Ratings based on 521 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Lima, Peru
Very convenient of you want to stay near the airpoPosted Dec 7, 2014
What I like the most is its closure to the airport and the avilability of shuttle at all times
for Business Travelersby A verified travelerfrom Orange County, California
Nice close to airportPosted Nov 30, 2014
Pros: convenience, shuttle
Cons: Room was quite warm, unable to adjust air to our liking
Location: we did not travel outside of hotel
we needed a hotel for one night it offered all the conveniences we needed. The shuttle to and from the airport was very helpful. Our luggage was lost by the airlines and the hotel staff were accommodating to provide needed essentials and a adapter plug so we cold charge our phone
for Everyoneby A verified travelerfrom UK
OvernightPosted Oct 28, 2014
Pros: Very comfortable beds and quiet rooms and excellent breakfast
The hotel was very comfortable and the shuttle bus service from the airport was excellent
by A verified travelerfrom florida
not happyPosted Oct 21, 2014
Pros: breakfast was good
Cons: reception staff...need training in customer service also housekeeping should report if things are not working in a room...my room no a/c no TV..
Location: near airport
picked up by shuttle not bad but long wait and no help getting luggage unto shuttle...reception not friendly talking to one another and hardly acknowledged you...when we got to the room smelled of cigarette smoke and HOT..thermostat read 27c-80f..called front desk asked how a/c worked since it was not cooling down and was advised that the a/c was turned off in the whole hotel because it had been cold so no a/c...did not believe this....they advertise individual a/c units for each room!!! told them it was unbearable in room and was advised to open window!!! was on 1st floor over entrance so all night heard the commotion of people coming and going..was advised they could not change my room because they were full and no rooms were available-did not believe this...when we went to breakfast next morning a/c was on in dining room...will write to management with complaint and request refund...
for Everyoneby A verified travelerfrom Los Angeles
Convenient and comfortablePosted Oct 20, 2014
Pros: Easy airport access with hotel shuttle. Comfortable and clean.
Cons: Breakfast seemed a but expensive. A subway map and directions to the nearest subway terminal would have been nice.
Location: It is a short walk to the subway terminal which gives easy access to many tourist attractions. The hotels airport shuttle was terrific.
We wanted a comfortable hotel near the airport. That is exactly what we got.
for Everyoneby A verified traveler
Excellent for Airport ServicePosted Oct 20, 2014
We stayed the night because of a next-day flight scheduled. The staff was friendly and knowledgeable. The rooms immaculate and very comfortable. The 24-hour shuttle was prompt, clean and the driver courteous.
for Everyoneby A verified travelerfrom Adelaide South Australia
Nice overnight stay convenient for connectionPosted Oct 18, 2014
Pros: Very clean and comfortable. Good meal service and great for access to airport
Location: There is not a lot nearby, but as I said earlier, great for overnight stay near airport
Very clean and comfortable hotel where we stayed overnight to connect with morning flight. Very useful shuttle transfer to airport ( both ways if needed ). Too far out of Madrid for a longer stay, but we found it great after returning hire car to airport.
for Everyoneby A verified travelerfrom kuwait
Nice hotel close to airportPosted Oct 11, 2014
Good and recommedfriend for transit since it is far from madrid
for Everyoneby A verified traveler
Super easy to get back to Madrid Barajas for now IPosted Oct 6, 2014
Super easy to get to Madrid Barajas for an early morning flight. Nice room, mellow staff and good local places to eat a short walk away. Everything that is good about an airport hotel.
by A verified travelerfrom NP
ok hotel over priced for facilities on offerPosted Oct 5, 2014
poor wireless internet bathrooms need updating bed quilt smelt of sweat flies on food in restaurant at breakfast Grumpy domestic staff good shuttle service to airport walking distance to barajas village