliegveld. Midden in het centrum. We hadden een kamer aan de binnenkant, dus geen last van geluiden/lawaai van de straatkant. De kamer was niet al te groot maar het was netjes en schoon. De douche werkte ook prima, wel even uitvogelen hoe je deze op de juiste manier afstelt. Het bed was een beetje hard, maar ik heb er prima op geslapen, want de kussens waren gelukkig wel lekker zacht. Ik werd in ieder geval uitgerust wakker. Ik zal er zeker terugkomen als ik weer naar Madrid ga.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Nice hotel, great location

Posted May 17, 2015
Very easy to get to hotel from airport by bus or metro. Fab location, easy to get to all sights & attractions. Staff very helpful & polite. Had an internal room so no street noise, clean & had everything we needed - bed slightly uncomfortable but it was only for few days!
3 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Ok hotel, great staff, excellent location

Posted Apr 12, 2015
Ended up in a room which was very small And facing inside the building, not ideal but adequate. Staff were cry helpful and friendly. Wifi was fast and reliable. Location was excellent, fall out the door and you are right in the centre of town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Danmark

Lidt slidt, men tæt på alting

Posted Apr 10, 2015
Pros: Beliggenheden.
Hotellet ligger så centralt i Madrid som det overhovedet er muligt. Til gengæld er det en lille smule slidt. Personalet var meget imødekommende og hjælpsomme, og morgenmadsbuffetten var rigtig god.