Ratings based on 504 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Libourne

Magnifique hôtel en plein centre de Madrid

Posted Apr 23, 2015
Pros: L'accueil (la flûte de champagne offerte), la décoration, les ascenseurs, le confort du lit,...
Cons: La piscine était fermée alors que rien n'était spécifié sur les divers descriptifs internet (dommage, on avait emmené les maillots pour rien).
Location: Quartier calme; Hôtel très bien situé. Le centre historique de Madrid est totalement accessible à pieds.
Excellent séjour. Cet hôtel aurait été parfait si la piscine avait été ouverte.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom east sussex, uk

A beautiful boutique hotel, art deco style.

Posted Apr 16, 2015
A wonderful stay and the staff were so friendly and helpful. You can't better the Central location for atmosphere and easy walking to lovely old cobbly streets and squares for fantastic coffee and tapas. A truly magnificent city and only a stone's throw away from Puerta del Sol and the Retiro park in either direction. ¡Fantastico!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut

Great hotel in central Madrid

Posted Apr 13, 2015
We were very impressed with this hotel. The location is excellent, as was our room. Also, the staff was very helpful and professional. They were very good with dinner reservations and other suggestions. We highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
Lovely hotel in a great location. Staff very friendly and helpful and there's an amazing smell wherever you go!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Amsterdam

Uitstekend hotel met een klein minpuntje.

Posted Apr 3, 2015
Pros: De architectuur. Modern en heel goed gedaan. Zeer prettig.
Cons: Zie boven: de m2 van de kamer.
Location: Perfecte locatie: vlakbij, op loopafstand van de drie musea maar ook van winkelwijk Salamanca en St. Anaplein. Veel restaurantjes in de buurt.
Uitstekend hotel: ligging, vormgeving, service, bar en niet te vergeten: het restaurant. We hadden een maisonnette maar de leefruimte viel erg tegen. Te weinig kastruimte voor kleren en koffers, nauwelijks ruimte rond het overigens uitstekende bed. Dus kijk goed naar de m2. Dan een aanrader.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wiesbaden

Modernes Hotel zum Wohlfühlen in zentraler Lage.

Posted Mar 30, 2015
Pros: Atmosphäre, Service und Lage.
Wir haben uns bei unserem Städtetrip wann immer wir im Hotel waren sehr wohl gefühlt.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Walton On Thames Surrey UK

excellent location

Posted Feb 21, 2015
Pros: Clean bedroom and clean bathroom
Location: A short walk to Playa del Sol - city centre
Felt that a few members of staff need to be more aware of customer care. Asked about train distance to a city and was misinformed by several hours luckily we didn't listen to her...asked her to book me a hairdresser nearby and never came back with an answer. Little things in the room needed attention like broken bathroom door handle, etc etc
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cancun

Very nice hotel, great location!

Posted Feb 5, 2015
Pros: Service
Location: Great location, you can walk to Mercado San Miguel, la Gran Via, Museums, etc
I traveled to attend an event in Madrid, and the Urban hotel made everything very pleasant!... even the jet lag was not that bad due to the great experience. I reccommend this property 100%.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Fab location

Posted Jan 27, 2015
Lovely hotel in a great part of the city. Will definitely visit here again!
5 out of 5
Recommended
for Getaway With Friends
by Jeppe Stærkfrom Århus

Enestående Hotel

Posted Jan 24, 2015 on Hotels.com
Virkelig et godt hotel, kan varmt anbefales!