Ratings based on 2,416 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

Hotel proche du centre ville

Posted Mar 3, 2015
Pros: Le petit déjeuner est copieux :abondance de fruits !!!
Cons: tout est OK
Location: Près des principaux musées où l'on peut se rendre à pied. de la place Mayor et du Marché San Miguel pour les tapas
Une personne est dévolue par l'hôtel pour nous aider à organiser notre séjour sans perte de temps. Cette personne était très aimable efficace. réservation du train pour Tolède. réservation d'une soirée Flamenco. Itinéraire par métro, pour les différents musées et à l'Escurial. Bon conseil pour les restaurants. C'est un très bonne initiative de l'hôtel et un service très appréciable pour un court séjour . Le personnel est à tous points de vue accueillant et aimable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Multiple stays

Posted Mar 2, 2015
My husband and I have stayed at this hotel on numberous occasions, every time its great and we are never dissatifed. The hotel and staff are lovely. You can't ask for better location! This hotel is a must.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideale locatie, net hotel.

Posted Mar 2, 2015
Pros: Locatie.
Location: Top locatie.
Ideale locatie in Madrid. Kamers zien er keurig uit. Vriendelijk personeel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom padova

Perfetto

Posted Mar 1, 2015
Perfetto per tutto pulizia posizione centralissima personale tutto straordinario
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Malaysia

Nice accommodation close to the City Centre

Posted Mar 1, 2015
Pros: Location and Personnel
The hotel personnel were very helpful. The location was practical to visit City attractions.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Swindon

Modern, comfortable good sized room

Posted Feb 25, 2015
Taxi directly to the door from Airport, great concierge called Ricardo, nice waiting staff in dining area, very quiet as at rear of the hotel, great package price on Expedia, special event for a 50th birthday & he felt spoilt by the experience
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Reutlingen

Zentral gelegenes Stadthotel

Posted Feb 25, 2015
Pros: Die Lage des Hotels ist super.
Cons: Jeder kann das Hotel mit den Zimmerbereichen ohne Kontrolle betreten. Ist das sicher? Es sollte mehr vegetarische Gerichte geben.
Location: siehe oben
Der Zugang zur Metro liegt gegenüber dem Hotel. Vom Flughafen dauert es mit der Metro nur rund 1/2 Stunde. Sehr viele Sehenswürdigkeiten Madrids lassen sich vom Hotel aus zu Fuß erreichen. Bars, Jazzclub und Restaurants liegen in unmittelbarer Nähe. Unser Zimmer hatte seine Fenster zu einem Innenhof und war absolut ruhig. Für das Restaurant gab es eine 50%ige Reduktion.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very central hotel to all tourist attractions

Posted Feb 21, 2015
Pros: On site cafe
Cons: As above
Location: Very central location to a lot of places of interest.
Nice hotel but lot of building work going on in the building which was on floors directly above ours which was noisy and room location was a bit disappointing as we only had a view of an internal courtyard with limited natural light.
1 out of 5
by A verified travelerfrom gonzalez, miami

Small bed terrible customer service

Posted Feb 19, 2015
I can't recommended this hotel... Plus a hotel no gay friendly
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Coruña

Hotel muy centrico

Posted Feb 19, 2015
Pros: Situación y comodidad
Cons: El desayuno para mi, es demasiado caro
Location: Todo está cerca para ir andando, y si no quereis andar en la puerta la parada de metro de Sevilla
Para los amantes de sturbucks teneis uno en la misma puerta, a un minuto a pie la puerta de sol y en la calle paralela la gran vía. Mejor situación creo que imposible. No notamos ruido, todo hay que decirlo, estabamos en una habitación en el patio interior.