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Room type

Duplex, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Single Room

Max Occupancy: 1 guest

Junior Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Grand five-star luxury hotel in the heart of Madrid

In central Madrid

This luxury hotel is 150 meters from the Congress of Deputies and 500 meters from Puerta del Sol. Just a few minutes away from the "museum triangle" formed by the Prado, the Thyssen-Bornemisza, and the Queen Sofia Museums.

Restaurant, oyster bar

Urban offers an outdoor pool and a steam room and has a business center. The hotel has a restaurant, a terrace bar, and an oyster bar and offers 24-hour room service. Private parking is available (surcharge).

LCD TVs, DVD players

Guestrooms at Urban offer minibars, LCD TVs with DVD players, and complimentary wireless Internet access. Bathrooms offer telephones, bathrobes, and slippers.

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Hotel Amenities

Hotel Amenities

Urban features 2 restaurants, an oyster bar, and a seasonal outdoor dining space. Room service is available 24 hours a day. This five-star Madrid hotel has an outdoor pool, fitness equipment, and a steam room. The lobby features backlit frosted glass surfaces, and shades of gray.

Located in the historical city center, the hotel provides convenient access to the nearby metro station, train station, and shopping district. The Real Academica de Bella Artes de San Fernando and the Museo Thyssen-Bornemisza are 450 meters away.

A concierge desk and a business center are on site. Tour assistance and currency exchange are available. The hotel has laundry facilities and offers dry cleaning services. Wireless Internet access is complimentary.

  • Free WiFi
  • Number of restaurants - 2
  • Turkish bath/Hammam
  • Outdoor pool
  • Bar/lounge
  • Fitness facilities
  • Steam room
  • Rooftop terrace
  • Breakfast available (surcharge)
  • Valet parking (surcharge)
  • Airport transportation (surcharge)
  • Business center
  • Conference space size (feet) - 3240
  • Conference space size (meters) - 301
  • One meeting room
  • Babysitting or childcare
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Limo or Town Car service available
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Elevator/lift
  • Luggage storage
  • Number of buildings/towers - 1
  • Number of floors - 6
  • Total number of rooms - 96
  • Year Built 2005
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pool
  • DVD player
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Free WiFi
  • Free wired high-speed Internet
  • Minibar
  • Room service (24 hours)
  • LCD TV
  • Satellite TV service
  • DVD player
  • Cribs/infant beds available
  • Daily housekeeping
  • Turndown service
  • Free newspaper
  • In-room childcare (surcharge)
  • Hair dryer
  • In-room safe (laptop compatible)
  • Bathrobes
  • Slippers
  • Free toiletries
  • Bidet
  • Phone
  • Iron/ironing board (on request)
  • Desk
  • Soundproofed rooms
  • Air conditioning
  • Climate control
  • Private bathroom
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Where to Eat

Europa Deco - Serving creative Mediterranean cuisine. Open for lunch and dinner. Closed Sundays.

Glass Bar - Oyster bar. Featuring transparent chairs, cocktails, and Japanese-inspired drinks.

La Terraza del Urban - Serving dinner and offering drink service until late night. Featuring views of the city’s skyline. Open during the summer.

Room Service - Available 24 hours a day.

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Nearby Things to Do

Urban offers fitness equipment, an outdoor pool, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 2 years old stay free when using existing bedding.
  • Cribs (infant beds) are available.

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 25.3 per person (approximately)
  • Airport shuttle fee: EUR 81 per person (one way)
  • Self parking fee: EUR 27 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

  • Urban is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.
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