Ratings based on 40 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good location for footballPosted Nov 1, 2013
Good, clean hotel. Right on top of metro makes it so easy to get to central Madrid and football - plus bar next door serves pints of beer for €1 on Weds nights!
for Business Travelersby Terri from Toronto
Nice hotelPosted Aug 1, 2013 on Hotels.com
I enjoyed my stay at the hotel. Although it is not close to the historic center of Madrid, it is right on the metro line so very quick to get to and from the airport. Lovely sights at the Puerta de Europa.
Recommendedby A verified traveler
Posted Jun 26, 2013 on Hotels.com
for Everyoneby Steve
Good buy, convenient to trainsPosted Jun 26, 2013
We rode the Metro from the airport. The hotel is quite close to the Plaza de Castilla stop, but is hard to find (to the left of the MacDonalds). The outside looks scruffy, but once inside, reasonably clean and efficient. The next day, we walked to the Chamartin train station to catch a fast train. This was about 15 minutes through a reasonable neighborhood, but again the station is remarkably hard to find. Have a detailed map.
for Everyoneby A verified traveler
Good for business travelersPosted Jun 3, 2013
Good and clean hotel. Very close to metro and business center
Recommendedby GLN from Madrid
Posted May 12, 2013 on Hotels.com
We had a good stay. English speaking staff was plus, great location next to the Metro. Only downside was at the end of our stay we rented a car and the hotel has no parking.
for Business Travelersby A verified traveler
Ok for one night a bit drab and hot food was coldPosted May 11, 2013
Pros: Staff were welcoming and pleasant.
Cons: Hot food being cold and ineffective shower.
Location: Near underground and business area.
This hotel is tired, dull, dark and a bit dingey. Bacon & Eggs was cold at nreakfast buffet. Shower didn't work that well. Room was dinly lit - even with all the lights on - corridors dark as was the lift. Staff friendly though. Just in need of a makeover and needs to be light better.
for Everyoneby Tex from Scotland
Ideal hotel for a mini breakPosted Apr 24, 2013
Pros: It was clean, bright and ideally situated. We could enjoy the buzz of the city yet retreat to a peaceful surrounding.
Cons: The smell from the adjoining McDonalds restaurant
Location: The location was ideal being near transport links and local bars. It also felt safe.
The hotel was in an ideal location close to a bus terminus and metro station yet quiet. Our room was clean and comfortable and reception staff were pleasant.
for Everyoneby Terry and Elena from London, UK
the door is closed! please openPosted Apr 11, 2013
Pros: the bed
Cons: the lack of assistance to get in
Location: great location
we arrived with 4 suitacases after long travel and the revolving door is diiffcult with this so we requested the staff (5 behind the reception) TO OPEN THE MAIN DOOR. this was not acknowleded only when another customer was leaving he saw our predicament and asked the staff to open the main door this was 3pm in afternoon. still at this point no one came to help and we strauggled in with cases with the help from our fellow customer. the hotel is in a great location and good decor bed etc there appears to some other training issues as "buenos tardes" got no response either at reception, resolve this and this is a great hotel usefull for the Metor etc.
for Everyoneby Yogi from London
Good locationPosted Apr 6, 2013
The location of the hotel is very good - metro is just outside of the hotel, making it easy to get to Madrid central (about 15 mins) and it's within walking distance to Real Madrid Stadium (for those football fans!!). Another plus point is that McDonalds is just next door. Staffs are friendly and helpful, we were so grateful that the boarding passes were ready at the reception while we were rushing to the airport on the last day (despite a last minute request). Hotel room is clean but would expect a better range of toiletries from a 4-star hotel. Overall, a pleasant stay! :)