Ratings based on 557 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good airport hotel with free shuttle.

Posted Feb 13, 2015
Shuttle was just outside terminal and transfer took about 10 mins. V. Efficient. Hotel clean and comfortable with bar and restaurant open quite late. Also a couple of bars in vicinity. Good breakfast buffet with fresh fruit and lots of hot and cold options. Excellent place to stay before/ after late/early flight.
3 out of 5
by A verified traveler

Convenient very basic hotel close to Madrid airpor

Posted Jan 8, 2015
Cons: The early breakfast buffet is very basic and of poor quality. Coffee was cold, there was nothing edible. Shuttle service should be more organised.
Location: Close to the airport but in a very uninspiring neighbourhood.
Only stay here if you find a good deal in Expedia. Not worth to pay much for it as there are several hotels near Madrid airport and prices are competitive. This is a very basic property, nothing to write home about. Shuttle service a bit patchy, no timetime, just assurances that it will come within "10 mins" which actually means 20 mins!
3 out of 5
by A verified travelerfrom Rio de janeiro, RJ, Brazil

Well structred hotel with poor guest services

Posted Jan 8, 2015
Pros: Plain, with good structure, comfortable
Cons: More attentive and friendly reception. Better hair dryer maintenance . Shuttle service on time .
Location: Close to the airport.
The reception team are not very friendly or interested to help, incompatible with a 4 star hotel. The room was confortable but the hair drier was not working. Breakfast was good but the shuttle service to the airport was delayed. Unfortunately I forgot a pair of glasses inside the room. I called the reception, they located the lost item. Then I requested that the eye glasses where sent to my attention in Brazil and that I would pay all expenses, but no reply so far.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lima, Peru

Very convenient of you want to stay near the airpo

Posted Dec 7, 2014
What I like the most is its closure to the airport and the avilability of shuttle at all times
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Orange County, California

Nice close to airport

Posted Nov 30, 2014
Pros: convenience, shuttle
Cons: Room was quite warm, unable to adjust air to our liking
Location: we did not travel outside of hotel
we needed a hotel for one night it offered all the conveniences we needed. The shuttle to and from the airport was very helpful. Our luggage was lost by the airlines and the hotel staff were accommodating to provide needed essentials and a adapter plug so we cold charge our phone
4 out of 5
Recommended
for Business Travelers
by Rafaelfrom Gojar

Hotel para tránsito en Barajas

Posted Nov 21, 2014 on Hotels.com
Muy adecuado para estar en tránsito en Madrid, Barajas
2 out of 5
Recommended
for Families
by Leighfrom Cheyenne

Worst hotel of our trip

Posted Nov 19, 2014 on Hotels.com
My sister and I stayed for one night before our departure home after a two week vacation in Spain and Italy, staying in many different hotels, apartments and B&B's. This was by far our worst experience. Surly front desk personnel, old dirty carpet and no air flow in the room. We will not be using this hotel again.
3 out of 5
Recommended
for Business Travelers
by Vesafrom Espoo

Pikavisiitti

Posted Nov 12, 2014 on Hotels.com
Lyhyt visiitti
4 out of 5
Recommended
for Couples
by Antoniofrom Recife

Um pouco decepcionante

Posted Nov 11, 2014 on Hotels.com
Tivemos que passar uma noite próximo ao Aeroporto pelo motivo de overbook em nosso voo. Preferimos esse hotel por já conhecermos outros da rede. O shuttle chegou rápido, e o atendimento na recepção foi relativamente rápido. Quando cheguei ao apartamento, o lençol de minha cama estava sujo, usado e a cama forrada como se nada... Desci, reclamei e fui prontamente atendido, na troca completa da roupa de cama, mas fiquei decepcionado.Também não gostei dos arredores. Pedi um jantar no Room Service e a comida estava boa, e o serviço de transporte para o aeroporto também funciona bem.
4 out of 5
Recommended
for Getaway With Friends
by Leiffrom Örebro Sverige

Fotbollsresa

Posted Nov 10, 2014 on Hotels.com
Var på fotbollsresa och såg Real Madrid-Liverpool Valde hotel efter läge närhet till flygplats samt att buss från hotellet ingick. Åkte hem 06:15 så läget på hotellet perfekt