Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

LE PERSONNEL DE LA RECEPTION TRES ACCUEILLANT

Posted Dec 18, 2014
Pros: LE CALME
Cons: LE PETIT DEJEUNER
TRES BIEN PLACE LE PERSONNEL DE LA RECEPTION TRES ACCUEILLANT
4 out of 5
Recommended
for Everyone
by A verified traveler

Pretty good

Posted Nov 26, 2014
Great location. Only negative was the interior of the hotel looks like something out of the fifth element movie but overall was satisfied.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 8, 2014
After initial issue with toilet , moved us immediately and room was excellent . Staff friendly . Bed comfy. Shower amazing. Would recommend . Great central location for sol -shopping, food etc.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Oklahoma, USA

Nice location

Posted Oct 23, 2014
Pros: The location is great for Plaza Mayor area. The staff were pleasant. The shower was nice.
Cons: Cleanliness of room.
The room was a bit small and a bit noisy. The staff was pleasant, but there was no room service to speak of. You could order room service from a nearby restaurant, but only available a few hours a day. The view and location was nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

FINT HOTELL I CENTRUM

Posted Oct 21, 2014
Pros: BRA HOTELL MEN HÅRDA SÄNGAR O VÄLDIGT LITET RUM MEN VI BARA SOV DÄR SÅ HELT OK
MYCKET FIN STAD MED BRA UTBUD AV MAT O DRYCK UNDERHÅLLNING KULTUR
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Viby sjælland, Denmark

central beliggenhed. Pænt store værelser.

Posted Oct 3, 2014
Pros: Beliggenheden og et imødekommende personale.
Cons: Skaf nogle cykellåse eller afskaf cykeludlån!
Location: Hotellet ligger 2 min gang fra Plaza Mayor og derfor i den gamle charmerende del af Madrid.
Hotellet reklamerer med gratis lån af cykler, men det fungerede ikke, da man ikke havde cykkellåse, og åbenbart ikke kunne skaffe nogle fra dag til dag! Skuffende! Hvis hotellet er udsolgt, er morgenmadsrestauranten for lille. Nogle gæster måtte vente for at få plads. Det undrer, at et hotel kan få 4 stjerner, når der ikke er en bar, hvor man kunne mødes med andre gæster.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland NZ

concierge superb

Posted Oct 2, 2014
Pros: Clean, latest bathroom facilities, location.
Cons: nothing - it was just right for us.
Location: Historic location - we could imagine the victims of the Inquisition. Best night market. Eat at back street cafes with locals.
We arrived a day early and though PP could not accommodate us, the concierge got on the computer and found us the only vacancy in sport overloaded Madrid. The little hotel on the other side of town was perfect and we moved to PP the next day. Very impressed indeed with the situation adjacent to Plaza Major, Old Madrid, and the amazing night market. For us the contemporary décor, was greatly to our liking. No extras we explorers would not use, but top room facilities and top location. You are a winner.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Dallas

Compact room; perfect location; ultra modern

Posted Oct 1, 2014
Pros: Location Bed comfortable Wireless Internet
Cons: Fix bathroom odor Lack of storage space
Location: Plaza Major, a big draw, opens out on to main streets in old town. Near Sunday market, Palacio Real, bars etc. Mercado and good tapas bars
Biggest plus was the hotel's location which made walking to many sightseeing spots quite easy. Personnel were for the most part pleasant and professional: a couple on the desk lacked "warmth". Hotel prides itself on its internet access and it was good. All spoke English well.Room was modern and compact but too stripped down--no drawer space at all (desk/nightstand etc.) and no full length mirror. Design style triumphed over function. Our room overlooked internal courtyard and so was quiet at night. Lack of lighting made using wardrobe shelving etc. hard. Bathroom a good size but there was a smell of sulphur or drains most of time. Shower almost imposs to keep water from trickling out onto floor.
2 out of 5
by A verified traveler

Good location, ordinary hotel

Posted Sep 25, 2014
Good location, ordinary hotel. Facilities tired, staff useless.
4 out of 5
Recommended
for Couples
by Maxfrom Pisa

Ottima posizione

Posted Sep 14, 2014 on Hotels.com
Posizione ottima, a due passi da Plaza Mayor e davanti al mercato di San Miguel. Consigliato.