Ratings based on 84 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom London

Way too dark!

Posted Nov 23, 2014
Pros: The bed
Cons: Vanity mirror on desk in room, better lighting and a/c
Location: Loads of nice cafes, restaurants on the back streets
Have stayed at many radissons and didn't realise this was the smallest. No lobby buzz as so small and dark. Hotel bar tiny and not somewhere you would want to sit. Room was a good size but window so small so felt you were in a cell. No proper desk or mirror to do your make up. Bathroom all black and so dark. Room way too hot as a/c doesn't work in the winter and even turned off so hot. Shower had no power and asked to be fixed but still not great. As we were there for 5 nights checked out after 2 as couldn't face such a dark room and couldn't sleep as too hot. Bed was very comfy though and hotel in good location
5 out of 5
Recommended
for Personal Event
by Menuhah Petersfrom Washington, DC

Come for Breakfast and Stay for Location

Posted Aug 12, 2014 on Hotels.com
The hotel itself is a cute small four story boutique hotel, close to the train and bus, across the street from the Prado and down the street from the Reine Sofia. The morning breakfast was superb with lots of choices (croissants, breads, juices, cereals, yogurts, fruit, cheese) even lox, great for me since I don't eat meat. They will make you eggs or an omelet to order and there is a machine for lattes. I thought my room was very comfortable and I liked the sleek bathroom with slate tile. Unlike other places I stayed in Spain you have internet in your room. There is a small pool and hamman in the basement where you can arrange for a massage. The only thing I would have liked is a window that looks out on the street. I had two that only opened slightly and were frosted so I couldn't see anything. While walking to the hotel from the train station my iPhone was stolen from me. The hotel staff couldn't have been nicer getting me tea and helping me phone the police to make a report. The police station was one block up so I didn't have to walk far. Right in front are three restaurants where you can have a drink, tapas or something more. I would definitely stay here again.
5 out of 5
Recommended
by Mauricio

Posted Jul 17, 2014 on Hotels.com
Comment from Hotel Management
Jul 30, 2014 by Mauricio, Hotel Management
Dear Mauricio, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed overall your stay with us and we are of course looking forward to welcoming you in the very near future. Saludos cordiales desde Madrid, Stephan Reichelt, General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom S, London

Great hotel.

Posted Jul 8, 2014
Great hotel, just what you would expect from them. Location excellent, moments from the museums, Retiro park, Atocha station and the night life of Madrid. Breakfast was good, staff really helpful, even at 4am when I couldn't figure out how to turn the lights on.
Comment from Hotel Management
Jul 30, 2014 by Tim, Hotel Management
Dear Tim, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed overall your stay with us and we are of course looking forward to welcoming you in the very near future. Saludos cordiales desde Madrid, Stephan Reichelt, General Manager
5 out of 5
Recommended
by A verified traveler

Posted Jul 7, 2014 on Hotels.com
Great Hotel right across the street from the Prado
Comment from Hotel Management
Jul 30, 2014 by Mauricio, Hotel Management
Thank you for your feedback. We are delighted to see that you enjoyed your stay with us and we are of course looking forward to welcoming you in the very near future. Saludos cordiales desde Madrid, Stephan Reichelt, General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Excellent location

Posted Jun 24, 2014
Near the train station and across the street from the Prado. Wonderful hotel with super soundproofed windows blocking out all street noise! A K-cup coffee maker is a delightful amenity and very unusual for European hotels. Thank you!
Comment from Hotel Management
Jul 30, 2014 by Tim, Hotel Management
Dear Jan, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed overall your stay with us and we are looking forward to welcoming you soon again. Saludos cordiales desde Madrid, Stephan Reichelt, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the main station

Posted Jun 8, 2014
I had a corner room and there was a small hallway leading to the bed. Comfy bed and good shower facilities. The windows were a small issue where sometimes they wouldn't close all the way or they would not lock properly however this was only in the bathroom and only jutted out a little so definitely was not a major concern. Professional staff up front and for those who like being close to the main railway station, it is a major plus. Would definitely stay at this hotel again.
4 out of 5
Recommended
by A verified traveler

Posted Jun 4, 2014 on Hotels.com
Nice hotel, great location. spa is good and the staff are helpful. Wifi didn't work though, which would have been good for keeping in touch.
Comment from Hotel Management
Jul 30, 2014 by Mauricio, Hotel Management
Dear verified traveller, Thank you very much for your positive review, we appreciate the time you took and more that you had a great time during your stay with us. We hope to welcome you soon. Saludos desde Madrid Stephan Reichelt General Manager
5 out of 5
Recommended
by STfrom California

Top hotel with excellent location!

Posted May 23, 2014 on Hotels.com
We loved the hotel. It was right across the street from the Prado Museum and botanical gardens and two blocks from the train station. Great room and services. Excellent buffet, lots of choices and they had a chef that would make what you would like. Front desk friendly and helpful. Very nice stay.
Comment from Hotel Management
Jul 30, 2014 by Mauricio, Hotel Management
Dear St, Thank you very much for your positive review, we appreciate the time you took and more that you had a great time during your stay with us. We hope to welcome you soon. Saludos desde Madrid Stephan Reichelt General Manager
4 out of 5
Recommended
by jcfrom Radisson Bleu

Best Location

Posted May 21, 2014 on Hotels.com
Excellent stay at the Radisson Bleu…great location, great property, very comfortable beds and helpful staff.