Ratings based on 425 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 千葉

街の中心にあるホテル

Posted Feb 25, 2015
Pros: 部屋が広くて快適です
Cons: お湯を沸かすケトルが置いてなかったです
Location: 駅にも近いいい場所にあります
防音性が高いというので取ったのですが、思いのほか外の音、他の部屋の音が伝わってきます。廊下の音は、2重の扉があるので、対応ができます。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom München

Komfortabel wohnen beim Prado

Posted Feb 20, 2015
Pros: Die Lage, die gediegene Ausstattung und der hervorragende Service der sehr freundlichen Mitarbeiter
Cons: wir waren mit allem zufrieden
Location: Sicher eine der besten Adressen wenn man ein paar Vormittage in Museen verbringen und dann zu Fuß die Stadt erkunden will
Sehr schönes Hotel ganz in der Nähe der bekannten Museen. Ruhige Lage an einem sonnigen, innerstädtischen Platz. Zu Fuss ist die gesamte Innenstadt zu erreichen. Quirlige Kneipen, Cervecerias, die Markhalle San Miguel und die Plaza Mayor sind nur kurze Spaziergänge entfernt. Alle Mitarbeiter waren äußerst freundlich und hilfsbereit. Zur Begrüßung gab's ein Glas Champagner in der Hotelbar.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2015
Nice hotel close to everything, excellent customer services
4 out of 5
Recommended
for Everyone
by A verified travelerfrom perth australia

Great location.

Posted Feb 4, 2015
Pros: Definitely location. Very quiet at night and safe.
Cons: Hotel was great. No complaints.
Location: Hotel is walking distance to lots of restaurants, pubs and clubs. Is also very safe. Never felt worried at any time.
Checked into room with no view...moved us next day no problem. Bed comfortable. Breakfast nice also. Great location. Easy walking distance to everything you need. Staff very accommodating. Took a day trip to Toledo, well worth the visit by train.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Good hotel in central Madrid

Posted Jan 23, 2015
Pros: Good staff and good location.
Cons: Do not take rooms at the front of the hotel since there is noise all night in Plaza de la Cortez
Location: great location close to the Prado and the Thyssen
Good staff, good food available in restaurants, great location close to the Prado and the Thyssen. Enjoyed being within walking distance of everything in central Madrid.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ny, ny

the real experience

Posted Jan 13, 2015
Pros: very close to the Prado- nice front facing view of the Plaza de Cortés
Cons: I don't know if they can do much to improve the acoustics - sounds from adjoining rooms could be heard- not over bearing
Location: centrally located - for busses and the metro- but everything was within walking distance - every street had its own personality
very convertible -some said the bath tube shower was a little small in width and it was but it was adequate - always had someone on staff that could speak English enough so you felt communication was possible - staff was friendly enough and seemed to know there job well
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

walking distance to all tourist attractions

Posted Jan 7, 2015
The hotel staff and restaurant are really nice. If you are not fluent in Spanish it is ok, the staff speaks English. Very helpful with information and map guidance. NYE went to Kapital. Nice club good music.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fleming Island, FL

pleasant stay in heart of action in Madrid

Posted Jan 2, 2015
the location is prime. Across Prado museum and close to numerous Resturant, cafe, bar and shopping centers. Easy access to places you must see while in Madrid mostly walking distance and very close to subway to get around Madrid easily. The breakfast is really good and the bar at the hotel is worth to spend sometime in.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

ロケーションが最高

Posted Jan 2, 2015
Pros: フロントの対応が丁寧。ウェルカムドリンクと無料インターネット。
Cons: ヨーロッパのホテルの朝食はみなそうですが、朝食にスープがあればと思います。私は朝にあたたかいものがほしいので。
Location: プラド美術館は作品数が多数かつ展示が分散しており、限られた観光時間の中でじっくり鑑賞するなら、ある程度作品を絞るべき。
プラド美術館等の観光スポットが徒歩圏、また、徒歩10分以内にフラメンコショーのタブラオや飲食店が多数あり、観光の拠点として最高に便利。
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel and location

Posted Dec 13, 2014
Excellent experience since arrival to departure, and location is perfect in downtown