Ratings based on 426 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Traumhaftes Hotel in spitzen Lage!!

Posted Jul 4, 2015
Hotel liegt direkt im Zentrum. Man kann fast alle Sehenswürdigkeiten zu Fuß erreichen ansonsten sind Metrostationen nur 5min vom Hotel entfernt. Hotelpersonal sehr freundlich und zuvorkommend. Zimmer sind groß geräumig und sehr leise. Die 2 jacuzzis auf dem Dach des Hotels sind der Hammer man hat das Gefühl man sieht ganz Madrid auf einen Blick.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the best zone in Madrid

Posted Jul 3, 2015
Pros: Location, price
Cons: The elevators are a little bit old
Location: Great Location, near to metro and tour bus stations
The hotel was nice and very well located; the staff was very kind also and I think the price is correct for this hotel
2 out of 5
by A verified traveler from Virginia

Location only positive point

Posted Jul 2, 2015
Pros: Location was close to subway station and several tourist attractions
Cons: Faster service,Cleanliness and furniture could be improved.
The walls were thin. We were able to here the visitors in the next room talk louder. The room was not swept right. The dirt was just pushed under the desk area. There was dust around the room, specially at the air conditioner opening. The furniture were old and stained. Pool hours for children limited to two hours a day. Expected it to be more kid friendly. The snack bar service was bad and it took almost one hour to get food.
3 out of 5
Recommended
for Everyone
by A verified traveler

Buono

Posted Jun 28, 2015
Ottima posizione e camera molto confortevole. Con una jacuzzi in terrazza con una vista eccezionale, lo consiglio
3 out of 5
Recommended
for Couples
by A verified traveler from Miami

Outstanding location

Posted Jun 25, 2015
Pros: Fantastic location
Cons: Lobby area, better wi-fi.
Location: Great location to explore the city on foot or using public transportation
This hotel location is just great. Within walking distance to major attractions including subway stations.
4 out of 5
Recommended
for Everyone
by A verified traveler from cesena

Hotel pulito e funzionale vicino a tutte le zone d

Posted Jun 24, 2015
Vacanza in famiglia:2adulti e2bambini di 7e5anni. Hotel comodo perché silenzioso e vicino a zone di interesse. C'e anche spa in cui possono accedere bambini
3 out of 5
Recommended
for Couples
by A verified traveler from Salerno

Ottimo per posizione buono per il resto

Posted Jun 18, 2015
Pros: dove si trova, cortesia del personale,
Cons: c'è un odore di muffa in molti ambienti e il tutto unitamente ad un arredamento "vecchio" dà una idea di trascuratezza che non è poi così rilevante
Location: Eccellente
Personale gentile e disponibile, mi hanno subito dato le giuste indicazioni per raggiungerlo e le varie alternative anche rispetto al diverso costo. Hanno aderito alla mia richiesta di avere un letto King anche per una sola persona dato che viaggiavo da solo.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bayern

super zentral

Posted Jun 15, 2015
Pros: die Lage
Cons: entweder bessere Hilfe an der Rezeption oder einen PC mit Drucker und Internetzugang wie in allen Hotels
die Lage ist wirklich super zentral - besser geht es kaum die Fenster sind Schalldicht, die Zimmer schön Allerdings konnte man uns an der Rezeption nicht helfen einen Flug einzuchecken, dies sollte aber in so einem Hotel kein Problem sein
3 out of 5
by A verified traveler

Posted Jun 14, 2015
El estado general del hotel muy regular y el wifi no sirve. Para que ofrecen un servicio que no funciona?
3 out of 5
by A verified traveler

This hotel is a bit over-rated

Posted Jun 6, 2015
The hotel is placed in a convenient location, downtown and near to metro stations. However, it is over-rated and I find it more appropriate a 3 stars rating. Rooms are ok but quite old, very noisy hot and cold water taps. The publicized additional conforts such as top roof solarium and pool are closed even if it's terribly hot, the spa costs 10 euros per visit per person, the gymn is ridicolous. Breakfast is also ok, but again more suited to a ***.