Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Sep 2, 2014
Pros: Closeness to the center, and close to good restaurants
Cons: Security?
Location: Puerta del Sol Steps to Gran Via. Restaurants. El Corte Ingles
Very good Hotel location. Pleasant Hotel Staff. Good Buffet Breakfast. Very hard and uncomfortable mattress
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Nice hotel in the centre

Posted Aug 4, 2014
Nice hotel, reasonable price. Would definitely recommend. Great city.
Comment from Hotel Management
Aug 8, 2014 by David, Hotel Management
Dear guest, thank you very much for your review and rating. We are glad that you enjoyed your stay and hope to see you soon at our hotel. Best regards, David Brañas Front desk Manager
3 out of 5
Recommended
by Mike/Janfrom Canada

good location

Posted Jul 30, 2014 on Hotels.com
Bathroom could have been cleaner, had to ask for soap. There doesn't seem to be any place in the room you can put the chair without stubbing your toes on it.
4 out of 5
Recommended
for Families
by A verified traveler

excellent location

Posted Jul 5, 2014 on Hotels.com
The staff was very friendly, rooms not big but comfortable and clean. Awesome location as you could walk to the Palace, Prado, San Miguel Market, Plaza Mayor and other areas within minutes.The only negative thing was the sewage smell that varied at times in our room. They should put in p-traps or something. It comes from the shower mainly and we had to cover the opening with a towel to prevent it from coming into the room.
Comment from Hotel Management
Oct 11, 2014 by David Branas, Hotel Management
Dear guest, thank you very much for your great review about our hotel and staff. We are very glad to know that you have enjoyed your stay and hope to see you very soon. With the best wishes, David Brañas Front desk Manager
4 out of 5
Recommended
by Robert Trachtfrom Encino, CA

Great inexpensive hotel in middle of everything

Posted Jun 28, 2014 on Hotels.com
Had a great one night stay when the rates were jacked up at the better hotels for that one night.
Comment from Hotel Management
Aug 30, 2014 by David Branas, Hotel Management
Dear customer, thank you very much for your rating and comments, we are very glad to know that you have spend a good stay . Hoping to see you again, with the best wishes. David Brañas Front desk Manager
4 out of 5
Recommended
for Everyone
by kevfrom Liverpool UK

Great location

Posted Jun 23, 2014
Hotel ideal for getting around Madrid...15 min cab ride from airport about 35€...only fault bed was rock hard, like a blanket was covering a pile of bricks! Staff very helpfull...would recommend :)
Comment from Hotel Management
Jul 1, 2014 by David, Hotel Management
Dear Guest, Thank you very much for your feedback, we are pleased to know that you enjoyed your stay. Concerning the beds, we kindly ask you to ask at the front desk for a change if you have the same issue in the future We hope to see you soon again. Best regards
3 out of 5
Recommended
for Everyone
by Laurafrom M

Nice hotel in the center of Madrid

Posted Jun 15, 2014
The hotel is located in the center of Madrid. You can walk to a lot of the places you want to see. The staff is very nice and helpful. Our only complain: the bed is hard and the bars of soap very small :). It is also noisy at night, but that's expected when you are in Spain. In summary, Very good location, great staff, simple rooms, recommendable.
Comment from Hotel Management
Jul 1, 2014 by David, Hotel Management
Dear guest, thank you very much for your feedback. We are glad to know that you have enjoyed your stay. With the best wishes, David Brañas Front Desk Manager
4 out of 5
Recommended
for Getaway With Friends
by Chuan-Pang

Posted Jun 15, 2014 on Hotels.com
Comment from Hotel Management
Aug 30, 2014 by David Branas, Hotel Management
Thank you for your rating. Best regards. David Brañas Front desk Manager
5 out of 5
Recommended
by Deefrom Dublin

Friendly hotel in great location

Posted Jun 11, 2014 on Hotels.com
This is a really nice hotel - staff are friendly and helpful and is in a great , central location.
Comment from Hotel Management
Aug 30, 2014 by David Branas, Hotel Management
Thank you very much for your comments about our hotel and staff, we are glad to know that you have enjoyed your stay. With the best wishes, David Brañas Front desk Manager
5 out of 5
Recommended
by Fred

Posted Apr 25, 2014 on Hotels.com
Comment from Hotel Management
Aug 9, 2014 by David Branas, Hotel Management
Dear Fred, thank you very much for your rating, we hope to see you soon . With the best wishes, David Brañas Front desk Manager