Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Namur Belgique

Madrid en janvier

Posted Jan 24, 2015
Pros: La situation est idéale juste en face du Prado et à proximité de tout. L'accueil et la gentillesse.
Cons: La salle de Bains très belle mais pas du tout confortable. Rien pour poser ses affaires.
Bien situé l hotel est un très bon choix pour un court séjour à Madrid. Le personnel est très gentil et certains parlent le français. Le buffet du petit déjeuner est très bien garni et vous pouvez demander des oeufs à peine 5 minutes d'attente. La piscine est petite mais bien agréable en fin de journée. Hammam et fitness en prime. Dommage pour l'inconfort de la salle de bains. Quelques étagères et crochets serraient les bien venus. Très bons restos à la sortie de l'hôtel. Les musées importants sont à 2 pas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel

Posted Jan 23, 2015
Short walk to major museums. Breakfast very nice. enjoyed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Great Location

Posted Jan 5, 2015
Warm, clean, comfortable and modern hotel in a great location. Staff were helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Aix en Provence

Très bien situé et confortable. Bémol sur piscine

Posted Dec 24, 2014
Pros: Bon confort, personnel accueillant, bons petits déjeuners accès facile par le bus de l'aéroport (5€).
Cons: la température de la piscine/jacuzzi
Location: musées du Prado, musée Thyssen, musée de la reine rues à bars/ restaurants proximité arret bus a étage pour visite de la ville.
Nous sommes entièrement satisfaits de notre séjour (3 nuits en week end). Chambres confortables, Personnel accueillant et efficace. Excellents petits déjeuners. Et surtout très bonne situation pour un séjour touristique. A partir de l'hôtel on peut "tout faire à pied" (visites, restaurants, shopping). Seul petit bémol qui m’empêche de mettre la note maximum : la piscine n'est en fait qu'un tout petit bassin, donc on ne peut pas nager. Elle est certes équipée de buses Jacuzzi mais l'eau n'est pas assez chaude. Par contre le Hammam est ok.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom guadalajara

close to the Museo del Prado.

Posted Dec 8, 2014
Pros: Room size and decoración,
Cons: faster internet connection.
Location: Museo del Prado. Parque el retiro. Fuente de las Cibeles. Puerta de Alcalá
Great place, specially for the location, staff Very friendly, with great advise about near by restaurants
2 out of 5
by A verified travelerfrom London

Way too dark!

Posted Nov 23, 2014
Pros: The bed
Cons: Vanity mirror on desk in room, better lighting and a/c
Location: Loads of nice cafes, restaurants on the back streets
Have stayed at many radissons and didn't realise this was the smallest. No lobby buzz as so small and dark. Hotel bar tiny and not somewhere you would want to sit. Room was a good size but window so small so felt you were in a cell. No proper desk or mirror to do your make up. Bathroom all black and so dark. Room way too hot as a/c doesn't work in the winter and even turned off so hot. Shower had no power and asked to be fixed but still not great. As we were there for 5 nights checked out after 2 as couldn't face such a dark room and couldn't sleep as too hot. Bed was very comfy though and hotel in good location
3 out of 5
Recommended
for Everyone
by A verified traveler

Sehr gute Location für den Besuch der Museen.

Posted Oct 31, 2014
Komfortables Hotel, von dem aus man die gesamte Altstadt bequem und ohne Stress zu Fuß erreichen kann. Kaufen Sie keine Metro Karte für mehrere Tage. Sie kommen überall zu Fuß hin. Jedoch Metro vom Flughafen in die Stadt nehmen: € 5.00 p.P.
4 out of 5
Recommended
by b&vfrom Chicago

Great hotel! With perfect locatcation

Posted Oct 25, 2014 on Hotels.com
We had a great time bit the AC situation was difficult. It was never cool enough for my wife and I. It might have just been our room. We complained many time. All the staff were very nice and had great revomendations. I would stay there again of the price was right.
5 out of 5
Recommended
for Couples
by Louisefrom Stamford

Excellent location, great service

Posted Oct 23, 2014 on Hotels.com
Ideal location for a long weekend in Madrid. We had a suite on 3rd floor overlooking the square, which gave a great atmosphere although it was a bit noisy at 3.00am on Sunday morning! Great breakfast included. Would have used both pool and gym, but had checked them out before we set off and they are both extremely small and limited. Still, plenty of walking kept us fit.
4 out of 5
Recommended
for Couples
by Anders

Bra läge

Posted Oct 15, 2014 on Hotels.com
Rent och snyggt men det saknades fönster i rummet. När det regnade så droppade det från innertaket i hallen.