Ratings based on 2,744 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Perfect location.

Posted May 21, 2015
Pros: Location and cleanliness
Cons: More attention given to tourists seeking directions and sightseeing details.
Location: Plaza Del Sol is less than 5 mins from the Hotel.Plaza Mayor about 10 mins or less.
The hotel is right where the action is. Perfect location. Nice and clean hotel. Modern. We spent most of our time sightseeing as most of the sites were walking distance. There are plenty of restaurants 5 mins away from the hotel. People that don't want to spend money on a taxi from the airport can use the Metro or the Airport bus. The Metro is steps away from the hotel. The Airport bus stops about 20 mins away from the Hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, UK

Nice hotel, right in the centre

Posted May 21, 2015
Excellent location, right in the centre, and right next to a Metro station entrance.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom OC, CA

Close to KM 0

Posted May 20, 2015
Pros: The cafe in the lobby was very yummy and very convenient.
Cons: The blow dryer
Location: Location is great, near KM 0 and right by the hop on hop off bus stop.
The hotel was outdated especially their blow dryer but for the price and location it’s perfect! They had a great American breakfast too
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brescia

Ottimo hotel in centro

Posted May 19, 2015
Pros: Altissima qualità nonostante sia "solo" un 3 stelle, posizione ideale per visitare le principali attrazioni di Madrid a piedi
Cons: L'unica pecca è che nella mia stanza non c'erano specchi a figura intera, solo quello a mezzo busto in bagno.
Molto soddisfatta della scelta di questo hotel situato all'uscita della metro Sevilla, a neanche cinque minuti a piedi dalla centralissima Puerta del Sol. Personale competente e affabile, ottima pulizia in tutti gli ambienti, camera spaziosa e bagno con tutti i servizi (compreso il bidet). Letti molto comodi e grandi, la stanza non è insonorizzata, ma non abbiamo avuto grande disturbo né dall'esterno, né dalle altre camere. Nel ristorante dell'albergo si mangia davvero bene con ampia scelta di piatti, anche elaborati, e una buona carta di vini; i prezzi non sono proprio economici, ma considerato lo sconto del 50% per i clienti dell'hotel, diventa una valida opzione. Anche la colazione viene scontata rispetto al prezzo indicato nel momento della prenotazione, però non avendola provata non posso commentarne la qualità.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester

Hotel well positioned in the centre of Madrid

Posted May 19, 2015
The Regina was in a good central location with easy access to taxis and next to a tube station. The rooms were clean and modern and with good air-conditioning. Would recommend the hotel as a place to stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bad Homburg

Super zentral gelegenes Hotel

Posted May 19, 2015
Pros: Die Top-Lage
Location: Das Hotel befindet sich in super zentraler Lage (ca. 15 Meter zur Metro, ca. 150 Meter zum Sol, dem Zentrum Madrids).
Zum zweiten Mal im Hotel Regina und wieder wurden wir sehr nett aufgenommen. Die Zimmer waren sehr hübsch und sauber. Die super zentrale Lage des Hotels (ca. 15 Meter zur Metro, ca. 150 Meter zum Sol, dem Zentrum Madrids) ist einfach toll. Sehr gerne kommen wir wieder!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Alessandria

Grande albergo in centro di Madrid

Posted May 14, 2015
Pros: Posizione e personale
Cons: Rumorosità
Location: Posizione centralissima e vicina a Puerta del Sol centro e cuore degli spettacoli per strada e della movida
Ottimo albergo per visitare MADRID. Ci siamo spostati prevalentemente a piedi, con tutte le maggiori attrazioni (musei, Chiese, monumenti, piazze, ristoranti famosi a 15 minuti) Città ben organizzata con gli autobus ma la cosa più importante è stata la disponibilità per le informazioni ai turisti.
3 out of 5
by A verified travelerfrom Oz

Pity about the cigarette smoke

Posted May 12, 2015
Pros: Friendly staff trying to help.
Cons: Maybe it is Europe as a whole, but enforce a non-smoking policy!
Location: Location is great, close to the metro, the hop-on/hop-off bus and the yellow bus transfer from the airport.
The staff were excellent, and accomodating as they could be, but although the hotel claims to be non-smoking, the policy is not enforced. Cigarette smoke permeated our room throughout the night.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Very nice but noisy

Posted May 12, 2015
This is a very nice updated hotel close to major attractions. While you can't hear outside noises you can hear your neighbors flushing their toilets and closing their doors. If a light sleeper not the place for you.
2 out of 5
by A verified traveler

Posted May 11, 2015
Very noisy hotel and no air conditioner in the room