Ratings based on 400 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

syysloma Madridissa

Posted Oct 20, 2014 on Hotels.com
Hotellin sijainti on loistava, aamiainen oli erinomainen. Perhehuone oli suhteellisen tilava. Kadulta kuului musiikki ja baarista palaavien melu välillä häiritsevästi, ei herkkäunisille.
Comment from Hotel Management
Dec 5, 2014 by David Chia, Hotel Management
Dear Nimeton, First all thank you for choossing our hotel for you stay in madrid. We are happy to know that you liked our breakfast and family room.Thank you for you comment, and will be a pleasure see you again n our hotel. Best Regards Maria Garcia Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Kunne ikke ligge mere centralt.

Posted Oct 20, 2014
Pros: God placering
Madrid er som en storby skal være. Fuld af liv . I uge 42 havde vi 20-23 grader i dagstimerne og stadigt lunt om aftenen. Købte 2 dages billet til Madrid´s City bus, hvilket gav os et overblik over seværdighederne på de forskellige ruter. Købte billet til Real Madrids stadion, Tour Bernebeu. God oplevelse.
Comment from Hotel Management
Oct 28, 2014 by David, Hotel Management
i am very glad to hear your opinion about the Madrid i hope you had felt very comfortable with us as well And I would like to see you in our hotel Petit Posada del Peine soon thank you very much
4 out of 5
Recommended
for Getaway With Friends
by ninafrom New York, NY

Comfortable, quiet, & centrally located

Posted Oct 13, 2014 on Hotels.com
Hotel was comfortable, quiet, centrally located, and reasonably priced. Room was small, but adequate. Lighting was plentiful. Maid service was so-so. Personnel at the front desk were pleasant, but, for the most part, they spoke very little English, making communication difficult. I had requested an early morning wake-up call for the day of departure, but I did not receive one. Fortunately, I had set the alarm on my cell phone as a back-up. I did not care for the breakfast buffet. All things considered, I would stay at the Petit Palace Posada del Peine again.
Comment from Hotel Management
Dec 3, 2014 by David Chia, Hotel Management
Dear Nina, Firstly I would like to thank you for choosing us, and for spending your time leaving your comment. It is really important for us, as it helps us to improve our service. All reception staff speak English,but is possible that our training staff attend you sometime, and you keep in mind that they are learning. We apologize for the mistake with your wake-up call, we are very stric about this. Nevertheless, we are very happy that you consider back at our hotel for your next visit Madrid, Best regards, Maria Garcia Front Desk Manager
4 out of 5
Recommended
for Personal Event
by Ando

Posted Oct 13, 2014 on Hotels.com
Comment from Hotel Management
Dec 12, 2014 by David Chia, Hotel Management
Dear guest, Firstly I would like to thank you for choosing us, and for spending your time leaving your oppinion.It is really important for us, as it helps us to improve our service. Best regards, Maria Garcia Front Desk Manager
3 out of 5
Recommended
for Getaway With Friends
by Steffrom Halle

Slechte renovatie

Posted Oct 11, 2014 on Hotels.com
Het hotel is super goed gelegen , zeer centraal om de stad te voet te verkennen. Het is weliswaar een drukke buurt, maar die keuze neem je bewust. Het ontbijt is basic maar lekker. Het koffieapparaat is een andere zaak. Je moet aanschuiven omdat het gaat om een traag apparaat dat tas per tas maakt. De kamers zijn gerenoveerd maar je mag niet naar de details kijken. Bovendien zijn de bedden echt slecht en zeker niet aangewezen voor mensen met rugklachten.
Comment from Hotel Management
Dec 6, 2014 by David Chia, Hotel Management
Dear Stef, Thank you for you oppinion about your stay at our hotel, it´s very important for us. We are located in the city center, between Plaza Mayor and Puerta del Sol, in a pedestrian street, free of the traffic noise. Our breakfast buffet have four caffe machine of a prestige brand,it´s a exclusive and fast service. We note you comment about the beds and we will work to improve them.Thank you again, and we hope see you soon in our hotel. Best regards. María Garcia. Fron desk Manager.
4 out of 5
Recommended
for Couples
by Hannafrom Uppsala

Perfekt läge!

Posted Oct 8, 2014 on Hotels.com
Perfekt läge! Sängarna var en smula hårda och utbudet av frukosten begränsad, men läget kompenserar allt! När jag åker tillbaka till Madrid så kommer jag boka detta hotell igen.
Comment from Hotel Management
Dec 5, 2014 by David Chia, Hotel Management
Dear Hanna, Thank you for your comment. Will be a pleause see you again soon! Best Regards. Maria Gacia Front Desk Manager
5 out of 5
Recommended
for Business Travelers
by sofiafrom PAris

Excellent

Posted Sep 29, 2014 on Hotels.com
Situation ideale, prestations de qualite, une bouteille de vin et assiette aperitive a l'arrivee dans la chambre.
Comment from Hotel Management
Jan 3, 2015 by David Chia, Hotel Management
Chers Sofia, Tout d'abord nous vous remercions du fond du cœur de l'évaluation positive faite au sujet de votre séjour avec nous. Nous sommes ravis de savoir que nous avons pu répondre à vos attentes en termes de qualité et de service. C’est un plaisir de savoir que vous avez profité de notre hôtel qui, situé dans un endroit privilégié. Nous nous réjouirions vous de souhaiter la bienvenue de nouveau à notre Hotel Petit Palace Posada del Peine. Nos meilleures salutations
5 out of 5
Recommended
for Families
by Monicafrom Mexico

Me encanta el hotel y la ubicación

Posted Sep 29, 2014 on Hotels.com
El hotel es maravilloso y su ubicación única. La atencion del personal es super cordial y profesional. Es la segunda vez que llego y volveré a llegar! El desayuno es muy bueno! Tiene un restaurant enfrente que es maravilloso!!
Comment from Hotel Management
Jan 3, 2015 by David Chia, Hotel Management
Estimada Mónica . Muchísimas gracias por su amable comentario. Transmitiremos sus amables palabras a todo el personal de la posada del peine para que sigamos trabajando en la misma línea. Es cierto que nuestra ubicación nos hace óptimos para conocer la ciudad a pie y perderse por las emblemáticas calles del centro. Nos alegra saber que no es la primera vez que se aloja con nosotros y estaremos encantados de volverla a ver por nuestro hotel en su próxima visita a Madrid.
4 out of 5
Recommended
for Families
by A verified traveler

Excellent location

Posted Sep 16, 2014 on Hotels.com
Surprisingly quiet at night in the hotel very comfortable
Comment from Hotel Management
Jan 3, 2015 by David Chia, Hotel Management
Thank you for your very complimentary review of Petit Palace Posada del Peine. We are glad to hear you have enjoyed our quiets rooms just in the down town of Madrid . I look forward to meeting you upon your return. Kindest regards.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Roma

molto bello a due passi da plaza Mayor centro vita

Posted Sep 15, 2014
Pros: la posizione centralissima, ci si sposta facilmente sia a piedi che con la metro. personale gentilissimo, pulizia tutti i giorni. è perfetto!!!
Cons: nessuno
Location: centralissimo ad un passo da plaza Mayor, Sol, palacio Reyal a piedi mercato San Miguel eccezionale tutto facilmente raggiungibile.
abbiamo vissuto un esperienza fantastica in questo hotel stupendo a due passi dalla plaza Mayor centro della vita sia di giorno che di notte, la nostra famiglia 2 adulti e due figli 17 e 12 entusiati tutti di Madrid città bellissima e sicura. In hotel personale tutto disponibile molto gentile ad ogni richiesta lo consiglierei a tutti. complimenti alla struttura continuate così torneremo presto.
Comment from Hotel Management
Oct 29, 2014 by David, Hotel Management
Cara Cristina Nel ringraziarla a nome di tutto lo Staff per la sua recensione, vorrei ancor di piu' complimentarmi per le sue considerazioni, le quali rappresentano, per tutti noi che lavoriamo nell'ospitalita', il premio piu' importante per il nostro lavoro di tutti i giorni. Le rinnovo i miei piu' sentiti ringraziamenti, con la speranza di riaverla presto tra noi, Cordialmente,