Ratings based on 447 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Jul 20, 2015
Pros: La situación
Cons: El acceso a las habitaciones y la cantidad de personal.
No estuvo mal, aunque esperaba más de un hotel de esta categoría. Además, nos dieron una habitación tan alejada de la entrada que había que recorrer varios pasillos hasta el ascensor y sin darnos explicación alguna. La habitación estaba bien. La atención en recepción era lenta pues sólo contaban con una persona (al menos cuando yo acudía a la misma) y no daba abasto. Insisto, no estuvo mal pero esperaba más.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

A good place to relax

Posted Jul 7, 2015
I had a good time here, the staff were very friendly & helpful, the breakfast buffet was quite varied and tasty.
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Bien ubicado, pero tiene detalles

Posted Jul 7, 2015
Muy bien ubicado, cerca del metro, estacion de tren, sitios turísticos. El hotel es cómodo, pero la habitación es muy oscura. El desayuno muy caro. Las amenidades estaban bien y aseo también.
4 out of 5
Recommended
for Everyone
by A verified traveler from Grünstadt

perfektes Stadthotel

Posted Jul 6, 2015
Super Lage zum Bahnhof und Stadtzentrum, jederzeit gerne wieder in dieses Hotel
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Mediocre for 4 star

Posted Jun 20, 2015
Cons: the amenities provided - some shampoo, conditioner, soaps, etc for toileteries; some brochures and informational pamphlets about hotel and city
Location: 10 min walk to Atocha train station; same for El Prado and major museums; steps to old city for eating and cafe life, and 10 mins. to Gran Via
great location , close to everything, including prado and atocha station; small rooms and very poorly equipped - ie, no toileteries (only dispenser liquid soap!) , absolutely cheaped out on hotel information brochures, and other touches one might expect for a hotel of its ranking; still a clean and comfortable room, a good breakfast buffet at additional cost of about 10 Euros per person, and excellent location; part of the Hotel Melia giant which seems to be cutting corners and cheaping out on what one would expect to be the basics of a major hotel chain.
4 out of 5
Recommended
for Students
by A verified traveler

Interesting street

Posted Jun 8, 2015
Pros: Cost/location
Stayed here two nights - great locale with Anton Martin metro mere steps away. Nothing of note in the restaurants in the area nor was any breakfast offered in the hotel. My room was in the back which felt as though I was hiking back to the train station it was that far. But it was quiet!
3 out of 5
Recommended
for Everyone
by A verified traveler

zentrales Hotel mit U-Bahn-Station davor

Posted Jun 8, 2015
Pros: Die Lage ist für eine Städtetour optimal! Das Frühstücksbuffet war sehr gut! (Bis auf die Rühreier aus der Tüte)
Cons: Der Empfang hätte etwas freundlicher sein dürfen! Schade, dass man auf eine vorab Anfrage bezüglich Flughafen-Shuttle nicht geantwortet hat!
Location: Das Hotel liegt in der Nähe zahlreicher Tapasbars, dem Plaza Sol und der Metro Station "Anton Martin" Linie 1
alle Sehenswürdigkeiten sind vom Hotel aus zu Fuß zu erreichen, aber wenn es heiß ist, kann auch die Metro genutzt werden! Einkaufsstraße (10 Minuten) und Kneipenszene direkt in unmittelbarer Entfernung!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to City Centre

Posted May 25, 2015
It claims to be a four star hotel and we agree. The location means you are in easy walking to most of the main sights and, where not, there's a Metro Station near the front door. Our room was as you'd expect, the breakfast was good; and the staff at reception were helpful and knowledgeable. On our last morning we had to leave to catch a plane before breakfast started so the hotel volunteered a 'picnic' breakfast (at no extra cost) to see us on our way.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
Comfortable and clean. Very pleasant Would return to this location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamburg

Stadthotel in guter Lage

Posted May 16, 2015
Pros: Für eine Person sollte das Frühstück gluten- und laktosefreie Produkte enthalten. Das hat wunderbar geklappt.
Cons: Zeitweise roch das Bad nach Abwasser. Die Bettdecken waren für die hohen Temperaturen zu üppig.
Location: U-Bahn direkt vor der Tür, die Sehenswürdigkeiten aber auch gut zu Fuß erreichbar.
Wir waren für zwei Nächte da. Das Premium-Zimmer war geräumig und mit Balkon, den man auch vom Bad aus betreten konnte. Das war von der 4. Etage aus ein Erlebnis.